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Need to Return an Item?

Our online Returns Center will guide you through the return process and provide you with a printable return shipping label.

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Our Returns Policy

You may return most items sold by Amazon.com within 30 days of delivery for a full refund. We'll also pay the return shipping cost if the return is a result of our error. Please note that we are unable to exchange items (however, if you received a damaged, defective, or incorrect item, click here).

We cannot accept returns of certain items, including:

  • Any item that is gas-powered or contains flammable liquids.
  • Any television 27 inches or larger.
  • Any product missing the serial number or UPC.

In addition, we will only issue partial refunds for the return of certain items, including:

  • Any item that is returned more than 30 days after delivery.
  • Any book that has obvious signs of use.
  • Any CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened (taken out of its plastic wrap).
  • Any item that is not in its original condition, is damaged, or is missing parts.

Returning a gift? If the item you're returning was not designated as a gift when purchased or if it was not shipped directly to you from Amazon.com, please note that the refund will be issued to the gift giver.

Please click the links to the left for other product-specific exceptions, our refund policy, and more.

Returning Items Purchased from Other Sellers

Please click the links to the left for information about returns and refunds for items purchased from a third party such as Amazon Marketplace, Amazon Merchants, Auctions, and zShops sellers, and more.


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