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contact us

European numbers for booking enquiries:

UK: 0870 240 7070
Germany: 069 5007 0133
Austria: 01 7956 7977
France: 01 5517 4242
Italy: 02 6968 2222
Finland: 09 6937 9293
Spain: 917 49 66 33 (operated by English speakers)

Lines open
Monday to Friday 0800 hrs to 2100 hrs GMT
Saturday 0800 hrs to 1600 hrs GMT
Sunday 1000 hrs to 1800 hrs GMT

National call rates apply

For group bookings, of 8 or more, call the groups department:
0870 240 7878 – Monday to Friday 0900 hrs to 1730 hrs
or e-mail

buzz business travellers:

For more information on what buzz can offer your business or for details on the buzz account facility in conjunction with 'Company Barclaycard' contact

For lost baggage queries, contact:

Endeavour House
Stansted Airport
CM24 1RS

For customer service queries contact:

Customer Relations
Endeavour House
Stansted Airport
Essex CM24 1RS
Telephone: 01279 660290
Fax: 01279 660129

You can contact our partners via the numbers below:
Accommodation Line: 0207 499 4433
Norwich Union/buzz travel insurance: 01243 621294
Budget / buzz car hire 0845 60 60 60 8
Budget / buzz customer services: 01442 280129

If you are experiencing problems using this site or if you have any general comments or suggestions on the buzz site itself please send us an e-mail at