Organizational Behavior A Diagnostic Approach
Sixth Edition
by Judith R. Gordon Boston College Select a chapter: Monthly Updates 1: Setting the Stage 2: Perception, Attribution, and Learning 3: Individual Characteristics of Managers and Workers 4: Motivating and Rewarding Employees 5: Making Timely, High Quality, Accepted Decisions 6: Creating High Performing Work Groups and Teams 7: Diagnosing Breakdowns and Improving Communication 8: Leading Effectively 9: Diagnosing Power and Managing Conflict and Stress 10: Managing Intergroup Behavior and Negotiating Effectively 11: Building an Organizational Culture 12: Structuring High Performance Organizations 13: Influences on Organizational Structure 14: Using Business Process Design and Total Quality Management 15: Changing Organizations