Your Gold Box

Help > Returns > Digital Products

Returning Digital Items

Downloadable software titles purchased from Amazon.com can be returned to Amazon.com via our online Returns Center. For returns of e-books or e-docs, please e-mail us for further assistance.

For issues related to audio downloads, please contact audible.com.

If you're returning an item purchased from Amazon Marketplace, Auctions, or zShops, please contact the seller directly.

For more information about refunds, exchanges, and return deadlines, see our general Returns Policy.

Or

If you want to return an item you purchased from Amazon.com now, Visit our Returns Center.

Did this help? Continue shopping.

Still have questions? Search help or contact us.


Where's My Stuff?
• Track your recent orders.
• View or change your orders in Your Account.
Shipping & Returns
• See our shipping rates & policies.
Return an item (here's our Returns Policy).
Need Help?
• Forgot your password? Click here.
Redeem or buy a gift certificate.
Visit our Help department.
Search    for     
Top of Page

Amazon.com Home  |   Directory of All Stores

Our International Sites: Canada   |   United Kingdom   |   Germany   |   Japan   |   France

Contact Us  |   Help  |   Shopping Cart  |   Your Account  |   Sell Items  |   1-Click Settings

Investor Relations  |   Press Releases  |   Join Our Staff

Conditions of Use | Privacy Notice © 1996-2004, Amazon.com, Inc. or its affiliates