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Privacy Policy
| Lucas OnlineWELCOME!
We are committed to respecting the privacy rights of all visitors to our Web site.
This Privacy Policy also explains the choices that you can make about the way your
information is collected and used. It is available for you to review on our homepage
and at least on every page where we have requested personally identifiable
information, including from kids under 13. BY USING THIS WEB SITE, YOU SIGNIFY YOUR
ASSENT TO THE TERMS OF THIS PRIVACY POLICY. If you do not
agree with any term in this Privacy Policy, do not use this Web site.
KIDS: Please check with your parents before entering any information on this or
any other Web site. See our "SPECIAL NOTE TO KIDS" below.
PARENTS:
We are committed to protecting children's privacy. We developed this Web site to
be an enjoyable experience for customers of all ages, including kids under 13. We
recognize that some younger children may not understand some of the information
contained on this Web site or how this Web site operates. PLEASE BE SURE
TO CAUTION YOUR CHILD UNDER 13 AGAINST PROVIDING PERSONALLY IDENTIFIABLE
INFORMATION ONLINE PRIOR TO THE WEB SITE OPERATOR OBTAINING YOUR CONSENT. It is
our policy not to collect personally identifiable information from children
under 13 without first obtaining a parent's or guardian's
verifiable permission. See our "SPECIAL NOTE TO PARENTS OF KIDS UNDER 13" below.
Please discuss this Privacy Policy with your children so that they will better
understand how to use this Web site and the information they may be asked to provide.
We strongly believe that providing our visitors with accurate and adequate notice
about the Web site will lead to informed choices and decisions about how to use the
Web site, as well as protecting our users' privacy.
WHAT INFORMATION DO WE COLLECT?
Generally, we limit the collection of information to what is known as
non-personally identifiable information (such as, first name, age, state
or country). We also collect certain types of personal information such
as an email address. This information is collected so that visitors can
participate in activities (such as, receiving our e-mail newsletter[s],
building homepages, saving game designs and scores, participating in our
question polls).
In some areas on our Web site additional personally identifiable
information is asked for and collected (for example, full name, mailing
address and phone number) so that our visitors can participate in certain
activities, such as online sweepstakes, online promotions and the registered
area of this site and you may not be able to access those areas or
participate in such activities without giving us the necessary personally
identifiable information. Whenever we request that you submit such
personally identifiable information, we will notify you of our intended use
of the information, as more specifically discussed below. PLEASE BE AWARE THAT WE
ARE PROHIBITED FROM CONDITIONING A CHILD’S PARTICIPATION IN AN ACTIVITY ON
THE CHILD’S DISCLOSING MORE PERSONAL INFORMATION THAN
IS REASONABLY NECESSARY TO PARTICIPATE IN THAT ACTIVITY. YOU ARE UNDER NO
OBLIGATION TO PROVIDE, AND CAN DECLINE TO PROVIDE,
ANY REQUESTED INFORMATION AT ANY TIME. HOWEVER, IF YOU DECLINE TO PROVIDE
PERSONAL INFORMATION THAT IS REASONABLY NECESSARY
TO PARTICIPATE IN CERTAIN ACTIVITIES, YOU MAY NOT BE ABLE TO PARTICIPATE
IN THOSE ACTIVITIES AT THIS WEB SITE.
The types of information collected at this Web site may include:
- Contact information, such as full name, e-mail address and mailing address.
- Financial information and/or Credit/Debit Card data (for, by way of example,
online store purchase information). Personal identifiers, such as screen names, URLs
(for personalized homepages) and passwords.
- Demographic information, such as date of birth, age, aggregate information,
gender, state and country.
- Internet Protocol (IP) Information, such as your IP address and browser type.
- Information collected by or held in "cookies."
HOW DO WE USE INFORMATION?:
Registration:
If this Web site has a registration procedure, our Web site's registration
form requires users to give us contact information, unique identifiers, and demographic
information. All registration information is submitted to us on a voluntary basis.
