LAST UPDATED 12.01.2000 9AM PST

ZYZYX' GUIDE TO SACRIFICE TROUBLESHOOTING

The following guide highlights the most common areas that might cause Sacrifice to not run on your machine. This troubleshooting guide is meant to help you get to play Sacrifice as soon as possible.

TABLE OF CONTENTS

  1. Make Sure You Fulfill Minimum Requirements
  2. Close All Other Programs
  3. Sacrifice System Information Screen
  4. Downloading Free Multiplayer Maps
  5. Video Card And Sound Card Drivers Required
    -          Video Cards By Name
    -          Sound Cards By Name
  6. Downloading The Latest Drivers
    -          Where Do I Download The Drivers
    -          How Do I Install The Drivers
    -          Manufacturer Contact Page
    -          Check With Microsoft On Compatibility
  7. Game Related Problems
    (A) Install
    -          General Problems
    -          The Game Asks For A CD Key
    -          My CD Key Doesn’t Work
    -          Rules For CD Key Health
    -          What Is The Spawn Install For?
    -          DX8 Compatibility
    (B) General
    -         I Can't Start The Game To Enter My CD Key NEW!
    -          Assertion Failed Message On Game Launch
    -          Windows 2000 & AMD Processors
    -          Insufficient PageFile Space
    -          Windows ME
    -          AGP Video Cards -- Important
    -          Exit To Desktop When Options Selected

    -         Dual-Processor Machines Under Windows 2000
    NEW!
    (C) Graphic Problems
    -          I Only See Blue-Gray Textures On Screen
    -          Characters Missing Limbs
    -          Textures Disappearing Especially On The Mini-Map
    -          I See The Word ‘Fail’ In The Top Right Of The Screen
    -          Slow Frame Rate
    -          Ground Stains Disappear
    (D) Internet/ LAN Problems
    -          Gamespy Specific Information
    -          It Says I Need To Install IPX
    -          I'm In The Game Lobby And I Can't Join A Game NEW!
    -          Can’t Join Or Host A Game?
    -          What Does Log-In Failed Mean?
    -          Why Does My Internet Game Run Badly?
    (E) Sound Problems
    -          Problems With Aureal Sound Cards
    -          Sound Skipping Problems
    -          What Are The Different Sound Providers?
    (F) Game Problems
       -       Stratos 3 Problem & Solution NEW!

8. I Need More Help Now - Support Email

Make Sure You Fulfill Minimum Requirements

PLEASE NOTE

You will also need to ensure that you have both the latest Video Card and Sound Card Drivers.

Minimum Requirements

Pentium II 300, AMD K62 550, K63 450
Windows 95/98/00
64MB RAM      
4X CD-ROM Drive       
650MB Uncompressed HD Space
DirectX 7.0a Or Higher
8MB D3D DirectX Certified Video Card
DirectX Certified Sound Card
Multiplayer Requires Internet Or LAN Connection

You system must have DirectX 7.0a installed to run, this is available on the Sacrifice CD.

Recommended Requirements
Pentium II 450, AMD Athlon 450, AMD Duron 650
Windows 95/98/00
128MB RAM     
4X CD-ROM Drive                      
650MB Uncompressed HD Space
DirectX 7.0a                  
16MB D3D DirectX Certified Video Card
DirectX Certified Sound Card      
Multiplayer Requires Internet Or LAN Connection

CLOSE ALL OTHER PROGRAMS

Be sure to close or turn off ALL OTHER PROGRAMS before running Sacrifice. Virus scanners are particularly problematic, as they will reduce Sacrifice's overall performance significantly. (Sacrifice constantly streams data from your hard disk during gameplay and the virus checkers stop the game to monitor each file.)

Also …

To speed up your disk access speed, do a disk defragment after installing the game (Click on Start->Programs->Accessories->System Tools-> Disk Defragmenter).

TESTED VIDEO AND SOUND CARD DRIVERS

VIDEO CARDS TESTED

MISCELLANEOUS

3D Prophet

DDR DVI 32MB

TNT2

Use Driver 4.12.01.0532

Canopus Pure 3DII

12MB

Voodoo 2

Use Driver 3.02.02

Maximum Resolution 1024x768 16-bit

The application passed all portions of compatibility testing with this configuration.  The 3DFX reference driver above must be used for proper program execution.  If using the latest Pure3D specific driver large graphic anomalies are present.

 

3DFX

Voodoo Banshee

Banshee

Use Driver 4.12.01.1222

Max Resolution 1280x1024 16-bit

Voodoo Rush

Rush

No Driver Updates Are Available For This Card

3Dfx Advise That No Driver Updates Are Forthcoming

Sacrifice Does Not Function Correctly With This Card

OR

Use Driver 4.10.01.2073

Fonts appear to be chopped in half 'vertically'.  Creature body parts and parts of buildings are missing. There is a black vertical line the runs through the loading map.           

Note: In the higher resolutions the game will crash out to the desktop after new game launch.

