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SF Gate Media Kit
 



San Francisco Chronicle FAQs

How to Read Between the Lines:
A Guide to Some of The Chronicle's Special Services

The San Francisco Chronicle receives thousands of calls and letters from readers who have questions about how to interact with the newspaper and how to access the services we offer. This section provides answers to many questions asked by readers.


What is The Chronicle's mailing address and phone number?

Is all Chronicle material on SF Gate?

How do I search the archives?

How do I locate an ad I saw in the Chronicle?

What if I have a news tip?

What if I have comments?

How do I send a letter to the editor?

How do I submit calendar listings to the Datebook and SF Gate?

How do I obtain permission to reprint an article?

Where can I get back issues?

How can I get a photo I saw in The Chronicle?

How do I submit a paid death notice?

How do I submit photos for obituaries?

How to submit a request for a news obituary?

Are there any special programs for teachers?

How do I place an ad?

Does the Chronicle contain recycled paper?

What can I do with the Chronicle plastic delivery bags?

Sign me up!

What is The Chronicle's mailing address and phone number?

San Francisco Chronicle
901 Mission St.
San Francisco, CA 94103
Local: (415) 777-1111
USA Toll Free: (866) 732-4766
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Is all Chronicle material on SF Gate?

  • All Chronicle staff written material is on SF Gate, except for a few minor exceptions.
  • Syndicated material, such as that from Creators Syndicate and Tribune Media Services, is not on SF Gate.
  • Certain freelance material is not available on SF Gate.
  • Sunday inserts, such as Parade Magazine and USA Today magazine, are not on SF Gate.
  • Associated Press stories are on SF Gate, but are not archived.
  • SF Gate also contains original material not found in the paper.
  • How do I search the archives?
  • Chronicle archives from 1995-present are available via the SF Gate Seach Page.
  • Back Issues of the Chronicle newspaper are available for 90 days.
  • For archives prior to 1995, please contact a library.
  • How do I locate an ad I saw in the Chronicle?
  • Classifieds: A six day classified archive can be found in the SF Gate Classifieds Archive.
  • Display Ads: Many Chronicle display ads can be found on SF Gate Personal Shopper.
  • What if I have a news tip?
    Send a brief, typed release directly to the editor of the section in which your story or event should appear as far in advance as possible. Please use the above mailing address. Include a name and phone number to call if we need more information. Urgent news should be called in directly to our City Desk at (415) 777-7100. Only "breaking" stories will be taken over the phone.
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    What if I have comments?

    If you would like to submit an opinion piece for publication, please see our page on Chronicle Submissions.

    If you have comments on The Chronicle's coverage, standards or accuracy, please call Dick Rogers, the readers' representative, at (415) 777-7870. Written comments can be e-mailed to readerrep@sfchronicle.com, faxed to (415) 442-1847, or addressed to Readers' Representative, c/o San Francisco Chronicle, 901 Mission St., San Francisco, CA 94103. For information on delivery, billing or how to become a subscriber, call (800) 281-2476.

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    How do I send a letter to the editor?

    Please read the Chronicle submission guidelines located here.
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    How do I submit calendar listings to the Datebook and SF Gate?

    Please read the Datebook calendar listings submission guidelines located here.
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    How do I obtain permission to reprint an article?

    To obtain permission to reprint a Chronicle staff-written story, please contact the Copyright Clearance Center via the Internet. The address of their web site is www.copyright.com.

    Most public libraries provide access to the Internet, if you do not have access at your home, school or office. After registering on the web, you will be able to access the Republication Licensing Service.

    If you would like more information about the service, click on "services" and then "Republication Licensing Service" and then "user benefits." Also, you can get answers to frequently asked questions if you click on "help" and then "Republication Licensing Service."

    If you have trouble using the service, please call Copyright Clearance Center at (978) 750-8400.

  • For Chronicle photo reprints and permissions for personal use: 415-777-7850
  • For Chronicle photo reprints and permissions for commercial use: 415-777-8428
  • For Chronicle graphics reprints and permissions contact: 415-777-6003
  • For any other questions on Article Reprint Permissions call (415) 777-6225
  • For use of the Chronicle logo, its content or related images for television or motion pictures: Public Relations 415-777-6174

    You may link to staff written articles on our web site at www.sfgate.com without permission and at no charge to you.

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    Where can I get back issues?