We may also ask registered members to tell us how they found out about us. Once
you register, we use customer contact information from the registration form to
contact you, to send you information about our company and/or to give you updates
on products and/or services. You may register on our Web site and choose not to
receive information and updates by unchecking the relevant box on the registration
form. IF YOU ARE UNDER 13, GET YOUR PARENT'S OR GUARDIAN'S CONSENT BEFORE YOU CAN
REGISTER OR PROVIDE ANY INFORMATION.
Product Support for LucasArts visitors:
To send an email to LucasArts Entertainment Company LLC's ("LucasArts") Technical
Support team regarding a problem you encounter with a LucasArts product,
we may ask you to provide our first name and email address in addition to information
about the product you are having trouble with. The email you provide to
LucasArts for this purpose is used only to respond to the sender’s problem and is
deleted as soon as the problem has been resolved.
Tell a Friend Feature:
Some of our sites provide you with the opportunity to email a web page to another
person, whether it is a friend, family member or relative. For this feature of our site
to work, we may need to collect your email address and the email address(es) of those
to whom you send the Web page. The email addresses collected in this
context are not used for any other purpose other than to send your request and are
deleted once your request has been fulfilled.
Résumés:
Some of our sites allow for the online submission of résumés. Personal
information collected from résumés is not subject to this Privacy Policy;
however, the information submitted will be used solely lawfully, such as for
the purpose of accepting and evaluating candidate submissions for job postings.
Online Promotions:
We or our advertisers, licensees and/or other business partners may have special
online promotions which feature products or services related to our business
activities. TO PARTICIPATE IN ANY PROMOTION, YOU MUST BE 13 YEARS OR OLDER
(unless otherwise specified by the promotion's rules and regulations). IF
YOU ARE UNDER 13 YOU WILL NEED YOUR PARENT'S OR GUARDIAN'S CONSENT BEFORE YOU CAN
PARTICIPATE IN THIS ACTIVITY. IF YOU ARE 13 OR
OLDER BUT NOT AN ADULT YOU WILL NEED YOUR PARENT'S OR GUARDIAN'S CONSENT TO COLLECT
YOUR PRIZE OR RECEIVE YOUR BENEFIT. You may be asked to provide an e-mail address or
screen name, so that we can let you know if you won a prize. For other promotions,
we may request your name and home address in order to send you products or
information by regular mail. The specific rules and regulations governing the
particular promotion will vary and your participation constitutes your agreement
to abide by those rules and regulations.
Online Contests and Sweepstakes:
We or our advertisers, licensees and/or other business partners may sponsor
contests or sweepstakes which may be entered online. The specific rules and
regulations governing the particular contest or sweepstakes will vary and your
participation constitutes your agreement to abide by those rules and regulations. IF
YOU ARE UNDER 13, YOU WILL NEED YOUR PARENT'S OR GUARDIAN'S CONSENT BEFORE YOU CAN
PARTICIPATE IN THIS ACTIVITY. IF YOU ARE 13
OR OLDER BUT NOT AN ADULT YOU WILL NEED YOUR PARENT'S OR GUARDIAN'S CONSENT TO
COLLECT YOUR PRIZE OR RECEIVE YOUR BENEFIT. We use the information you provide in
connection with your placing an order, entering a game, entering a contest or s
weepstake or when we complete an order and/or fulfill a prize. We use return e-mail
addresses to answer the e-mail that we receive, and we may use return e-mail to
communicate with you or to send you other information. If you are under 13 (with
your parent's or guardian's consent), or if you are 13 or older over but not an
adult, the information collected for contests or sweepstakes include your first
name, e-mail address and your parent's e-mail address and, if you win, before your
prize is collected, your parent or guardian is sent an e-mail informing them of your
award and explaining the nature and terms and conditions of the sweepstakes. Your
parent or guardian will then have a chance to "opt out" of collecting your prize
on your behalf, in which case the prize will not be awarded.