Voodoo 2 8MB

Voodoo 2

You Must Disable Triangle Strips In The Graphics Menu

Use Driver 3Dfx 3.02.02

Maximum Resolution 1024x768 16-bit

Voodoo 2 12MB

Voodoo 2

You Must Disable Triangle Strips In The Graphics Menu

Use Driver 3Dfx 3.02.02

Maximum Resolution 1024x768 16-bit

Voodoo 3 3000

Voodoo 3

You Must Disable Triangle Strips In The Graphics Menu

Use Driver 1.07.00 NEW! http://www.3dfxgamers.com/view.asp?IOID=2486

Max Resolution 1280x1284 16-bit

For Pentium 3 Owners Directions for enabling Geometry assist

1) Open the 3dfx Advanced Features from the 3dfx Tools tray icon or through Window's
2) Desktop Advanced Display Properties
3) Open the D3d box
4) Open the Geometry Assist box
5) Enable Geometry Assist and reboot the system
6) Run Sacrifice and choose the Direct 3D T&L; HAL option

Voodoo 3 3500 TV

Voodoo 3

You Must Disable Triangle Strips In The Graphics Menu

Use Driver 1.07.00 NEW! http://www.3dfxgamers.com/view.asp?IOID=2486

Max Resolution 1280x1284 16-bit

Voodoo 3 2000 PCI 16MB

Voodoo 3

You Must Disable Triangle Strips In The Graphics Menu

Use Driver 1.07.00 NEW! http://www.3dfxgamers.com/view.asp?IOID=2486

Max Resolution 1280x1284 16-bit

Voodoo 5 5500

NEW!

Voodoo 5

Use Driver 1.01

(OR)

Notes With Driver 1.03.00 Geometry Assist must be enabled.

Directions for enabling Geometry assist
1) Open the 3dfx Advanced Features from the 3dfx Tools tray icon or through Windows
2) Desktop Advanced Display Properties
3) Open the D3d box
4) Open the Geometry Assist box
5) Enable Geometry Assist and reboot the system
6) Run Sacrifice and choose the Direct 3D T&L HAL option

For Pentium 3 Owners: How to enable Geometry assist
1) Open the 3dfx Advanced Features from the 3dfx Tools tray icon or through Window's
2) Desktop Advanced Display Properties
3) Open the D3d box
4) Open the Geometry Assist box
5) Enable Geometry Assist and reboot the system
6) Run Sacrifice and choose the Direct 3D T&L; HAL option

Max Resolution 1600x1200 32-bit

 

ATI

Radeon 32MB

NEW INFO!

Radeon

You Must Disable Fog In The Graphics Menu

Use Driver 4.10.3044

If problems persist there are several remedies -
(1) Change Sacririce Video Settings (Options/ Graphic Options) to Play 16-Bit Not 32-Bit

(2) Press F8 to display the frame rate

Rage 128VR

Rage 128

You Must Disable Fog In The Graphics Menu

Use Driver 4.12.6292

Max Resolution 1600x1200 16-bit & 1600x1200 32-bit      

Xpert 128

Rage 128

You Must Disable Fog In The Graphics Menu

Use Driver 4.12.6292

Max Resolution 1600x1200 16-bit & 1600x1200 32-bit

Rage Fury Maxx

Rage 128 (x2)

You Must Disable Fog In The Graphics Menu

Use Driver 4.12.7942

Max Resolution 1600x1200 16-bit & 1280x1024 32-bit

Rage Pro Turbo

Rage Pro

You Must Disable Fog In The Graphics Menu

Use Driver 4.11.2560

Level Loading Maps May Appear In Black & White

Rage Pro Turbo

AGP 2X

Rage Pro

You Must Disable Fog In The Graphics Menu

Use Driver 4.11.2560

Level Loading Maps May Appear In Black & White

Rage Pro Turbo

AGP 2X (8MB)

Rage Pro

You Must Disable Fog In The Graphics Menu

Use Driver 4.11.2560

Level Loading Maps May Appear In Black & White

 

CREATIVE LABS

Graphics Blaster

Extreme

Permedia 2

Sacrifice Does Not Function Correctly With This Card.

New Drivers Will Not Be Available

OR

Use Driver 4.10.01.2112-12.0395

There are black boxes around the mouse cursor, spell effects and speech bubbles. Fonts appear to be chopped in half 'vertically'. The sky is incorrectly textured

Voodoo Blaster II

Voodoo 2

Disable Triangle Strips In Graphics Menu

Use Driver 3Dfx 3.02.02

Maximum Resolution 1024x768 16-bit

3D Blaster PCI

32MB

TNT2

User Driver 4.12.01.2208.01.0353

3D Blaster

Annihilator 2

Geforce2 GTS

Use Driver 4.12.01.0618

Max Resolution 1280x1024 32-bit


 DIAMOND MULTIMEDIA/ S3

Monster II 12MB PCI

Use Driver 4.12.01.1151

Stealth II G460

Intel i740

Sacrifice Does Not Function Correctly With This Card

No Driver Updates Are Available For This Card

Please Contact Diamond For New Driver Availability

Viper II

Savage 2000

Use Driver SAVAGE2K.DRV

Version 4.12.01.9007-9.51.03

Viper II 32MB

Savage 2000

Use Driver SAVAGE2K.DRV

Version 4.12.01.9007-9.51.03

Stealth III S540

Savage 4

Sacrifice Does Not Function Correctly With This Card

No Driver Updates Are Available For This Card

Please Contact Diamond For New Driver Availability

(OR)

Use Driver 4.12.01.2456

If the user attempts to enter the options menu from the main menu, the program exits to the desktop.  However, most options can be manipulated from within the in-game options menu, which functions as expected.

Stealth III S540 Xtreme

Savage 4

Xtreme

Sacrifice Does Not Function Correctly With This Card

No Driver Updates Are Available For This Card

Please Contact Diamond For New Driver Availability

(OR)

Use Driver 4.11.01.0301

If the user attempts to enter the options menu from the main menu, the program exits to the desktop.  However, most options can be manipulated from within the in-game options menu, which functions as expected.

Speedstar A70

SIS 6326 AGP

Sacrifice Does Not Function Correctly With This Card

No Driver Updates Are Available For This Card

Please Contact Diamond For New Driver Availability

(OR)

Use Driver 4.10.01.0208

Fogging is off.  Ground is not completely drawn.