    There are two ways to get back issues:

    At the counter:
    Address: 100 Fifth Street, San Francisco (corner of Mission)
    Hours: Monday - Friday, 8:30am-4:30pm

  • ONLY THE PAST THIRTY DAYS ARE AVAILABLE AT THE COUNTER.
  • Cash payment is preferred.
  • Daily Chronicle cost is $.50 each.
  • Sunday Chronicle costs $1.50 each.
  • Sunday Magazine can be purchased separately for $1.00.
  • We accept checks for bulk orders only.
  • We cannot accept credit card payment for back issues.
  • For papers older than 30 days, or for help in searching for specific articles, please try the public library, or the SF Gate online archives, located here.
  • Papers are sold in their entirety.
  • Due to space limitations, we carry ONLY THE SAN FRANCISCO EDITIONS of the Chronicle. Sorry, we are unable to provide back issues of the Peninsula, East Bay or other editions of our papers.
  • We cannot provide tearsheets or handle tearsheet requests at the counter.
  • The counter handles in-person sales of back issues only.
  • We are limited in space and cannot accommodate large orders (e.g., more than 5 copies of a specific issue of the paper).

    By mail:
    Back issues for the past 90 days are available by mail.
    Address:
    San Francisco Chronicle
    Attn: Back Copies
    P.O. Box 7228
    San Francisco CA 94120

  • Checks should be made payable to the San Francisco Chronicle.
  • Daily Chronicle cost is $2.00 each.
  • Sunday Chronicle costs $4.00 each.
  • The Chronicle Magazine can be purchased separately for $2.00 each.
  • Include a note listing the number of issues for each date desired.
  • Fedex requests: Call 415-777-6833 and leave your name and number. Someone will contact you.

    Call 415-777-6833 for more info.

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    How can I get a photo I saw in The Chronicle?

    If you see a photo by a Chronicle photographer that you would like to have for personal use, send a letter of request to the Attention of Photo Sales at the address above. Include your name, address, phone number, a photocopy of the picture (noting the date and page of publication) and a check made out to The San Francisco Chronicle. 8-1/2x11 prints are $45 for black-and-white or color. This service usually takes four weeks. For commercial use or permission to use a photo, please call (415) 777-8428.

    There are also selected photos available to purchase on SF Gate. Please click here for more information.

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    How do I submit a paid death notice?

    A death notice is a paid listing, often provided for you by the attending mortuary. If the mortuary does not place the death notice, you can place one yourself via any of the following methods:
    1) Fax your notice to 415-348-3080;
    2) email your notice to forddesk@sfchronicle.com;
    3) Mail your notice to Ford Desk, San Francisco Chronicle, 901 Mission St. San Francisco CA 94103. All notices must be typed.
    WHEN YOU SUBMIT: Please provide: Your name, address, phone number & the name and city of the funeral home or cremation society. This is for verification purposes only. (Omission of any of this information will delay publication).
    DEADLINES FOR PUBLICATION: 3:00pm the day before
    RATES: $6.70 per line (one day) $5.69 per line per day (two consecutive days) $4.54 per line per day (three or more consecutive days)
    ALL OF THE ABOVE RATES ARE PER BILLING LINE PER DAY. A billing line is equal to approximately 30 letters, spaces and punctuation. After 12 lines, billing is calculated by total space, known as "Billing Lines". This may or may not coincide with the actual number of printed lines.
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    How do I submit photos for paid death notice?

    The deadline for submitting photos is 3 PM the day before publication of the notice. (Photo and copy are required at this time). These notices are billed at $6.44 per line for a one time placement. The photo alone will be a minimum of 28 lines. The cost of the text will be additional. (Text must be included). Please include your name, address and phone number for billing and the name of the mortuary or cremation service handling arrangements for verification. (Omission of any of the above information will delay publication.) When choosing a photo we suggest a sharp, good quality photo with no shadows on the face. Please don't crop the photo as we will do that. If more than one person is in the photo please indicate which one is the deceased. Photos may be emailed by scanning the photo at a minimum of 300dpi and sent as a tif or jpg to forddesk@sfchronicle.com. These can also be mailed or delivered to: Ford Desk c/o Classified Counter, 100 5th St. (5th & Mission Sts.), San Francisco CA 94103. Photos cannot be received on weekends or holidays.

    For further information. call the Ford Desk at (415) 615-3554. However, notices cannot be phoned in to the Ford Desk. The Ford Desk does not handle Editorial Obituaries (see below).

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    How to submit a request for a news obituary?

