New Family Tree Internet Service Swamped by Demand

May 26, 1999


The new Internet genealogy service launched by The Church of Jesus Christ of Latter-day Saints this week has been overwhelmed by demand from all over the world.

The Church said today that the free site had been built to handle a huge capacity of 25 million hits a day--five times the load experienced on an average day during the eight-week test period.

However, the site is currently accommodating users at the rate of 40 million hits a day. Additional demand from people not being able to log on because of the huge volume of traffic is estimated at another 60 million hits, making it one of the most sought-after sites on the Internet.

"Because of this unprecedented use, many people are experiencing delays or difficulties in logging onto the site," said Randy Bryson, director of the FamilySearch™ Internet Genealogy Service. "Church technicians are working closely with site host IBM and LavaStorm, developers of the system, to spread the load and help resolve the challenge," Bryson said.

LavaStorm today applied a rotation technique, which will ultimately allow more users to access the site.

Bryson said: "We've rarely seen anything like this with a site launch on the Internet. We and our technology partners are doing everything possible to help people have a good experience when logging onto this site."

The site address is

For media information only, contact Michael Purdy at 801-240-2363, Dale Bills at 801-240-4377, or Dan Rascon at 801-240-1977. 


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