Viper V550

TNT

Use Driver 4.12.0368

Max Resolution 1600x1200 16-bit & 1280x1024 32-bit

Viper V550 AGP 16MB

TNT

Use Driver 4.10.01.0368

Max Resolution 1024x768 16-bit

Viper V770

TNT 2

Use Driver 4.12.01.0368

Max Resolution 1600x1200 32-bit

Viper V770

 32MB

TNT 2

Use Driver 4.10.01.0401

Max Resolution 1600x1200 32-bit

Monster Fusion

Voodoo

Banshee

Use Driver 4.12.01.1222

Max Resolution 1280x1024 16-bit

Monster 3D II

Voodoo 2

You Must Disable Triangle Strips In The Graphics Menu

Use Driver 3Dfx 3.02.02

Maximum Resolution 1024x768 16-bit

 

ELSA

Erazor X 32MB

Geforce 256

User Driver 4.12.01.0618

Synergy II 4x

Geforce 256

User Driver 4.12.01.0618

Gladiac

Geoforce 2

GTS

Use Driver 4.12.01.0618

Max Resolution 1280x1024 32-bit

Gladiac GeForce 2

GTS AGP 64MB

Geoforce 2 GTS

Use Driver 4.12.01.0618

Max Resolution 1280x1024 32-bit

Synergy II

32MB

TNT2

User Driver 4.11.01.0200-0025

Erazor X2 DDR 32MB

Geforce

User Driver 4.12.01.0618

 

GUILLEMOT

3D Prophet

Geforce 256

User Driver 4.12.01.0618

Maxi Gamer 3D2

Voodoo 2

You Must Disable Triangle Strips In The Graphics Menu

Use Driver 3Dfx 3.02.02

Maximum Resolution 1024x768 16-bit


HERCULES

Thriller 3D

Rendition

Verite 2200

No Driver Updates Are Available For This Card

Sacrifice Does Not Work With This Card

Terminator Beast

AGP (8MB)

S3

Savage 3D

Sacrifice Does Not Function Correctly With This Card

No New Drivers Are Forthcoming

Use Driver 4.10.02.4004-6.12.01

You Must Disable Fog In The Graphics Menu

Level Loading Maps May Appear In Black & White

OR

Use Driver 4.11.01.4005-6.13.19

Clicking on options causes the game to crash out to the desktop. During the course of a game textures will randomly flash from time to time.

Dynamite TNT

TNT

Use Driver 4.12.01.0368

Max Resolution 1280x1024 32-bit

Stingray 128 3D

Voodoo

Rush

No Driver Updates Are Available For This Card

3Dfx Advise That No Driver Updates Are Forthcoming

Sacrifice Does Not Function Correctly With This Card

OR

Use Driver 4.10.01.2073

Fonts appear to be chopped in half 'vertically'.  Creature body parts and parts of buildings are missing. There is a black vertical line the runs through the loading map.       

       

Note: In the higher resolutions the game will crash out to the desktop after new game launch.

INTEL

Intel 740A

 

Sacrifice Does Not Work With This Card

Intel 810E

 

You Must Disable Fog In The Graphics Menu

Use Driver 4.12.01.2656

Intel Direct AGP 3D 82810

 

No Driver Updates Are Available For This Card

Sacrifice Does Not Function Correctly With This Card

OR

Use Driver 4.12.01.2576

There are black boxes around the mouse cursor, speech bubbles, current spell category selection and the 'god movies'.

Intel Direct AGP 3D 82810E

 

No Driver Updates Are Available For This Card

Sacrifice Does Not Function Correctly With This Card

OR

Use Driver 4.12.01.2576

There are black boxes around the mouse cursor, speech bubbles, current spell category selection and the 'god movies'.

 

JATON

Jaton 3Dforce

TNT2

Use Driver 4.12.01.0618


MATROX

G100 8MB

MGA-G100

Sacrifice Does Not Work With This Card

G200 8MB

MGA-G200

Use Driver 6.04.028

Max Resolution 1280x1024 32-bit

G400

MGA-G400

You Must Disable Fog In The Graphics Menu

Use Driver 4.12.01.1610

Max Resolution 1600x1200 32-bit

Maxi Gamer Cougar

TNT2 M64

TNT2

Use Driver 4.03.00.2101

Monster 3DII

Voodoo 2 12MB

Voodoo 2

You Must Disable Triangle Strips In The Graphics Menu

Use Driver 3Dfx 3.02.02

Maximum Resolution 1024x768 16-bit

Monster 3DII

Voodoo 2 8MB

Voodoo 2

You Must Disable Triangle Strips In The Graphics Menu

Use Driver 3Dfx 3.02.02

Maximum Resolution 1024x768 16-bit

 

NUMBER 9

Revolution IV

Number 9 TR24

No Driver Updates Are Available For This Card

Sacrifice Does Not Work With This Card


NVIDIA

TNT

TNT

Use Driver 4.12.01.0618

Max Resolution 1280x1024 32-bit

Graphics Blaster

Riva 128ZX

Use Driver 4.10.01.0272

TNT2

TNT2

Use Driver 4.12.01.0618

Max Resolution 1280x1024 32-bit             

TNT Ultra

TNT Ultra

Use Driver 4.12.01.0618

Max Resolution 1280x1024 32-bit

TNT Pro

TNT Pro

Use Driver 4.12.01.0618

Max Resolution 1280x1024 32-bit

TNT2 M64

TNT2 M64

Use Driver 4.12.01.0618

Max Resolution 1280x1024 32-bit

GeForce

GeForce

Use Driver 4.12.01.0618

Max Resolution 1280x1024 32-bit

GeForce 2

GeForce 2

Use Driver 4.12.01.0618

Max Resolution 1280x1024 32-bit

GeForce2 GTS

Geforce2 GTS

Use Driver 4.12.01.0618

Max Resolution 1280x1024 32-bit


STB

STB NVidia TNT 3D

TNT

Use Driver 4.12.01.0618

STB Velocity 128

AGP 8MB

Voodoo 2

You Must Disable Triangle Strips In The Graphics Menu

Use Driver 3Dfx 3.02.02

Maximum Resolution 1024x768 16-bit

???? All of the narrative text and all of the text displayed within the menu buttons are distorted.  Reading this text is difficult, which also makes setting up the options within the main menu difficult. 