    The Chronicle welcomes timely news obituary information and photos from family, friends, and funeral homes. These obituaries which run free of charge, are written by our staff with information gathered from relatives and our own research. Because of space limitations, obituaries with the broadest community interest are most likely to be selected for publication.

    To contact obituary writers or for more information:

  • Phone: 415-777-7420
  • Fax: 415-536-4287
  • E-mail: obits@sfchronicle.com
    To deliver photos:
  • E-mail to: obits@sfchronicle.com
  • Drop off: front desk, 901 Mission St., San Francisco (9:30 a.m - 5 p.m.)
  • Weekend drop off: front desk, 100 Fifth St., San Francisco (9:30 a.m - 5 p.m.)
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    Are there any special programs for teachers?

    The Chronicle's Newspaper-in-Education program is a great way for teachers to put extra learning power into the classroom at a very low cost. Participating NIE teachers are offered choices of curriculum guides that provide stimulating, fun and educational projects using the newspaper. For more information, please call the Chronicle Newspaper-in-Education department at (415) 777-6828.
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    How do I place an ad?

    If you're selling a house, a car, or other merchandise or services, a Classified ad can get your message to Northern California's largest newspaper audience. Just call The Chronicle at (415) 777-7777 to place an ad — and be sure to ask about SuperSaver rates.
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    What are the Circulation figures?

    Please check this page for the latest circulation information.
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    Does the Chronicle contain recycled paper?

    Yes. While there is no Federal Law requiring the use of recycled newsprint, California state law mandates that 50% of the newsprint used must contain at least 40% recycled fiber content. For 2003, we are projected to (again) meet the 50% goal. 2001 was the last year in the gradual increase of state mandated recycled content. The state requirements for previous years were:

    - 30% in 1994
    - 35% in 1996
    - 40% in 1998
    - 45% in 2000
    - 50% in 2001
    - 50% in 2002

    The San Francisco Chronicle is produced using the flexographic printing process. The "flexographic" process, unlike the "offset" process used by the majority of other papers (USA Today, NY Times, LA Times, etc.) is known for it's inherent environmental benefits. These benefits include (a) the use of water based inks (eliminating the need for petroleum-based cleaners and extenders, eliminating ink rub-off and set-off, reduced show through, etc.) and (b) the ability to use lighter basis-weight (thinner) newsprint. Offset uses 30lb and 32lb newsprint, while flexo uses 27.7lb newsprint.

    Our newsprint comes from the Pacific Northwest and Canada, and it is produced from wood chips and other by-products of the lumber/timber industries. Trees are not cut-down specifically for newsprint.

    As stated earlier, our ink is water-based and is environmentally friendly. The pigments used to color the inks are free of heavy metals and toxic products. We are completely safe to use as compost.

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    What can I do with the Chronicle plastic delivery bags?

    At this time, the Chronicle does not collect used newspaper bags.

    If you have any suggestions for how to reuse the bags or places that recycle them, please write to support@sfgate.com Some readers tell us that they reuse the bags in the following ways:

  • doggie pickup
  • collecting and disposing of snails and slugs from their yard
  • taking home food scraps from their work place for their compost and/or worm bins

    The poly news bags used by The San Francisco Chronicle are designed to protect the newspaper, assuring that it arrives to customers dry and protected from the elements. The plastic used has to be able to draw down to the thin gauge films used in news bags, and withstand certain abrasion and impact stresses due to the newspaper being thrown from moving cars and skidding along a driveway.

    The Chronicle bags are classified with the recycling code (4) LDPE (Low Density Polyethylene). Used in many film applications, this plastics family includes the LDPE's (Linear Low Density Polyethylene) that are used to produce the poly news bags, garbage bags and ice cream container lids.

    LDPE's (4) provide the best combination of the toughness, abrasion resistance, elasticity, and excellent seal strength needed for news bags. Unfortunately, many Bay Area recycling programs will not accept (4) LDPE materials. The more commonly recyclable bags are (2) HDPE. These can be tough, but have a tendency to straight-line tear (once a hole starts, it tends to increase rapidly in size), and are limited in the amount of weight they will hold for a high-impact use like news bags. HDPE can also tend to be weak at the seal. The LDPE's (4) are the industry standard for the newspaper poly bags.

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    Sign me up!

    Discover for yourself why The Chronicle is Northern California's largest newspaper. It can all be yours — every day — if you call 1-800-CHRONICLE, or fill out our e-mail form: Subscribe on-line.
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    SF Gate: San Francisco Chronicle: FAQ