American Classic Voyages

Updated 10/29/01

Dear Friends of AMCV,

On Friday, October 19, 2001, American Classic Voyages voluntarily filed petition for reorganization under Chapter 11 of the U.S. Bankruptcy Code. While this was a very difficult decision to make, we believe this process will allow us to rebuild our business in the aftermath of the September 11 terrorist attacks and continue our proud tradition as America’s cruise line.

Although the legendary Delta Queen steamboat will continue to cruise America’s Heartland, without interruption, we regretfully announce that we will cease all cruises on the ms Patriot and ss Independence in Hawaii and the Mississippi Queen, American Queen and Columbia Queen Queen riverboats as well as the cv Cape May Light. In the Spring of 2002, we intend to resume scheduled operations on the Mississippi Queen.

We would like to assure you that taking care of the passengers and employees who are aboard the ships is one of our very highest priorities. That is why we have made arrangements for each of our vessels to complete their original itineraries and return to their final scheduled destinations.

For more information, click here to access our press release. We understand that you may have additional questions regarding this announcement and what it might mean for you, and we encourage you to read the Frequently Asked Questions by clicking on the appropriate links below. Moving forward, we will make every effort to utilize this Web site to update you on significant developments as our reorganization proceeds.

Sincerely,

American Classic Voyages

 

FREQUENTLY ASKED QUESTIONS (FAQs)

GENERAL

DELTA QUEEN STEAMBOAT PASSENGERS

OTHER PASSENGERS

VENDORS

CLAIM INFORMATION



GENERAL

Is AMCV going out of business?
No, AMCV has filed for protection under Chapter 11 of the U.S. Bankruptcy Code. Without a doubt, our business will undergo significant changes as a result of this reorganization, but we are optimistic that this process will allow us to emerge a healthier company positioned for the future.

Why now? Is this yet another consequence of September 11?
The filing was a very difficult decision for AMCV. The aftermath of the terrorists’ acts and the war on terrorism had a dramatic effect on the company’s financial health. Our bookings slowed dramatically, our cancellations increased and our cash liquidity declined. We believe this move to reorganize will maximize the value of AMCV’s assets for all of our stakeholders.

Where are your ships now and what will happen to the passengers and employees on board?
As you know, the Delta Queen steamboat will continue cruising according to its regular schedule. As for the other vessels, taking care of the passengers and employees aboard the ships at the time of the filing is one of our top priorities. That’s why we have made logistical arrangements so that each of the vessels will complete the cruise currently under way. No one is or will be stranded on a boat or on shore in an unplanned destination.

How many jobs will be lost as a result of this?
Unfortunately, approximately 2,150 people will lose their jobs. We are extremely proud of the talented and dedicated workforce at AMCV and are very saddened that we will be unable to keep our cruising family together. About 30 shore-based employees and 80 shipboard positions will continue as part of the Delta Queen cruise operations.

What is going to happen to Project America, the cruise ships under construction in Pascagoula, Miss.?
American Classic Voyages is working with the Northrop Grumman Corporation and the U.S. Maritime Administration with the goal to continue construction on the 1,900 passenger Project America ships, the first U.S. cruise ships to be built in nearly 50 years.

Who is in charge of the company now?
The day-to-day operations during the transition period will be managed by a seasoned group of four management professionals: David Simmons, who will oversee the sales, marketing and hotel operations of Delta Queen; Tom Carman, who will oversee the marine operations area; Craig Keller who will oversee the human resource area and Nick Davison who will oversee the finance, IT and purchasing side of the business. These are individuals who made the Delta Queen brand successful in the past and are committed to rebuilding its value going forward. In addition, Jon Rusten, who heads AMCV’s development company, will continue to oversee the company’s new ship construction team.

Phil Calian, CEO, Jordan Allen, General Counsel and Randy Talcott, Vice President, Finance will remain in place to guide the company strategically; however, it is too early in the reorganization process to confirm the roles of the management team over the long term. Rod McLeod, President and Chief Operating Officer, will be leaving the company.

What does the future hold for American Classic Voyages?
We plan to return to the roots of our business with the Delta Queen while at the same time continuing to plan for construction and introduction of the new Project America ships in the Hawaii cruise market.


DELTA QUEEN STEAMBOAT PASSENGERS

I already have a cruise booked on the Delta Queen steamboat. What does this mean to me?
We are pleased to confirm your trip will take place as planned on the historic Delta Queen steamboat. Of course, in today’s rapidly-changing travel environment, it is advisable for travelers to confirm all arrangements with your travel agents shortly before you depart.

In addition, keep in mind that any future bookings on the Delta Queen steamboat will be fully protected, as we will establish a cash escrow account from which passenger deposits will only be released when the sailing occurs. No deposits for future bookings will be accepted until such escrow account is in place and approved by appropriate authorities.

How do I know my deposit is safe?
Since the Delta Queen steamboat will continue to operate, your deposit is safe.

Who should I talk to if I have additional questions?
We want to make sure that all of your questions are addressed just as quickly as possible. Please call your travel agent or send an e-mail to res@amcv.com. You can also write to us at:

Delta Queen Steamboat Co.
Robin Street Wharf
1380 Port of New Orleans Place
New Orleans, Louisiana 70130-1890


OTHER PASSENGERS

What does this mean for the trip I booked on any of your vessels besides the Delta Queen steamboat?
Unfortunately, only the Delta Queen steamboat will continue to sail. All other cruises have been canceled.

 

Will my deposit be refunded?
No refunds are being issued at this time. If you believe you have a claim, please see the information below under "Claim Information."

Who should I talk to if I have additional questions?
We want to make sure that all of your questions are addressed just as quickly as possible. Please call your travel agent or send an e-mail to res@amcv.com. You can also write to us at:

American Classic Voyages
Robin Street Wharf
1380 Port of New Orleans Place
New Orleans, Louisiana 70130-1890


VENDORS

How can I get paid for products/services already provided to AMCV?
The Chapter 11 reorganization process necessitates that you pursue your claim with the court. If you believe you have a claim, please see the information below under "Claim Information."

CLAIM INFORMATION

How do I file a claim against the company?
If you believe you have a claim and would like to be added to the creditor database, please submit your request in writing or by fax to the following:

Logan & Co., Inc.
546 Valley Road
Upper Montclair, NJ 07043
Fax No. 973-509-1131

At a later date, Logan & Company will send to you a Proof of Claim form with detailed instructions on filing your claim.

Please be advised that neither AMCV nor Logan and Company can provide advice to you regarding your rights and obligations with respect to alleged claims you may have. If you have such questions, you should direct them to your attorney.