STB Voodoo 3000

Voodoo 3

You Must Disable Fog In The Graphics Menu

Use Driver 1.07.00 NEW! http://www.3dfxgamers.com/view.asp?IOID=2486

Max Resolution 1280x1024 16-bit

For Pentium 3 Owners Directions for enabling Geometry assist
1) Open the 3dfx Advanced Features from the 3dfx Tools tray icon or through Window's
2) Desktop Advanced Display Properties
3) Open the D3d box
4) Open the Geometry Assist box
5) Enable Geometry Assist and reboot the system
6) Run Sacrifice and choose the Direct 3D T&L; HAL option

STB Voodoo 3500 TV

Voodoo 3

You Must Disable Fog In The Graphics Menu

Use Driver 1.07.00 NEW! http://www.3dfxgamers.com/view.asp?IOID=2486

Max Resolution 1280x1024 16-bit

STB Voodoo 5 5500

NEW!

Voodoo 5

Use Driver 1.01

(OR)

Notes With Driver 1.03.00 Geometry Assist must be enabled.

Directions for enabling Geometry assist
1) Open the 3dfx Advanced Features from the 3dfx Tools tray icon or through Windows 
2) Desktop Advanced Display Properties
3) Open the D3d box
4) Open the Geometry Assist box
5) Enable Geometry Assist and reboot the system
6) Run Sacrifice and choose the Direct 3D T&L HAL option

For Pentium 3 Owners: How to enable Geometry assist
1) Open the 3dfx Advanced Features from the 3dfx Tools tray icon or through Window's
2) Desktop Advanced Display Properties
3) Open the D3d box
4) Open the Geometry Assist box
5) Enable Geometry Assist and reboot the system
6) Run Sacrifice and choose the Direct 3D T&L; HAL option

Max Resolution 1600x1200 32-bit


SOUND CARDS TESTED

AUREAL

Aureal Vortex

Use Driver 4.06.2030

Aureal Vortex II

Use Driver 4.06.2048

 

CRYSTAL

Crystal Sound System

Use Driver 4.06.4010

Cyrstal Soundfusion

Use Driver 4.06.2870

 

DIAMOND

Diamond MX 400

Use Driver 4.12.01.2008

 

ESS

ESS Solo PCI Audio

Use Driver 4.10.3015

ESS Solo-1

Use Driver 4.10.3015

   

HI-VAL

HI-VAL PCI 338

Use Driver 4.05.1140

MAXI SOUND

Maxi Sound Home Theatre Pro 64

Use Driver 4.04.00.1071

Maxi Sound Home Theatre Pro 64

Use Driver 4.04.00.1071

 

SOUND BLASTER

Sound Blaster 16

Use Driver 4.30.00

Sound Blaster 16 PCI

Use Driver 4.06.1153

Sound Blaster 512

Use Driver 4.03.1100-1.00.09

Sound Blaster Audio PCI

Use Driver 4.05.1139

Sound Blaster Audio PCI 64

Use Driver 4.10.1998

Sound Blaster AWE 32

Use Driver 4.37.00.1998

Sound Blaster AWE 64 Gold

Use Driver 5.00.2160.1

Sound Blaster AWE 64

Use Driver SB16.vxd 4.38.16

Sound Blaster Live Value

Use Driver 4.06.704

Sound Blaster Live X-Gamer

Use Driver 4.06.711

Sound Blaster PCI 128

Use Driver 4.05.1224

Sound Blaster PCI 128

Use Driver 4.05.1224

Sound Blaster PCI 512

Use Driver 4.06.711

SOUND IMPACT

Sound Impact 90

Use Driver 4.06.1182

 

THUNDERSOUND

Thundersound Vortex A3D

 PCI 256 Voice

Use Driver AU10AUD.VXD 4.06.3220

   

TURTLE BEACH

Turtle Beach Daytona

Use Driver 4.03.1100-1.00.09

Turtle Beach Montego

Use Driver 4.06.1187

Turtle Beach Montego II

Use Driver 4.06.2048

 

VIA

VIA PCI Audio

Use Driver 4.05.1108

VIA PCI On-Board

Use Driver 4.10.3108

 

YAMAHA

Yamaha 128 Voice PCI Wavetable

Use Driver 4.05.1033

Yamaha DS-XG

Use Driver 4.05.1024

ZOLTRIX

Zoltrix Nightingale Sound

Use Driver 4.06.1091


HOW TO CHECK AND UPDATE YOUR DRIVERS

The biggest problem with Sacrifice occurs when not updating to the latest drivers. You also must have DirectX7.0a installed (which is included on the Sacrifice CD).

Run the DX DIAG report to see what cards and drivers you have. You can get your DXDIAG Report by going into the directory where you installed DX7 (on my computer it was installed under Program Files->DirectX->Setup) and click on the only shortcut in there called DXDIAG.

Choose "Save all information" and save the file. Open it up and scroll down to Display Devices and Sound Devices. Check for an update if any of your drivers are older than year 2000.

