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Public Help Forums

There are 3 public Flickr forums open for everyone to participate in.

Anyone is welcome to contribute their ideas or questions, and each forum is patrolled regularly by Flickr Staff. spacer image

There are a few things you can do and places you can go to get help. Here are some starting points.

  1. Take a quick tour of Flickr
  2. Browse our handy "How to get the most out of Flickr" guide
  3. Check out lifehacker.com's Tips for Flickr Beginners (offsite)
  4. Have a look at the Flickr Forums
  5. Read the Frequently Asked Questions (FAQ) below
  6. Review the Sitemap
  7. Get in touch with us by email.

FAQ

  1. What is Flickr?
  2. Will Flickr always be free?
  3. Can I pay to keep more of my photos on Flickr?
  4. How can I purchase a gift account?

  5. Photos
  6. How do I upload my photos?
  7. What's this Photostream thingy?
  8. Is there a limit on the number of photos I can have?
  9. What are the size limits and file types on photos?
  10. Why don't my photos show up on the Everyone's Photos page?
  11. How do I make an album of my favorite photos?
  12. Can I send a photo to Flickr from my cameraphone?
  13. Can I access my Flickr photos via my cameraphone's web browser?
  14. I noticed that the photos I upload are resized. Can I access my original images?
  15. How do I share my photos with people?
  16. I don't want anyone to download my original photos. How do I stop that?
  17. Can I make a badge for my website?
  18. What's the Daily Zeitgeist?
  19. Where can I see other people's photos?
  20. How do I download a photo?
  21. How can I tell when people leave comments?
  22. Can anybody comment on my photos?
  23. How do I get the URL of a photo?
  24. Can I delete photos from my photostream?
  25. What is Organizr and how do I use it?
  26. How do I view a slideshow?
  27. How can I copyright my photos?
  28. I don't want my images to be downloaded, and have set it up that way. How come they're still downloadable?

  29. Blogging
  30. How do I post photos to my blog?
  31. How do I start my moblog?

  32. Free Account Limits
  33. How many photos can I upload for free?
  34. I have a Free Account. Some of my photos aren't showing up. Why?
  35. I have a free trial Pro Account. What happens when the trial elapses?
  36. Are my photos ever deleted?

  37. Public/Private
  38. What if I don't want everyone to see my photos?
  39. Can anyone leave a comment?
  40. So now I've uploaded some of my photos, and made them public. Where do they show up?
  41. Can I make a public photo private again?

  42. Tags
  43. What are tags?
  44. Why don't all the photos with a certain tag show up?

  45. Favorites
  46. What are favorites?
  47. How do I mark a photo as one of my favorites?
  48. Can I mark my own photos as my favorites?
  49. Can other people see my favorites?
  50. How do I delete a photo from my favorites?

  51. Contacts
  52. Why do I need contacts?
  53. What are the different types of contacts I can make?
  54. Is there a limit on the number of contacts I can have?
  55. How do invite my friends into Flickr?
  56. Can everyone see my age or my real name or my email address and IM names if I enter them in my profile?
  57. How do I remove a contact?

  58. Chat
  59. How do I find people to talk to?
  60. How do I send an instant message (IM)?
  61. How do I make those green actions appear in chat?

  62. Groups
  63. What is the difference between a group and a channel?
  64. What is the difference between public and private groups?
  65. How do I make a public group private? And vice-versa?
  66. How are groups administered?
  67. How do I deal with trolls?
  68. How do I share a photo with a group I belong to?
  69. How do I place an image into a post or comment?
  70. Who can see photos in a group pool?
  71. How do I leave a group?
  72. How do I delete a group?

  73. Your Profile
  74. Do I have to create a profile?
  75. What is that pixelated grey and black smiley face in a box?
  76. Can I change my screen name?
  77. Someone's written a testimonial about me. What if I don't want to publish it?
  78. Can I point my friends towards a page that's mine in Flickr?

  79. Your Account
  80. I've forgotten my password!!
  81. How do I change my password?
  82. I have two email addresses, and I want my friends to be able to find me in here using either one. Do I have to create two accounts?
  83. I don't want people to see my real name. How do I fix that?
  84. Do I have to get an email from Flickr for every little thing?
  85. Can I make all the photos I upload to Flickr be 'private' without having to set it for each one?
  86. All my friends have 'friendly' Flickr URLs while all I have is a string of numbers. How do I get a friendly URL?
  87. What is the email address I use to send my photos to Flickr?
  88. How do I delete my account?
  89. I've deleted my account, but didn't really want to! What do I do?

