On July 17, 1955, Walt Disney opened Disneyland on 55 acres in Anaheim with the simple goal of creating a park in which parents and children could have fun together. Today, our operations span three continents, with four resorts, 10 theme parks and more than 90,000 Cast Members worldwide.

Yet, while much has changed since Disneyland welcomed its first Guest nearly 50 years ago, there is one thing that remains the same our ongoing commitment to safety.

This enduring commitment is captured in timeless Disney publications such as Donald Duck’s Safety Book in 1954 and the Jiminy Cricket’s I’m No Fool series, which has been educating children about safety from the 1950s to the present day. And it is reaffirmed daily in our Parks and Resorts, where safety is always first among the four quality standards safety, courtesy, show and efficiency that guide all of our operational decisions.

Indeed, we believe today, just as we did in 1955, that the safety of those who work and play at our Resorts is our single most important responsibility as a theme park operator.

That is why I am so pleased to present the Walt Disney Parks and Resorts Report on Safety, the first edition of a publication developed specifically to provide our Guests, community and business partners, and shareholders with a better understanding of the steps we take to make our properties safe for the millions of people who visit each year.

Because international Parks and Resorts are governed by different laws, regulations and ownership structures, this report focuses exclusively on our domestic operations. However, there are quality safety programs in all properties that carry the Disney name, and they are enhanced significantly by regular collaboration among Cast Members here in the United States and their equally dedicated colleagues overseas.

We are extremely proud of the engineers, maintenance technicians and operators who comprise this extended safety team, and most of this report is dedicated to describing their concerted efforts to keep our properties safe.

But, ultimately, even the most conscientious Cast Members cannot do it alone. Guests, too, have an essential role to play in making every visit to our Parks magical.

So in addition to discussing design standards, maintenance protocols and training programs, this report addresses what we do to inform our Guests and help them make safe choices while enjoying our Resorts. After nearly five decades of operating experience, we know just how important this partnership is. And we also understand our special responsibility to increase awareness through clear communication and quality Guest service.

Thank you for taking the time to learn more about our commitment to safety, and we hope to see you at our Parks and Resorts soon.


     Chairman, Walt Disney Parks and      Resorts

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