DOWNLOAD: LASTEST DRIVERS

VoodooExtreme.com's list of reference drivers

Click to select:

Video Cards
Sound Cards
CD Drives
Processors
Computer Manufacturers

Video Cards/VR Gear

Company

Website

Phone Number

3Dfx Interactive

http://www.3dfx.com

N/A

ASUS

http://www.asus.com

N/A

ATI Technologies, Inc.

http://www.atitech.ca

905-882-2626

Best Data

http://www.bestdata.com

818-773-9600

Canopus Corp.

http://www.canopuscorp.com

N/A

Cirrus Logic

http://www.cirrus.com

N/A

Creative Labs

http://www.creativelabs.com

405-742-6655

Diamond Multimedia Systems

http://www.diamondmm.com

408-325-7100

Forte Technologies, Inc.

http://www.fortevr.com

N/A

Hercules

http://www.hercules.com

800-323-0601

Intel

http://www.intel.com/graphics/

916-377-7000

Interactive I/O

http://www.interactiveio.com

N/A

Intergraph

http://www.intergraph.com

800-633-7248

Jaton

http://www.jaton.com

(408)934-9369

Matrox Graphics

http://www.matrox.com/mga

514-685-2630

Miro

http://www.miro.com

N/A

Number Nine Visual Technology

http://www.nine.com

617-674-0009

NuVision Technologies

http://www.nuvision3d.com

N/A

NVIDIA

http://www.nvidia.com

N/A

Orchid Technology, Inc.

http://www.orchid.com

510-683-0323

Rendition

http://www.rendition.com

N/A

S3 Incorporated

http://www.s3.com

N/A

SiS

http://www.sis.com.tw

N/A

STB Systems, Inc.

http://www.stb.com

214-234-8750

StereoGraphics

http://www.stereographics.com

N/A

Trident Microsystems

http://www.trid.com

N/A

VideoLogic

http://www.videologic.com

415-875-686

Sound Cards

Company

Website

Phone Number

Aztech Labs, Inc.

http://www.aztechCA.com

N/A

C-Media

http://www.cmedia.com.tw

N/A

Creative Labs

http://www.soundblaster.com

405-742-6655

Diamond Multimedia Systems

http://www.diamondmm.com

408-325-7100

ENSONIQ Corp.

http://www.ensoniq.com

610-647-3930

ESS Technology, Inc.

http://www.esstech.com

N/A

Gravis

http://www.gravis.com

N/A

I/O Magic

http://www.iomagic.com

N/A

Jaton

http://www.jaton.com

(408)934-9369

Yamaha

http://www.yamahayst.com

N/A

CD-ROM/DVD-ROM's

Company

Website

Phone Number

Adaptec

http://www.adaptec.com

408-934-7274

Creative Labs

http://www.creativelabs.com

405-742-6655

Hewlett Packard

http://www.hp.com

 

Hitachi

http://www.hitachi.com

800-HITACHI

Mitsumi

http://www.mitsumi.com

N/A

NEC Technologies, Inc.

http://www.nec.com

408-433-1277

Plextor

http://www.plextor.com

support@plextor.com

Sony Electronics

http://www.sel.sony.com

800-326-9551

Toshiba

http://www.toshiba.com

N/A

Yamaha

http://www.yamahayst.com

N/A

Processors

Company

Website

Phone Number

Intel

http://www.intel.com

503-264-7000

AMD

http://www.amd.com

N/A

Cyrix Corp.

http://www.cyrix.com

800-462-9749

Computers

Company

Website

Phone Number

Acer America

http://www.acer.com

800-445-6495

Act Labs

http://www.actlab.com

800-980-9997

AST Computer, Inc.

http://www.ast.com

800-727-1278

COMPAQ Computer Corp.

http://www.compaq.com

800-345-1518

Dell Computer Corp.

http://www.dell.com

800-624-9896

Gateway 2000

http://www.gateway2000.com

800-846-2301

Hercules Computer Technology, Inc.

http://www.hercules.com

800-711-HERC

Hewlett Packard

http://www.hp.com

208-323-4663

IBM Corp.

http://www.ibm.com

800-426-4232

Micron Technology, Inc.

http://www.micron.com

800-642-7661

NEC Technologies, Inc.

http://www.nec.com

800-325-5500

Packard Bell

http://www.packardbell.com

800-733-4411

Pionex

http://www.pionex.com

800-313-1995

Quantex Microsystems

http://www.quantex.com

800-346-6685

Sony

http://www.ita.sel.sony.com

N/A

Toshiba

http://www.toshiba.com

N/A

Virtual Voyager

http://www.virtvoyager.com

N/A

If you don't know how to install drivers use this guide.

The following is our current list of hardware and driver version information intended to help those currently having compatibility problems with their hardware and drivers. The list starts with video cards at the top and the sound card listing can be found at the bottom of the page.

If you have the hardware listed above, and are using another driver and encountering problems, we recommend that you contact your system manufacturer for the updated driver. Please see our Manufacturer Contact page if you are unsure of the proper contact information.

For the most complete list of current driver versions and compatibility with Microsoft products, please be sure to also check Microsoft's Hardware Compatibility List.

Please also consult the Video Card and Sound Card Driver Section to check to see if you have the correct drivers.

Sacrifice System Information Screen

Computers, having been made by mortal men, are prone to act up on occasion. Sacrifice’s System Information Screen will tell you if there’s any problem your computer might have running the game. Such problems will be displayed in the box marked "Compatibility." Sacrifice, after identifying a problem, can attempt to rectify the issue.

The most common problem Sacrifice will identify is that your personally chosen settings exceed the capabilities of your hardware. If you choose to have Sacrifice auto-fix this problem, the game will calculate and adjust your settings for the best performance possible on your PC.

If you continue to experience problems running Sacrifice, make sure your computer meets all of the minimum system requirements marked on the game box. If all else fails click here.

