Jason Fortuny
Graphic Artist + Network Administrator

Jason Is Here To Help

Testimonials

Graphic Design

Network Admin

Customer Service

Complete Resume
Complete Resume
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Jason Fortuny      Kirkland, WA. RFJason@RFJason.com 425-443-1573

Summary Over ten years experience in graphic design, network administration, and customer service.
It's like getting three employees for the price of one.

Tech Skills Software: Windows NT/2000 Server (IIS, SQL, Exchange, DNS, ISA, Terminal), Windows 95/98/2000 Pro/XP Pro, Office 2000/XP, Adobe and Quark products for graphic design, Siebel CRM w/telephony, Goldmine, and Cobra EAS.
Hardware: Servers, PCs and laptops, IDE and SCSI drives and hot-swap arrays, DDS / DAT tape backup, Cisco routers, T-1 lines, Ethernet, hubs, switches, and 802.11a/b/g wireless.
Technology: HTML 4, CSS, JavaScript, ASP 3, PHP 4
I can learn new technology in a matter of hours instead of weeks like other technical people.


Experience

Note: RSM and CI are owned and operated by the same president.

2001 - 2002 Level 1 Customer Service, ProBusiness in Bothell, WA.
Went on sabbatical from RSM for six months to enrich customer service experience. At ProBusiness, responsible for identifying customer issues, providing answers, ensuring issue resolution, and logging call details.
Received eight times the average number of customer compliments as any other employee.
2000 - 2003
Lead Graphic Designer / Network Administrator / Technical Support, Rubber Stamp Management, Inc. in Browns Point, WA.
Produced and maintained all websites, web banner ads, short-run advertising material, and company logos. Built and maintained all company servers. Single point of contact for technical issues. Developed cost-reduced method for letterhead and business card printing.
Maintained 99% uptime for all servers.

1997 - 1999
Assistant Graphic Designer/ Assistant Network Administrator / Level 3 Technical Support, Corporate Intelligence in Browns Point, WA.
Produced all websites, web banner ads, and advertising material. Maintained all company servers. Responsible for all technical support contact. Responsible for day-to-day operations, network security, backup, and disaster prevention. Responsible for all aspects of website service. Reduced service outages by 80%.
Established a graphic design edge over all competitors that made us "the company to beat."

1995 - 1997
Graphic Artist / Office Help Desk / Retail Sales & Service, Northwest Tech, Inc. in Gig Harbor, WA.
Developed monthly print newsletter, new company logo, letterhead and business cards, and all short-run advertising material. "Go to" person for all in-house computer problems. Responsible for handling retail sales & service needs, and cash transactions. Responsible for in-house PC maintenance, tape backup, and website service.
Advertising material established retail division as regional leader in sales & service.

1993 - 1995 Assistant Graphic Artist, Key Peninsula News in Vaughn, WA.
Assisted in development of black & white print ads, and newspaper layout. Gained experience in traditional printing techniques, workflow, and typography.


Jason Fortuny offers network administration service to the Seattle/Tacoma area and graphic design service globally. RFJason™ is copyright 2005. All rights reserved.