Our goal at MP3.com is to provide high quality goods and services to our customers at an exceptional value. If you believe that the product you received is defective, you may exchange the product or return it for a refund, provided that it is accompanied by a copy of the original invoice & a return/exchange form:
within 45 days of the shipping date (all other Countries)
CD/DAM CD Replacements & Returns
If you have received a CD that plays poorly or will not play at all, please read our DAM CD FAQ . If the FAQ has not helped to solve your problem, you may choose to have us send you a replacement CD or you may return the CD for a full refund (minus shipping & handling charges).
If you believe that you have a defective CD, and you would like to have a replacement sent to you free of charge, please email CD Support.
If you wish to return the CD and receive a refund, please go to the CD Return & Refund Form.
T Shirt Exchanges & Returns
If you have received a T shirt that is defective, and you wish to exchange it free of charge, please go to the T Shirt Exchange Form.
If you have received a T shirt that is defective, and you wish to receive a refund, please go to the T Shirt Return & Refund Form.
Note: we cannot accept exchanges or returns of clothing items that have been washed or show obvious signs of wear.