Collecting and Sharing Data:
We sometimes collect information to find out how people found our Web site,
which pages they visited, and how long they stayed. In addition, we may aggregate
demographic and non-personal information you provide and use aggregate information
to better design our Web site and to improve our marketing strategy and our
product offerings. If you are 13 or older, we may share this demographic and
non-personal information with our advertisers, licensees and/or other business
partners with whom we link to permit them to contact you with information about
certain products and services. If you are under 13, we will not share your personal
information with third parties.
Other than as explained in this policy, we may disclose personal information
in the good faith belief that we are required to do so by law, or that doing so is
reasonably necessary to: comply with legal processes; respond to any claims; or,
protect the rights, property or personal safety of Lucasfilm Ltd., its subsidiaries and
affiliates, our customers or the public. In addition, information about our
customers, including, without limitation personal information regarding customers under 13,
may be disclosed as part of any bankruptcy, merger, sale, transfer of company
assets or acquisition.
Opinions:
We may ask for your opinion from time to time. You may send us questions or comments,
which may require personal information for a response. However, please
note that we have a policy against accepting unsolicited material, so do not submit
any unsolicited or unique creative ideas, drawings or other materials, and refer to
our policy on unsolicited submissions in our Terms of Use. IF YOU ARE UNDER 13, YOU
WILL NEED YOUR PARENT'S OR GUARDIAN'S CONSENT BEFORE
YOU CAN PROVIDE THIS INFORMATION.
Personalized Homepages:
You may be able to build a personalized fan homepage from one of our fan
homepage-building programs (e.g., at www.starwars.com). You will have to submit your
e-mail address and password to log-in. HOWEVER, YOU MUST BE 13 OR OLDER TO
PARTICIPATE IN THIS ACTIVITY.
Mailing lists:
Where appropriate and if you are 13 or older, the option to allow us to share
certain information with some of our promotional partners may be provided, or the option
for you to elect not to have us share certain information may be provided. If you
are under 13, we will not share your personal information with third parties. You
always have the right to unsubscribe from any mailing lists we may maintain, or to
delete personally identifiable electronic information we have collected online about
you by going to the Member Services link and following the procedures described there.
Parents, you can always ask us to review or delete any of your child's
information and you can refuse to permit further collection and use of your child's
information at any time by sending us a written request at the Contact Information
below. IF YOU ARE UNDER 13, YOU WILL NEED YOUR PARENT'S OR GUARDIAN'S CONSENT BEFORE
YOU CAN PARTICIPATE IN THIS ACTIVITY.
E-mail and Newsletters:
We may offer fully interactive registered email services. We also provide fun
and exciting newsletters, such as the Homing Beacon, and the Padawan Post to tell our
users about all of our interesting films, licensed products and services. Our
newsletters may include links to independently operated Web site. Although we do not
provide any personally identifiable information about kids under 13 to any
"independently-operated Web site" (that is, a Web site not owned, controlled and operated
by us), such Web Site(s) may solicit personally identifiable information from kids
under 13. Please be aware that we don't control and are not responsible for their
actions, privacy policy(ies) or terms of use. IF YOU ARE UNDER 13, YOU WILL NEED
YOUR PARENT'S OR GUARDIAN'S CONSENT BEFORE YOU CAN PARTICIPATE IN EITHER OF THESE ACTIVITIES.
Purchasing Items:
Purchasing items from various online stores may require the giving of personally
identifiable information (such as, name, credit card information). IF YOU ARE
UNDER 13, YOU WILL NEED YOUR PARENT'S OR GUARDIAN'S CONSENT BEFORE YOU CAN
PARTICIPATE IN THIS ACTIVITY.
Cookies:
We use a software technology called "cookies" to collect non-personally
identifiable information. Cookies are pieces of information that we may place
on your computer to help "personalize" your visit to the Web site and to allow
you to enter our Web site without having to remember and enter any special passwords. For
example, a "cookie" will allow us to remember certain things about you, such as your
screen name, to track visitor scores or to help you keep track of where you left
off in a game. "Cookies" may include the type of browser software you use to access
the Internet (i.e. Internet Explorer, Netscape 3.0,), type of operating system (i.e.
Windows 95, Mac, etc.), and/or the domain name of your Internet service provider.
