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CONTACT US

Whether it's a question or a comment on how to provide better service, we've provided the information you need. Listed below are the most frequently requested telephone numbers, addresses and email links for Alaska Airlines and Horizon Air.

Web Site Technical Support: 877-502-5357 or 206-901-8440
Hours of operation:
6 a.m. - 10 p.m. Pacific Time, weekdays (Mon-Fri)
6 a.m. - 6 p.m. Pacific Time, weekends (Sat-Sun)


On-line Customer Support Survey


Alaska Airlines

Cargo:

 1-800-225-2752

Central Baggage Service:

 1-206-431-7425

Consumer Affairs:

 1-206-431-7286

Reservations:

 1-800-252-7522

Vacations:

 1-800-468-2248

email links:

Horizon Air 

 Alaska Airlines

Cargo:

 1-800-547-7660

Customer Relations:

 1-206-431-3647

Holidays:

 1-800-547-9308
Reservations:
email links:
 1-800-547-9308
 Horizon Air

Mileage Plan

MILES:

 1-800-622-2680 
 5am-10pm  Monday-Friday

Customer Service:

 1-800-654-5669

 Fax Service:

 1-206-433-3477 (24hrs)

Or write to us at:

Alaska Airlines
P.O. Box 68900
Seattle, WA 98168

Alaska Airlines
Central Baggage Service (SEALZ)
P.O. Box 68900
Seattle, WA  98168

Alaska Airlines Mileage Plan
P.O. Box 24948
Seattle, WA  98124-0948

Horizon Air
19521 Pacific Hwy South
Seattle, WA 98188

International Offices:

Sydney, Australia
World Aviation Systems
403 George Street
Sydney NSW 2000
Australia
Tel: (02) 9321 911
Fax: (02) 9290 3641
Offices also in Melbourne,
Brisbane, Perth, Canberra
and Adelaide 
Tokyo, Japan
Alaska Airlines, Inc.
803 Aoyama Kyodo Bldg.
6-18, 3-Chome, Kita-Aoyama
Minato-ku, Tokyo, Japan 107
Sales:
Tel: Tokyo 03-3407-8386
Fax: Tokyo 03-3407-8400
Reservations and Fare Information:
Tel: Tokyo 03-5400-7211
Fax: Osaka 06-345-7088 
Auckland, New Zealand
World Aviation Systems
Trustbank Building 6th Floor
229 Queen Street
Auckland, New Zealand
Tel: (09) 379 4455
Fax: (09) 377 5648
 
Seoul, Korea
Sharp Inc.
10th Floor, Injoo Bldg.
111-1 Seoulin-Dong
Chongro-Ku
Seoul, Korea
Tel: (02) 734-7100
Fax: (02) 734-7108 
London, England
Discover America Marketing
The Priests House
90 High Road
Broxbourne, Herts EN10 7D2
United Kingdom
Tel: 01992-441517
Fax: 091992-467731 
Frankfurt,Germany
Discover the World Marketing
Eifelstrasse14a
60529 Frankfurt, Germany
Tel: 0 69/35 0046
Fax: 0 69/35/00 40

International Toll Free Numbers

Country Telephone Number
Denmark 800-018083
France 0800-90-1817
Hong Kong 800-7722
Ireland 1-800-55-8813
Israel 1771018707
Italy 1678-70596
Mexico 95-800-426-0333
The Netherlands 0800-022-9216
Singapore 800-110-0324
Spain 900-9-91220
Sweden 020-79-3881
Switzerland 0800-89-8538
Taiwan 0080 10-3253
USA/Canada 800-ALASKAAIR (800-252-7522)
For Countries Not Listed 001-206-433-3100 EXT. 7716

 

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