Downloading Free Multiplayer Maps

Interplay and Shiny Entertainment thank you for purchasing Sacrifice. It is our hope that this product provides you with hours of exciting and challenging game play. To further enhance your Sacrifice experience, be sure to explore http://sacrifice.interplaygames.com/. Here you'll find free downloadable maps submitted by Sacrifice players from all over the world.

Registration is free, and members will be allowed to submit as many maps as they wish. All members have the ability to grade user submitted maps, and the best are eligible to receive exciting prizes.

Welcome to the Sacrifice Community!

SPECIFIC PROBLEMS

General Problems

Place the Sacrifice CD into your CD-ROM drive. If your computer is AutoPlay capable, a Sacrifice menu will automatically appear on the screen. Select "Install Sacrifice" from the list of choices to start the installation program. Follow the on-screen instructions to install Sacrifice on your system.

After the game is successfully installed, a Sacrifice shortcut will be added to your Start menu.

If your system is not AutoPlay capable, open the "My Computer" icon on your desktop, then select the drive letter that represents your CD-ROM drive. Double click on the "Setup" icon and continue as above.

We strongly recommend that you have at least 250MB free on your system at all times for the correct operation of Windows and the relevant game software.

The Game Asks For A CD Key?

The CD Key contains 16 Characters in the following format xxxx-xxxx-xxxx-xxxx

In order to be able to play Sacrifice you need to enter the CD Key that you will find either on the CD Case (Front Or Back) or the Manual (Front Or Back). In any case you cannot miss it – it’s a sticker J

My CD Key Doesn’t Work

Please make sure that you check to see whether you have entered the letters and numbers correctly.

Common problems stem from the input of 1 (number one) and I (letter I), 0 (number zero) and O (letter O).

The letters contained within the code can be entered in Upper or Lower case.

Rules For CD Key Health

Do not buy the game if the original seal has been removed tampered with.

Keep your CD key in a safe place should you need to re-install your game.

Do not use pirated or posted CD key numbers.

Never give anyone your CD key.

If while attempting to Join or Host a game you receive the message ‘CD Key’ in use, you probably did not abide by the Rules For CD Key Health. Before we go further you may also try re-entering the CD Key in the setup menu.

If you did abide by the rules then please contact Interplay Customer Support Click here to contact them.

Spawn Install

The sacrifice spawn allows you to install a multiplayer only version of Sacrifice that will enable you to join LAN games created by one player running the full version of Sacrifice. 

This means that 1 CD can be used for LAN games for up to 4 players.

This install takes approximately 400 megabytes.

DX8 Compatibility

If you are using a pre-release version of DirectX 8.0 (up to and including rc0) then you will not be able to play online against more than one person. In fact, very weird things will happen if two other people are ever in a game with you.

This is a problem with the version of DirectX 7.0 included in DirectX 8.0. It appears to be a port conflict between DirectPlay and Gamespy. We are looking into this with the help of Microsoft.

7B GAME RELATED PROBLEMS

I Can't Start The Game To Enter My CD Key

In most cases this will be due to Hardware Acceleration not being turned on under DXDIAG. In order to check this go to "start", "run", and type "dxdiag" and hit enter. Click on the display tab and make sure directdraw and direct3d acceleration are both enabled.

Assertion Failed Message Upon Game Launch

When launching the game from the Autorun, the following error may appear:   Assertion failed: “base! = NULL”.

This happens because your machine does not have enough Virtual Memory to launch the game.

Whenever this assertion appears you should try the following:

-          Check that the Windows virtual memory settings are set to default (managed by windows).

-          Quit all other open applications, then try again.

-          If that fails, reboot the computer, don't run any other program, then try again.

If the problem persists then you need to altar your PC’s Virtual Memory Settings, click here to see how to do this.

Windows 2000 & AMD Problems

To fix occasional lock-ups under windows 2000 using an AGP video card and an AMD processor visit support.microsoft.com/support/kb/articles/q270/7/15.asp.

Insufficient PageFile Space

Please ensure that your machine has Virtual Memory enabled and that you have more than 96 MB of disk space free on your pagefile drive before running Sacrifice.


To check this Select "My Computer >properties>performance>virtual Memory" for more information.

Sacrifice will not run if your virtual memory in windows is disabled or not configured properly.  Please see windows help for information on setting up virtual memory.

How To Change Your Virtual Memory Settings

Windows 2000

            Right click on "My Computer"

            Select properties

            Click the advanced tab

            Click performance options

            In the virtual memory section, click change

            Under "Paging file size for selected drive," specify desired drive and size

            Click set

            Click OK

Windows 95/98/ME

            Right click "My computer"

            Click properties

            Click the performance tab

            Click virtual memory

            Check "Let me specify my own virtual memory settings"

            Specify desired drive and size

            Click OK

            Click Yes

            Click Close

            Click Yes to reboot

Windows ME

Sacrifice runs on the following platforms 95/98/00 and although extensive testing on ME was not carried out, Sacrifice should also run well on the Windows ME platform.

Please ensure that you have the latest Video Card & Sound Card drivers specific to Windows Me.

You can check this by looking here.

 

AGP Video Cards

Some players using newer AGP graphics cards have experienced general graphic corruption while running Sacrifice.  This is a known issue and is related to certain motherboard/ power supply combinations not meeting strict AGP power specifications. If after installing the latest drivers for your specific video card the graphic corruption continues, please contact your motherboard manufacture for more information related to the latest high performance AGP compatibility.

Interplay's compatibility team has found that making sure you have the latest AGP GART driver for your motherboard can correct visual problems as well as problems running the game.  Contact your motherboard manufacturer or computer manufacturer for information on updating to ensure the latest AGP compatibility.

If you satisfy all the system requirements for Sacrifice and are still having problems running the game make sure to get the latest drivers for your hardware devices. Interplay Quality Assurance has found that installing the latest reference or card manufacturer's video drivers corrected many problems found with older drivers.

