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Electronic Arts now gives our customers the opportunity to pay for your UO, MCO, and Earth & Beyond accounts using Checks By Phone and Paypal! To take advantage of these new payment options, please click here for more information. This offer is currently only available to residents inside the U.S.

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    We are experiencing very heavy support volume over telephones and live-chat, causing longer than usual wait times. For immediate service, please try out our self-help “Answers” section or “Ask a Question” feature before requesting live help. We apologize for the inconvenience.


  • The Sims Unleashed: "Cannot find the previous version of the Sims."
  • The Sims Unleashed: Lock up during the loading screen.
  • Battlefield 1942: Bad lag in Multiplayer.
  • Battlefield 1942: Slow Single player performance.
  • Madden 2003: "No Cache file list" during install.
  • Madden 2003: No fans in the stadium during gameplay.


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