  90. On the Flickr website
  91. I have a great idea for a feature! How can I suggest it?
  92. What considerations have been given to copyright?
  93. Can I have HTML in my posts on the Flickr website?
  94. What are the system requirements?
  95. Flickr tells me I need to enable cookies to use the site, but they are already enabled...what should I do?
  96. I'm an AOL user having trouble viewing photos. What's going on?
  97. I'm having all sorts of trouble logging in. Help!
  98. Need to talk to someone?

General Flickr Questions

Top1. What is Flickr?

Flickr is the best way to store, sort, search and share your photos online. There is a huge mass of photos in the world, and Flickr provides a way to organize yours, and for you and your friends and family to tell your stories about them.

The best way to learn about it is to upload some photos, explore the site, join some groups and make some friends. There is more information about Flickr and who is responsible on our About Page.

Top2. Will Flickr always be free?

Yes, there will always be a free version of Flickr. It will be limited in certain ways and you get more with your paid subscription, but it's still fun!

We are currently offering an introductory Pro Account special -- Buy yourself (or a friend) an annual Pro Account for US$41.77 and save yourself around 30% from the anticipated annual price of $59.95. That's less than $3.50 a month!

To find out more, visit the upgrade page.

Top3. Can I pay to keep more of my photos on Flickr?

Absolutely! And you can take advantage of our special beta offer, and upgrade to a Pro Account for just US$41.77 a year. Here's what you'll get with a Pro Account:

  • 1 GB monthly upload limit
  • Unlimited storage
  • Unlimited bandwidth
  • Unlimited photosets
  • Permanent archiving of high-resolution original images
  • Ad-free browsing and sharing (**coming soon)

Compare that to what you get with a Free Account:

  • 10 MB monthly upload limit
  • 3 photosets
  • Photostream views limited to the 100 most recent images
  • Storage of smaller (resized) images
For more information, visit our upgrade page.
Top4. How can I purchase a gift account?

There are two ways you can buy a gift account. The first way is to go to the Buy a Pro Account page and click the link "buy a gift subscription for a friend". You can either choose a contact from the drop-down menu or enter a screen name of the person you'd like to buy a gift account for.

The other way to buy a gift account is to select one of your contacts, friends or family members from "Your contacts". Look for the hyperlinked text in the upper right-hand corner -- "Sponsor (user) with a gift Flickr Pro Account". This takes you to a page where you can purchase a gift account for that special someone.

Photos

Top5. How do I upload my photos?

We provide a range of uploading tools to help you get your photos into Flickr, for both Windows and Mac users.

You can send your photos into Flickr via email as well. Everyone is provided with their own 'magic' email addresses: 1) to upload your photos to your Flickr photostream, and 2) to upload your photos to your Flickr photostream AND to post the photo to your blog automatically. Configure your Upload-Via-Email settings here.

You can also use a web form to upload up to six photos at a time from the upload page, if you'd rather not install any of our tools.

Top6. What's this Photostream thingy?

Your photostream is a history of everything you have ever uploaded in Flickr. Depending on their relationship to you, everyone enjoys a different view of your photostream. This is because you can decide whether or not to show your photos to everyone who visits your stream, or single out particular photos that you only want your family or friends to see.

By the way, if you have a free account, your photostream will only display the last 100 photos you have uploaded, 10 per page. If you have a Pro Account, everything is displayed.

Top7. Is there a limit on the number of photos I can have?

No. There is only a limit to how many will display at any one time (the most recent 100 photos in your photostream), and this is only a limit if you have a Free Account.

If you have Free Account, your upload bandwidth is limited to 10 MB per month. You can see how much bandwidth you've used by going to the upload page.

If you upgrade to a Pro Account, all the photos you add to Flickr will be permanently available for your friends and family to see.

Top8. What are the size limits and file types on photos?

Flickr officially supports JPEGs, non-animated GIFs and PNGs. Each photo you upload must be less than 5 MB in size. If you upload more than one image at a time, each photo must be less than 5 MB.