Exit To Desktop When Options Selected

Your Video Card is not supported by Sacrifice, please check here to verify you have the latest driver and also what action, if applicable, can be taken.

In some circumstances Sacrifice can still run on your machine and in order to do this you will need to access the Options Menu from within the game. This is achieved by pressing Escape and selecting the relevant options.

Check here to see if your Video Card is listed in our tests and, if so, details of what our Compatibility Department found when the game was tested.


Dual-Processor Machines Under Windows 2000

Sacrifice does not work with Dual Processor Machines under Windows 2000 To correct this problem go to the Task Manager and change the affinity for the Sacrifice.exe to run on only one processor.

I Only See Blue-Gray Colors On Screen

Does your screen look like this? This means that your Video Card does not support the fogging that Sacrifice uses.

To correct this problem you need to Disable Fog in the Video Options Menu.

For NVidia Video Cards

If your fogging fails to work (the screen is all one color), then there is an option you need to enable in the driver. Right click on the desktop, and choose properties. Find the driver settings, and locate the option "enable fog table emulation". Check this and fogging should work. If this does not work then please Disable Fog in the Video Options Menu.

Characters Missing Limbs

You need to disable triangle strips from either the Options Menu or the In-Game Options Menu. Or, simply redetect default settings (this will detect your Voodoo 2 card and auto-disable triangle strips).

If you do not have a Voodoo 2 Video Card then this option will also help.

Textures Disappearing

If you look in the top right of the screen when this is happening, you should see the word FAIL printed in red letters. This is due to your machine running out of Video Ram and/or AGP Ram and being unable to upload all the textures that are being used.

To correct this you need to lower the texture settings and character texture resolution in the Video Options Menu.

Character texture resolution is the option that has the most impact, but the texture resolution setting can also help.

I See The Word ‘Fail’ In The Top Right Of The Screen

If you look in the top right of the screen when this is happening, you should see the word FAIL printed in red letters. This is due to your machine running out of Video Ram and/or AGP Ram and being unable to upload all the textures that are being used.

To correct this you need to lower the texture settings and character texture resolution in the Video Options Menu.

Character texture resolution is the option that has the most impact, but the texture resolution setting can also help.

Slow Frame Rate

Here are a few tips to increase your frame rate -

Raise Desired Frame Rate

This slider allows you to change the target frame rate in the game. By adjusting the frame rate you can find the best balance between level of detail and frames per second on your machine. The recommended and default setting is 20 frames per second. This allows for high playability with a high polygon count. (Note: Setting at 20 fps does not limit performance to 20 fps).

If you increase the target frame rate, the game will always try to hit 30 fps. This will cause models to be drawn with less detail, this increasing the frame rate.

Lower Detail Level

This reduces how many polygons are used per model, and how range affects the # polys used.

Disable Scarring

This slider allows you to adjust the maximum number of scars that will be displayed on the landscape during battle. Scars on the landscape are patches of blood, or black charred areas caused by explosions and spell casting. By reducing the maximum number of scars displayed on the landscape at once, this frees up more memory, allowing for an even smoother frame rate.

Lower Character Texture Resolution

This slider allows you to change the texture resolution of the creatures and wizards in Sacrifice. Higher resolutions make the level of character detail sharper and more refined. This takes up

more VRAM that your machine might not be able to spare, so keep this in mind before selecting a high level of resolution.

The higher the texture resolution, the less character textures will fit in video memory, and the more the game will have to page textures into memory; this results in periodic game slowdowns.

Lower Screen Bit-Depth

Try running at 16bpp instead of 32bpp.

Lower Screen Resolution

Try lowering your screen resolution by one or two notches; especially on older video cards. The higher the resolution, the more demands on your system.

Disable Widgets

Widgets are the little decorative things you see on the terrain, such as blades and tufts of grass. Turning widgets off improves the performance, but takes away some of the beauty of the environment.

Disable Lightmaps & Detail Maps

This stops the computer doing multiple rendering passes on the landscape, the light maps determine how far back lighting effects appear in the distance.

Texture Filter Mode

This button allows you to adjust the texture filter mode from point, bilinear, or trilinear.

Point texture filtering offers low quality textures with high machine performance.

Trilinear texture filtering offers the highest quality textures with lower machine performance.

Bilinear is a mix of the two.

Lower Texture Resolution

Changes that resolution of all textures not on the characters. You must exit to windows and restart the game for this feature to take effect.

Ground Stains Disappear

Sacrifice can only store a set number of these, once that number has been reached those oldest will be removed.

Gamespy Specific Information

Proxy/Router/Firewall Setup

GameSpy Peer SDK Uses Outgoing TCP Connections On Ports 6667, 27900, And 28900; And Outgoing UDP On Port 28900.

GameSpy Hosts Must Allow Incoming UDP On Port 6500.

General GameSpy Housekeeping Protocols Require Outgoing TCP On 29920, Outgoing UDP On 29910 And Incoming UDP On A Dynamic UDP Port (It's Not Fixed).

Directplay Initial TCP Connection: Client 47624 Outbound, Host 47624 Inbound

Directplay Subsequent TCP Connections: 2300-2400 Inbound And Outbound

Directplay Subsequent UDP Connections: 2300-2400 Inbound And Outbound

It Says I Need To Install IPX

In order to play LAN games your PC must have IPX installed. This is simple to install and can be done as follows –

Open Control Panel

Select Network

Click Add

Double click Protocol

Select Microsoft from the left

Select  IPX/SPX-compatible Protocol from the right

Click OK


The PC will need to reboot to complete the settings but should work properly next time you start or join a LAN game.

