Dear Valued Customer,
We want to be sure that you, our highly valued, long-standing VAX customer, are
apprised of the direction we are taking with the VAX products.
There is little doubt that the VAX platform has served
your business well but many companies are now requiring faster and
more powerful systems to run their business and to stay competitive.
We have extended the VAX CPU technology as far as possible. Most
VAX customers are already taking advantage of 64-bit Alpha technology
and the continuing leadership enhancements to the OpenVMS operating
system on the Alpha platform, thus protecting their investments
in application software and training. As technological trends continue
to surge forward, we have had to take a close look at the VAX business.
Thus, due to the rapidly diminishing demand for VAX hardware, and
the associated business viability, Compaq will be announcing last
order and ship dates* for its VAX hardware products.
You can rest assured knowing that Compaq Customer Services and
its certified service partners will continue to support VAX customers
worldwide with a full range of preventive, performance optimization,
and remedial services. Compaq is positioning its support structure
to continue to offer VAX/VMS support for at least the next ten years,
through 2010. Of course, we reserve the right to reposition these
services as the business demands change but ample notice will be
issued to our customers before any changes to these support offerings
are made. However, note that Compaq continues to support PDP-11
products that have been retired for many years
Also, Compaq OpenVMS Engineering will continue to develop new
versions of OpenVMS VAX software. The primary focus will address
mixed architecture cluster support with new OpenVMS Alpha releases.
Most new OpenVMS functionality, including the exciting new Galaxy
Software architecture, and Windows NT and Internet integration,
will be delivered on OpenVMS Alpha. If your plans include moving
applications to either Compaq ProLiant or Alpha-based systems, Compaq
and its certified service partners offer a full range of migration
support services that will help to protect your IT investments and
avoid disruption in your production environment.
Compaq Application Integration and Migration Methodology and Service
are available to support customers wishing to build new enterprise
and Internet applications; to migrate applications to new technology;
and/or to use middleware technology to breathe new life into legacy
applications. Services include migration assessment, planning and
design, rapid prototyping, integration, testing, and deployment.
The Compaq Solutions Alliance program is also available to provide
support to ISV's who have not yet migrated their applications to
Alpha. Membership enables access to porting centers, technical support
and significant discounts on development equipment.
We are proud of the milestones that VAX products have brought
to the world of computing. In an environment where computer technology
becomes outdated in three to five years, VAX technology is still
the heart of many businesses. VAX systems have been a 20-year industry
standard in reliability, scalability, data integrity and continuous
computing 24 hours a day, 365 days a year.
Compaq will continue to support your needs with OpenVMS products,
services, and solutions. You can continue to count on the OpenVMS
operating system to offer superior 24x365 application computing,
where its resilience, availability and disaster tolerance will remain
unmatched for the full range of Alpha products.
There is no question that VAX technology was an industry leader
that set precedence for computing excellence. We have enclosed the
20th anniversary book that depicts the history and many accomplishments
of this successful and innovative technology.
If you have specific questions, please contact your account representative
or business partner. We are committed to ensuring the success and
ease of your transition as you move forward.
Vice President, High Performance Server Division
Compaq Computer Corporation
7000 Model 800
4000 Model 96
4000 Model 108
3100 Model 88/98