Except with respect to our e-commerce activities (e.g., on-line purchases), we do
not link your non-personally identifiable information in "cookies" with personally i
dentifiable information about you. In addition, some companies place or provide banner
ads on this Web site that might also place cookies. Each of these companies use this
cookie information according to their own privacy and security policies. You can
find and evaluate these companies at the end of this Privacy Policy as 'Appendix A,'
and we will keep this list updated.
Choice/Opt-In/Opt-Out:
If you are 13 or older, you could receive communications from us or from third
parties. In that case, you may: (1) opt-out of receiving communications from us by
selecting or deselecting the optional e-mail from us on the "Your Account" page to
control the messages you receive from us; and/or (2) opt-in or opt-out of receiving
communications from third-party sponsors or promotional partners at the time of
registration. If you elect to receive these communications, we will transmit the
information that you provide to this third party. Note, however, that each third
party is governed by a different privacy policy and may have a different method
than our Web site to opt-out of future communications.
IP Address and Machine Type:
An IP address is a number automatically assigned to your computer whenever you
are surfing the Web. Web servers, the computers that "serve up" Web pages,
automatically identify your computer by its IP address. When you request a page
from our Web site, our servers log your IP address. An IP address does not contain
personally identifiable information. Except with respect to our e-commerce
activities (e.g., on-line purchases), we do not link IP addresses with personally
identifiable information. We may use your IP address to help diagnose problems
with our server and to administer our Web site. Your IP address is used to help
identify you and your shopping cart and to gather broad demographic information.
We may also collect information about your browser software and/or machine type
(e.g., Windows, Mac, Unix, etc.).
Links:
We do create links to the Web sites of other parties. IF YOU ARE UNDER 13,
GET YOUR PARENT'S OR GUARDIAN'S CONSENT BEFORE LINKING TO OTHER
WEB SITES. Independently operated Web sites are not associated with or authorized
by us and may also have links leading to this Web site. We cannot control any
of these links and are not responsible for any content appearing on Web sites
linked to or from our Web site, or for any personal information gathered at those
independently operated Web sites.
Bumper Pages:
We sometimes provide a "bumper page" when linking from our Web site to an
independently-operated Web site, which lets you know you are going to an
independently-operated Web site and reminds children not to give out information
online without their parent's permission.
Data Integrity and Security:
We take reasonable precautions to keep your personal information secure.
We have put in place appropriate physical, electronic, and managerial procedures to
safeguard the confidentiality and integrity of the information we collect. In
cases where the information is not stored on separate computer servers, it is only
accessible from specific computers within our control. We have and will continue
to take reasonable measures to assure the security and accuracy of all information
our visitors share with us. Our efforts include procedures designed to avoid any
unauthorized access, alteration, misuse or disclosure of personally identifiable
information.
CHANGES:
Our changes:
We reserve the right to change or remove this privacy policy at our discretion.
If we decide to change our privacy policy we will post those changes here. We
encourage you to visit this area frequently to stay informed. We will tell you via
e-mail if we make any material changes in how we collect, use or wish to share your
child's information in any manner not previously authorized by you.
Your changes:
This Web site gives users options for changing and modifying information
previously provided. If you are a registered visitor, you are welcome to view,
change or delete your registration information at any time, or to update the
contact information we have for you or to inform us that you do not want to
receive new product or other information from us. Simply go to the registration
page of this Web site using the same computer from which you initially registered.
When the welcome screen appears, you can click on "delete or add" or, if available,
you can click the "Update Profile" link to update your information. Kids under 13
cannot change registration information, only the parent or guardian can do that.
Parents should follow the procedure that they used to enable their child's
registration to review, change, or delete any registration information at any time.
Parents, you can always ask us to review or delete any of your child's information
and you can refuse to permit further collection or use of your child's information
at any time by sending us a written request at the Contact Information below.
SPECIAL NOTE TO KIDS:
If you are under 13 years old, ask your parent or guardian BEFORE giving
out any information about yourself, such as your name, age, address or e-mail address.
