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Consumer News Archive
News and Tips from 20/20’s Consumer
Watchdog Arnold Diaz



Arnold Diaz joined ABCNEWS' 20/20 in 1995, after establishing his reputation as one of the leading consumer and investigative reporters in the country during his 22 years at WCBS-TV in New York City.


Past Columns

12/12/00: In Search of Cheap Air Fares
Are the best deals on airline tickets really to be had on the Intenet? Possibly, if you can handle long itineraries and other hassles.

11/29/00: Surf Globally, Dial-Up Locally
Make sure an Internet service provider offers a local access number before signing a contract tied into a computer rebate.

11/22/00: Avoid a Foul Thanksgiving
Understand the differences on turkey labels, and read other safety tips for your Thanksgiving meal preparations.

11/15/00: Turn Up Heat, Keep Costs Down
Although costs of oil are increasing, there are ways to minimize the expense of heating homes this winter.

10/23/00: Prepare Wisely for Funerals
Many pay in advance for funerals to lock in costs and to avoid hassle later on, but there are risks to this approach.

10/12/00: Know Your Car
Do you know what to do when the lights on your car’s dashboard start beeping and flashing?

10/06/00: Enlarging the Fine Print
A new regulation will make information about credit card applications more accessible and easier to read.

9/28/00: Gifting Clubs and Motorcycle Helmets
“Gifting clubs” can lose you money just like pyramid schemes, and there is even more proof for the necessity of motorcycle helmets.

9/26/00: New Reports Shed Light on Foods
Recent reports focus on genetically-modified ingredients in taco shells, lead in calcium supplements and olive oil’s health benefits.

9/08/00: FTC Reports Identity Theft Increase
Thieves who steal personal information — then use it to get credit cards and other illegal moneymaking schemes in your name — are busier than ever.

8/25/00: Meningitis 101 for College Students
The CDC is recommending a meningitis vaccine for college students because dorms are spreading grounds for the disease.

8/11/00: Cheap Tickets Through Consolidators
If you can handle sometimes heavy restrictions, airline ticket consolidators can offer cheap rates in return.

8/02/00: Shopping Safely Online
Shopping online can be an easy way to buy merchandise, but some tips should be followed to avoid any problems.

7/26/00: Four Toys Recalled
A fatality and several injuries have led to four different toys being recalled. Arnold Diaz provides details plus information on exchanges and refunds.

7/20/00: Phony Credit Card ‘Protection’ Alert
Agencies offering protection for credit card fraud are frauds themselves, selling insurance that banks offer for free.

7/12/00: Sunscreen Simplified and Bike Helmet Recall
Terms like ‘sunblock’ and ‘all-day protection’ are defined by the FDA, and 79,000 bike helmets are recalled.

6/28/00: Erasing Credit Card Debt
Helpful tips for those in over their heads with credit card debt.

6/21/00: ATM Fees and Rocking Chair Recall
Banks continue to raise ATM fees and a rocking chair for children is recalled.

6/14/00: Muscle Building and Buying Used Cars
Electrical Muscle Stimulation (EMS) devices may not add bulk to your build and used car dealers must offer a buyer’s guide.

6/7/00: ‘Lemon Laws’ & Internet Fraud
‘Lemon laws’ can protect you if your new car is still under warranty and victims of Internet fraud can find help.

5/31/00: Pool Safety & Vacation Scam Warnings
Pool safety alarms help but don't substitute for supervision and vacation scams can be avoided if you ask the right questions.

5/24/00: PC Rebates & Fire Extinguisher Recall
Computer makers offer rebates that are often not worth the hassle and discount fire extinguishers have been recalled.

5/17/00: Carbon-Monoxide Poisoning
With summer heating up, it is time to check on appliances that can cause carbon-monoxide poisoning.

5/3/00: Tampon Safety & Duty-Free ‘Deals’
An e-mail about the danger of tampons is making its rounds again — is it bogus terror or truth you should act on? And does “duty free” really mean no duty taxes?

04/19/00: Fraudulent Census Takers
Don’t fall victim to scam artists posing as Census officials and read this web warning for you and your kids.

04/12/00: Car Accident Tips
What you should do after a car accident and also how to avoid sports-related injuries.

04/07/00: Car Repair Fraud
Body shop scams may compromise your car’s safety and endanger your life.

3/29/00: Dog Lawsuits & Dangerous Products
How to keep yourself and your dog out of court and a warning about thrift shops that sell dangerous products.

3/22/00: Cordless Phone Privacy & ‘Free’ Trips
Who’s listening to your phone conversation and your “free” vacation may be an expensive headache.

3/15/00: Buying a New Car & Online Airline Deals
How to negotiate with a car salesman and how to avoid hidden fees in online travel deals.

3/08/00: Hand Washing & Car Leasing Tips
Hand washing is the most effective way to prevent disease transmission. Plus, smart car leasing tips.

2/16/00:Telemarketing Traps & Credit Card Offers
How to spot telemarketing fraud — and avoid some calls completely. Plus, tips for comparing credit card deals.

2/09/00: Work-at-Home Schemes & Travel Deals
Employment offers that probably won’t make you rich and what you should know before booking a cruise online.

2/02/00: Child Car Seats & Safe Deposit Boxes
How to ensure your child is safe in the car seat and using a safe deposit box to store your valuable documents.

1/26/00: Furniture Recall & Air Filter Claims
A recall of computer armoires and a judge orders an air filter company to clean up its false health claims.

1/12/00: Long-distance Calls & Online Jewelry
Saving money on your long-distance telephone bill, a warning for online jewelry buyers, and news of a self-help law center on the Internet.

1/5/00: Candle Fires & Charity Warning
Candle fire deaths on the rise, a warning about “sound alike” charities, and a resourceful Web site for travelers.






'Schemes, Scams and Saving a Buck'


E - M A I L  U S
Know of a scheme, scam or way to save a buck?



Past Columns
1999 Columns

1998 Columns









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