8/22/2003: UPDATE ... THE FORUM IS UP AND RUNNING

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Welcome to the Unofficial Capital One® consumer complaint site. It is strongly urged that you not use this company to help you rebuild your credit. If you have a current account with Capital One®, you should give strong consideration to paying it off and closing the account. I have read countless horror stories on the web regarding Capital One® and how they treat their customers (there used to be a time when customer satisfaction and service were #1). Being a former customer of Capital One®, I can certainly find it easy to believe the stories I have read.

In the coming weeks, as word gets out, I suspect that this site will be inundated with stories from people who feel that they were treated poorly by this company. I also believe we'll hear from some of their current and former employees. In the mean time, while I am trying to get this site off the ground, please read the articles below (we're not the only ones who feel this way)...and watch for changes, because they are coming. One other thing I have been considering is purchasing bumper stickers (they would be distributed freely to anyone who asks) to both promote this web site and to help deter others from using this company. Let me know what you think of that idea in the forums.

Citizen.org - Protecting our first amendment rights to free speech on the Internet
This is lengthy, but a good read.
Another great article

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The Unofficial American Express Consumer Opinion Web Site.

Northwest Air Gripe Site
























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Capital One®, What's in your Wallet?®, No-Hassle Card® are registered trademarks of the Capital One Financial Corp. This web site is NOT associated, affiliated with or sponsored by Capital One Financial Corp. Content of the Message Boards and Guestbooks will be the liability of the sender, as will any consequences of willfully, purposely providing false, misleading, or fraudulent information. The site operator merely provides the forum for which others may post their opinions, experiences, etc. The materials contained and opinions expressed are not necessarily those of the site operator(s). Information presented should be considered "as observed by, and to the best knowledge of, the posting party(s)", and not as a statement of fact. The site operator reserves the right to edit or delete any post in the message board or guestbook. Reason for editing or deleting would include, but not limited to, excessive foul language, racial slurs, and unrelated topics. When a user sends an e-mail or other form of communication (including but not limited to Phone, Message, regular mail, chat, etc.) it (The e-mail or other form of communication) becomes the Intellectual Property of the site's operator, and may, or may not, be documented and publicly posted for general inspection, at the site operators discretion. In necessary instances, any and all legal matters shall be exclusively litigated under the US State of residence of the site operator(s). If you tell another party about this site, you must explain these terms and conditions to this party. By entering this site, you agree to these terms and conditions.

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