You do not have to give any personal information about yourself. Remember, if you
are under 13 you must have your parent or guardian make any changes to
information given to us in the past or to update your profile. If you are ever
unsure about anything you are seeing on this Web site, ask your parent or guardian for
help. If you are 13 years or older, you may have the ability to participate in
online contests or sweepstakes, e-mail other users or post messages on portions of this
Web site. In the event that you do post messages on this Web site, remember that
other users of this Web site may have access to your e-mail address and user
name. However, if you participate in online contests, sweepstakes or promotions,
you cannot collect any prizes without your parent's or guardian's consent.
SPECIAL NOTE TO PARENTS OF KIDS UNDER 13:
We may collect the name of a child or parent and online contact information
in order to obtain parental consent from parents of kids under 13 and/or to provide
parental notice by providing a link to this Privacy Policy wherever we have
requested personally identifiable information from kids under 13. If a visitor
indicates that he/she is under the age of 13, he/she will be asked to supply a
parent's or guardian's e-mail address. In this case, the parent or guardian will
receive an e-mail message containing instructions on how to enable the child's
registration and until the parent or guardian enables the child's registration,
the account is disabled. If we do not receive the parent's or guardian's said
consent within a reasonable time, we delete this information from our records.
If and when we have obtained verifiable consent from a parent, we only ask for
and collect from a kid under 13 personally identifiable information that is
reasonably necessary for that kid to participate in any given activity online.
We also may collect this information to respond to a specific request from a kid
under 13. Once we respond to a request from a kid under 13, we may not contact
that child again and the information is deleted from our records. We take very
seriously the safety of children, especially those under 13 and may also collect
this information to protect that safety. If we do collect information to protect
the safety of your child, we provide notice to you and we do
not use that information for any other purpose. You can always ask us to review or
delete any of your child's information and you can refuse to permit further
collection or use of your child’s information at any time by sending us a written
request at the Contact Information below. However, if you ask us to delete your child's
information that is necessary to participate in our activities, we may have to ask
your child not to participate in our activities.
We do not currently collect, use or disclose personally identifiable information
from kids under 13. Prior to permitting an individual to access our message boards,
we request his or her age. If an individual identifies himself or herself as being
under 13, we do not give him or her ability to publicly post, directly communicate with
others, or otherwise distribute, personally identifiable information.
To What Web sites does this Privacy Policy Apply?
The terms of this Privacy Policy apply to all information submitted on this Web
site and not to information that may be submitted to us offline. In addition, the terms
shall only apply to Web sites owned and operated by Lucasfilm Ltd. or any of its
affiliated, subsidiary or related corporate entities (such as Lucasfilm Ltd., Lucas
Licensing Ltd., Lucas Online, Lucas Digital Ltd. LLC, LucasArts, Lucas Learning Ltd.,
ILM, Skywalker Sound), as well as to some of our selected corporate partners
and licensees who have agreed to abide by our Privacy Policy. It does not otherwise
apply to any independently operated Web sites, for which separate privacy
policies and terms of use shall apply. Finally, since this Privacy Policy is intended
to protect individuals, it does not apply to businesses or persons acting on behalf of
businesses.
CONTACT INFORMATION:
We hope you have a better understanding of our commitment to protect privacy. If
you have any questions or comments about anything in this Privacy Policy, please
contact us at the address below.
If you wish to review, correct or delete information that Lucasfilm may have about
you or your child, or wish to inform us that you do not permit further collection or
use of your child’s information, please contact us at the following address: Webmaster P.O. Box 10228 San Rafael, CA 94912 (415) 662-1555 Attn: Webmaster webmaster@starwars.comOr click here to submit your questions online. For additional information about our Web site, please see our Terms of Use. To see the
other operators who may collect personal information from this website, please view the
Privacy Policy: Appendix A, by clicking here. Thanks. Have fun! Back to start of Our Privacy Policy. © 2004 Lucasfilm Ltd. and/or its affiliated and related entities. All rights reserved.
We participate in the BBBOnline Privacy Program. See www.bbbonline.com. |
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