Each photo is compressed and re-sized by Flickr (if necessary), and is available in the following sizes:

  • 75x75 pixels
  • 120 pixels (on the longest side)
  • 240 pixels
  • 500 pixels
  • Large
  • And the original size (if you hold a pro account)

You can access all of these sizes for a photo via a link under the photo title labelled 'View different sizes', from its individual page.

We also store your high-resolution originals for you if you have a Pro Account, which you (and your friends with Pro Accounts) can download again at anytime. All Pro Account holders can access public photos and download the high-resolution (original) size, unless you specify who has access to the downloadable image.

Top9. Why don't my photos show up on the Everyone's Photos page?

When you sign up for Flickr, your new account is marked as 'pending', until Flickr administrators have reviewed it to make sure you aren't posting offensive images, or junk downloaded from the web. When your account is 'pending' your photos won't show up in public photo lists, like Everyone's Photos, or pages that show all photos tagged with a certain tag (e.g.).

Flickr is a website for you to use to share your photos. If the images you're uploading either (i) aren't photos, or (ii) are images you've 'borrowed', stock photos, celebrity photos, stuff that appears to be copyrighted by someone else, screenshots, porn or nudity/partial nudity, it's safe to assume that we will probably have marked you as NIPSA (Not In Public Site Areas); otherwise, your account is in the review queue, and will be attended to shortly.

If you would like to contact us about your account status, feel free.

Top10. How do I make an album of my favorite photos?
It's really easy to collect your favorite shots together using Organizr. (There is more information and some How To videos here.) You can make a set of photos, and sequence them in a certain order if you wish. You can choose one photo in the set to use as the primary photo (this will display around the Flickr site when there's a link to view the set). Each set can have a name and description too. If you have a Free Account, you can have up to three sets. If you upgrade to a Pro Account, you can have many sets as you want.
Top11. Can I send a photo to Flickr from my cameraphone?

Absolutely! You can upload your cameraphone photos to Flickr via your own personal upload-via-email address. You can set this up here.

When you upload photos via email, use the subject line to give your photo a title, and the body of the email to give it a description.

If you want to have your cameraphone pictures show up on an outside weblog, you can do that too. First, set up the weblog (see above). Then register a special upload-by-email address to post to your blog. Once that's done, photos uploaded to the new address will be blogged automatically. When you post this way, the body of the email will be posted as the photo description, and the subject will become the title when you are auto-blogging.

Top12. Can I access my Flickr photos via my cameraphone's web browser?
Yes, you can. Just visit http://flickr.com/mob/ to access your photos, and read recent comments.
Top13. I noticed that the photos I upload are resized. Can I access my original images?

We do resize your photos to more web-friendly dimensions. Each image has a 75x75 pixel thumbnail, a 120 px, a 240 px, a 500 px and a 1024 px version (that's the length of the longest side), as well as your original file.

When you are viewing an individual photo's page, you will see a link under the photo title labelled 'View a larger version' that links to a page where you can view each of these sizes, and download them if you wish.

If you have a free account, no-one (including you) can access your original file.

If you have a pro account, your original files are available for download. There is a global setting in your account where you can specify who you will allow to download originals: Only You, Your Friends and/or Family, Your Contacts, Any Flickr User (Recommended), or Anyone.

Also, if you have attached any sort of Creative Commons license to your photo, this assumes that you're OK with sharing the photo, and therefore, makes the original available to anyone who wants it.

Top14. How do I share my photos with people?

There are several ways...

People who pop by to visit Flickr will be able to see your public photos. Here are some other ways to share:

Top15. I don't want anyone to download my original photos. How do I stop that?

You can set a global preference which controls who can download your original files. Just choose a relationship level that you're comfortable, from "Only Me" to "Anyone". Being global, it affects all your photos, and is combined with your privacy settings.

Here's an example: You publish a photo of an icecream. If you are only sharing that photo with friends, only your friends will see the icecream photo. Let's say you've set your Allow Downloads to "Anyone". This doesn't mean that anyone will be able to download your icecream photo, because only your friends can access it.

If you have applied a Creative Commons license to your photos, this automatically assumes that you are okay with others downloading your photos. Remove the Creative Commons license from here if you do not want others to download your photos.

Top16. Can I make a badge for my website?

