Most Frequently Asked Questions about CD-ROM Networking

 

Q1) What is the advantage of getting a CD/Maxtet tower compared to just hooking up multiple individ-ual CD-ROM drives to my network?

A1) Two primary reasons: Expansion and speed. A SCSI bus has just seven IDs. This normally limits the number of CD drives that can be supported to just six since the hard drive takes up one address leav-ing just six IDs for the CD drives. However, the CD/Maxtet has a built-in RISC processor that enables eight CD drives to take up just one SCSI ID. This, in effect, "extends" the network so that many more CDs can be supported. In fact, you can put multiple CD/Maxtet units on the primary SCSI bus thus giving great expansion capability.

Secondly, Optical Access' SuperCache control software speeds access and data retreival for CD infor-mation. It works in tandem with the OS to provide maximum performance in situations where multi-ple people are accessing multiple CDs.

Q2) Can multiple users access the same CD at the same time?

A2) Yes, with our SuperCache software, we cache all the most frequently accessed data such as icons, indexing, and directory information onto the server's hard drive which reduces constant seeks to the drives for this information and, thus, speeds up the performance of your network. The number of users simultaneously supported will depend on the type of title. Note: CD/Maxtets and CD/Servets are equipped with, at minimum, quad-speed ("4X") CD drives so that multiple users can be handled quickly.

Q3) Which titles work well and which don't?

A3) Most CDs will work over a network. It is rare that a publisher has crippled a CD so that multiple peo-ple can't use the CD. Many are just now figuring out ways to charge a varying amount for their CD depending on the number of users having access. And, while it is true that most will work, some CDs will work (meaning: perform quickly and efficiently while supporting multiple users at once) better than others.

However, there are a couple of situations that you need to be aware of:

1. While the video clip portions of CDs can be used over network, it is difficult in most situations to sup-port more than one video transmission across the network at once. This is due to the need for a con-tinuous, uninterrupted data path which even an Ethernet 10 Mbits/second network has difficulty pro-viding. So multiple users on a video at the same time is something to be avoided. Note: Even with that limitation, our customers are very successful even using titles such as encyclopedias which do have video clips. The video is only a small portion of the overall content of these titles. They recognize the trade-offs.

2. Another title type that should be avoided is highly interactive game discs. Most of these are restricted to a single user and are most appropriately used on a stand-alone computer equipped with its own drive.

Text, photos, graphics, video stills and animation perform extremely well on the CD/Maxtet and CD/Servet CD-ROM towers.

Q4) What are the minimum requirements of the server to attach the tower?

A4) Minimum speed of 33 Mhz, and approximatley 1 Mbyte of hard disc space for each CD on line. SuperCache software itself uses only 250K RAM.

Q5) If I need capabiltity to operate on another network OS, do I have to buy a different tower?

A5) No. We recognise that customers sometimes have varied systems in their organization and it is impor-tant to have the utmost flexibility in configurations. The CD/Maxtet hardware and firmware is the same for any system. When the CD/Maxtet is linked to an alternate system, it only necessitates new control software which Optical Access will provide. We support most of the major networks.

Q6) Do all the CDs appear as one volume which the users will have to search thru to retrieve individual titles?

A6) Normally, the CDs appear as individual icons on the users' screens. The user merely clicks on an icon (on Apple systems) like any other volume and instant access to the CD is attained. In the case of PC based systems, separate drive letters are assigned to each title or, alternatively, can be remapped to single drive letters.

Q7) Can I let some users see one set of CDs and other users a different set?

A7) Yes. This is a function within the OS. If you have enabled or disabled their ability to see a volume, they will be able or not to be able to see the CDs at your choice.

Q8) Should we buy computers with built-in CDs or buy towers?

It's not a question of either/or. Both methods have their place in a well organized system. Put those CDs which everyone needs access to on the CD/Maxtet. This way you only need to deal with a single copy and you can assure all network users of access to the most important CDs all the time. (Plus, you only need to buy and keep track of ONE copy!) Reserve "sneaker net" to distribute special CDs to which only one person at a time needs access out to CD-ROM-equipped workstations. Both approaches have their place.

Q9) What is the difference between a "jukebox" and a "tower"?

Night and day! This is probably the most misunderstood area in CD land!. A "jukebox"typically has a single reader unit but holds multiple CD discs. Only one CD is directlly on-line at once -- making this technology most appropriate for stand-alone situations with single users. (Note: Many people's per-ceptions of CD-ROM use were formed in the era when jukeboxes and their limitations were the only available solutions for multiple CDs.)

The CD/Maxtet is a "tower" which dedicates a drive to each CD title - putting every CD directly on-line, assuring immediate access to multiple titles for multiple users. Clearly, a better network solution!


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