I'm In The Game Lobby And I Can't Join A Game

If the color of the game you are trying to join is RED (the name will be VERS# ), it means that the person has a different version of Sacrifice to you. This will occur when a patch has been released. You need to check www.sacrifice.net for details of where to download the patch.

Available games for you to join are displayed in GREEN Text (please note that some hosts may have added a password to these games, this option is available so that you and your friends can play without worrying about anyone else joining your game).

You may already have the latest version ... in which case the host of the game you are unable to join has an older version of Sacrifice.

We have asked Gamespy to implement an automatic announcement when you enter the lobby before joining an Internet Game, so that all on-line players will be aware that a patch for Sacrifice is available.

We need everyone to be playing with the same version, so if you update …. Make sure to tell your friends.

Can’t Join Or Host A Game

This will indicate that you are playing Sacrifice from behind a firewall or proxy server. On a home system you will need to consult the document accompanying the firewall/ proxy you are using or contact the manufacturer.

On an office system you will need to contact the System Administrator.

You will also need to include the following information – click here.

What Does Log-In Failed Mean?

If you receive this message then you will need to check that your computer is connected to the Internet. The simplest way to check is to open up your web browser and type in www.sacrifice.net.

Do you see the Sacrifice site?

Yes I saw the Sacrifice Site: This may indicate that the Gamespy Server maybe down. This is a temporary problem and you should check periodically to see if it has been resolved.

No I did not see the Sacrifice Site: This would indicate that your Internet Connection is not working. You will need to contact your ISP Provider for technical support.

Why Does My Internet Game Run Badly?

Here are some suggestions that you can try to reduce Internet lag:

Try toggling the following settings in the Modem Control Panel:

- Error correction
- Data compression
- Flow control
- Also try connecting at a lower baud rate.

To check these settings go here: 

  1. Click on Start.
  2. Click on Settings.
  3. Click on Control Panel.
  4. Click on Modem.
  5. Click on Properties.
  6. Click on the Connection tab.
  7. Click on the Advanced tab.

At the top there will be two check boxes, Use error control and Use flow control. Remove the checks from both boxes. Click on OK, then click on OK, and click on OK again.

If this does not solve the problem you may need to update the modem driver. This is especially true if modems are software only or largely software based. This can have serious problems with DirectX. Contact your computer or modem manufacturer for help in updating the modem's driver.

If you are using the Internet, you may want to make sure your Internet Service Provider is not timing you out or routing you through a proxy server or firewall. These indirect TCP/IP routes can have unusual effects on game play. Contact your Internet Service Provider to find out if you can ensure you get a direct connection to the Internet.

More information on Proxy Servers and Firewalls can be found here.

Problems With Aureal Sound Cards

Aureal/ Creative have not updated their drivers to support Win98SE, Win ME, or W2k.   As a result, their drivers are not compatible with these Os’s.  The issues are probably many (I've read see http://www.vortexofsound.com/, like Power Management, Plug and Play, Window's New Driver Model (WDM) etc.

We've experienced occasional sound dropping issues with the Aureal Vortex 8830 audio card (driver 5.0.2184.1). To remedy this problem you will need to re-boot your PC.

Why Does The Sound Skip In The Game?

Good general game performance (having a solid frame rate) is the best antidote to sound skipping. See this section on how to improve your frame rate.

Also see this section on selecting a different sound provider.

Check for the latest Sound Card Drivers here.

What Are The Different Sound Providers

DirectSound 7+ Pan & Volume (Default Provider)

This provider gives 3D sound support using the basic features of the 2D DirectSound API. Use this provider as a fallback if you encounter problems with any other provider.  It should work well in all cases with any sound card. 

DirectSound 3D Hardware Support

This provider uses DirectSound 3D to access the accelerated 3D sound capabilities of your sound card. This provider will only work if your card has 3D sound capabilities and you are using the appropriate sound card drivers. If your Sound Card does not support 3D Sound then you can select DirectSound 3D Software Emulation (see below).

DirectSound 3D Software Emulation

This provider will use DirectSound to emulate 3D sound using software. This provider takes more CPU than the others and provides less quality, but it will give 3D spacialized sound without special 3D sound hardware. 

DirectSound 7+ Full HRTF &  DirectSound 7+ Light HRTF

These providers uses DirectSound3D 7+'s new 3D spacialization algorithm to emulate 3D sound in software. The Full version will take more CPU than the Light version, but it will provide a higher quality 3D spacialization. This provider gives 3D sound without any 3D sound hardware.

 

Creative Labs EAX & Creative Labs EAX 2

The EAX providers are essentially identical. They are also mostly the same as the DirectSound3D Hardware support provider.

The EAX provider however will take advantage of support for more simultaneous 3D voices, so if you have a Creative Labs EAX card such as the Sound Blaster Live!, you will experience  more complete and full 3D sound from Sacrifice using one of these providers.

F. Stratos 3 Problems

Some people have reported a lock-up in the mission, until this is patched this solution can be used to complete the level - If you eliminate Buta first & Abraxus, your ally, is eliminated the black screen problem will occur, therefore you need to eliminate Sorcha first.

I NEED MORE HELP NOW

STILL GOT PROBLEMS?

EMAIL INTERPLAY SUPPORT WITH YOUR DXDIAG REPORT & A DESCRIPTION OF YOUR PROBLEM

support@interplay.com

 

BEFORE EMAILING PLEASE GO to the directory where you installed DX7.0a (on my computer it was installed under Program Files->DirectX->Setup) and click in the only shortcut in there called DXDIAG.

Choose "Save all information" and save the file.

Attach the text file when you're emailing so that we will have a complete listing of all your hardware and drivers all at once.

Please also always include our replies to you so that we can easily track our conversation.

Also include in THAUM.ERR which is located in the directory where you installed Sacrifice.