Yes! Flickr supplies a few pages which can help you generate a dynamic badge that you can add to your website (external to Flickr).

You simply choose the display options you wish to use: how many photos, which ones, what size, and whether to display your screen name and buddy icon or not. Then you select whether you'd like to use a styled version of the badge (in a column, with a colored background), or just grab an unstyled version that you can make pretty yourself.

Note: If you choose the unstyled option, you should know that we hold all the photos in an enclosing DIV with the class 'flickrimg'. The images within it also have IDs assigned to them: flickrimg1, flickrimg2, etc.

Top17. What's the Daily Zeitgeist?

The Daily Zeitgeist is a fun little Flash widget that grabs a selection of recent photos to cycle through and pops new ones in as they are uploaded. You can make it display everyone's photos, or just yours, or yours and your friends' photos.

You just choose which photos you'd like to display, and the page will generate a little piece of code (that calls a JavaScript) for you to copy and paste into your web page, or blog template.

(We did a release of the initial version on July 1, and are looking to improve upon that in the near future.)

Top18. Where can I see other people's photos?

All over the place!

Like:

Top19. How do I download a photo?

Select the photo you'd like to download. Click the 'All Sizes' button along the top of the photo. This takes you to another page where you can select the size of the photo you wish to download.

(Bear in mind, you may not have permission to download the original file.)

Top20. How can I tell when people leave comments?

Any time someone leaves a comment about one of your photos, you will see a little flag on your home page ('You have new comments!'), which points you to a summary page of new comments. If you've clicked through and viewed your new comments, this flag is removed from your home page when you end your session (close your browser).

You can also see a history of all the comments you've made on other people's photos here.

Top21. Can anybody comment on my photos?

Most of the time, yes, unless you say you don't want them to. We recommend that any Flickr user be able to comment on your photos... but you don't have to go that way if you don't want to.

There is a page available in your account area that lets you specify default settings for what you'd like most of the time. You can change this for each individual photo if you wish.

If someone leaves a comment on a photo that you don't like, you can choose to delete it, as well as prevent that individual from commenting on your photos in future.

Top22. How do I get the URL of a photo?

Some websites will ask you to provide a URL to a photo (for example, when you add a photo to your Blogger profile).

To use this method, you need to provide the web address (URL) of the image itself, not the address of the web page where the image is being displayed.

Here's an example of a correct URL for a photo:
» http://www.flickr.com/photos/132375_0ca82ae31e.jpg

Here's an example of a incorrect URL for a photo. (It points to the web page where the image is displayed, not the image file itself. You'll notice there's no .jpg on the end.)
» http://www.flickr.com/photos/eric/132375/

(Click on both of these links so you can see the difference...)

To get the URL of the actual image file, first find the photo you want to use. Then you should see an 'View different sizes' link to the right of the photo, or you can use the 'All sizes' link next to the photo. Select the photo size you want from the available options (square, thumbnail, medium, and large or original if you have permission to access these). If you're looking at one of your own photos, you will see two text fields underneath the photo. The first one contains the URL to the image itself, and the second one contains a snippet of HTML that will produce the photo on your website, with a link back to the photo page here on Flickr. Simply copy and paste the one you're after into your website. Note: The URL should end in .jpg. If it doesn't, you probably aren't viewing the image on its own.

If you're trying to get the URL of an image that you don't own, you may not be able to access the Different Sizes page (because the owner isn't allowing downloads of their photo).

Note: Our Terms of Use dictate that whenever you place an image you're storing on Flickr on an external website, you also need to include a link back to Flickr.

Top23. Can I delete photos from my photostream?

Yes. You can delete photos. Bear in mind that if you have blogged a public photo which is later deleted, that photo will appear as a broken link in your blog.

Top24. What is Organizr and how do I use it?

Organizr is a great way of managing all of your photos. Within Organizr you can browse through your photos, search for photos using titles, descriptions or tags, create a photoset, insert photos into your groups and more.

Browsing photos
Select the Browse tab on the Organizr home page. Click 'Load all your photos'. This displays all photos you have entered into Flickr. Note the timeline on the bottom of the page. You can browse photos from whatever time period you specify -- simply by dragging the white bars to the left or right. You’ll see the dates and number of photos change at the top of the folder.

