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DO YOU NEED TO BUY AN APPLIANCE SERVICE CONTRACT?

HERE'S WHAT YOU SHOULD KNOW

Do your homework BEFORE buying a service contract for your major appliance. Understand the "Terms and Conditions" of the contract, especially its limitations.

Be sure you know:

  • the reputation of the selling agent;
  • if you must use a certain servicing organization;
  • if the agreement contains a service repair cost "deductible" clause;
  • if you must get second opinions or price estimates before repair;
  • if you can renew annually and what the cost is to do so;
  • any repair NOT covered such as plastic non-functional parts, decorative trim, glass, rust and corrosion, insect infestation, and installation, wiring or plumbing corrections;
  • if you have to take the appliance to the repair shop (versus being repaired in your home);
  • if the agent is responsible for a repair when the necessary part is no longer available;
  • if you will be reimbursed for consequential damage such as clothing or food loss resulting from freezer failure.

Asking the right questions BEFORE PURCHASING will prevent unwelcome surprises.







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 Association of
 Home Appliance
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