Searching photos
Now select the Search tab. You have a couple of options here. One is to enter the word or phrase yourself and click 'Search'. All words that you enter in the text box will bring up photos using those tags. Note that using quotes around a phrase does not limit the search to the phrase only. Another option is to select the tags by clicking the boxes next to your tags. If you don’t see all of your tags there, click the link from 'load all your tags'. You can search using all or any of the tags you’ve selected. Just click the Search button to bring up your photo(s).

Creating a photoset
Click 'Create a new set' on the bottom right of the page. Add a title, a description and then drag a photo onto the white square. Drag other photos into the grey area on the right until you’re happy with your set. Click Save and you’ve built a set!

Inserting photos into groups
And inserting photos into your groups is easily accomplished by selecting the 'Your groups' tab. Then just drag and drop a photo into whatever group you choose. In the near future we plan on adding a feature that will allow you to insert entire photo sets into your groups.

Top25. How do I view a slideshow?
You can view a slideshow from Organizr or your photo page. To view your own sets just go to your photo page, and on the left should be the sets you’ve created in Organizr. Click on the set and your entire set will show up as thumbnails. If you’ve been sent a link to a slideshow, click the link to bring up the photo set. Click 'View as slideshow' or 'New window'.

Try mousing over the top or bottom of the frame. The top bar allows you to pause or play your slideshow, go forward or backward, or change the length of time each slide is played. The bottom bar allows you to select a specific photo you’d like to focus on and pause the slideshow automatically.

And here’s a really cool feature: you can 'create' a slideshow of public photos by going to the Tags page and selecting one of the 150 most popular tags. Or you can enter a tag that isn’t one of the most popular by going to 'Search for a different tag'. Whatever text you enter will bring up all public photos that are tagged with that text. For example, if you enter 'flapface', you’ll see all photos tagged that way. Just copy the URL and send a link to your newly created slideshow to anyone.

Top26. How can I copyright my photos?

In most parts of the world including the US, Canda, EU countries and Japan, you don't have to do anything to copyright your photos. That right is granted automatically as soon as you take the photo.

However, Creative Commons is a non-profit that offers an alternative to full copyright. There are six default licenses to choose from. You should choose the one that best suits your needs.

It is important to remember that you can only copyright images that you own. This means you can't copyright images that you've taken from somewhere else! Additionally, just because an image does not have a Creative Commons license attached to it doesn't mean that it is public domain.

You can select a default license for your photos from here.

Top27. I don't want my images to be downloaded, and have set it up that way. How come they're still downloadable?

If you've applied a Creative Commons license to your images, then by default your images are automatically downloadable. If you do not want your images to be downloadable, do not apply a Creative Commons license to all or some of your images.

Blogging

Top28. How do I post photos to my blog?

First you'll have to configure an external blog, (do that here). Alternatively, you can find the blog set up by going to 'Your account' and selecting 'Your blogs', which takes you to the same place. You'll be guided through the set-up process and at the end you can try a test post to make sure everything works.

Once that's done, you can blog any public photo you see on Flickr. When you're looking at a single photo, for example, http://www.flickr.com/photo.gne?id=23754, you'll notice the "Blog This" button next to it.

If you don't see a "Blog This" button, you probably either need to make the photo public (to do that, click the word "private" that appears under the photo on your photos page and to the right of the photo on that photo's individual page), or you need to install Flash. You can check your Flash version here (make sure you have version 6 of higher). If you need to install Flash, it is a free download available from Macromedia.

Click the 'Blog This' button for the photo you want to post. Assuming you've set up your blog, you will be able to post straight away by adding a Title and Body for the post. There's a link to your blog as well so you can check that the entry looks OK.

We currently support the following blogs:
Blogger
Typepad
Movable Type
LiveJournal
Manila
Atom Enabled Blogs
Blogger API Enabled Blogs
Meta Weblog API Enabled Blogs

You can set up as many blogs as you like.

You can also create your own Flickr moblog. When you upload a photo to Flickr via email, and you have at least one blog set up in Flickr, we can post your photo to your blog automatically. Check your settings here.

Top29. How do I start my moblog?

You can send photos straight from your phone to your blog via Flickr. You need to make sure you've set up your blog in Flickr first, and then you need to get yourself a special email address to send your photos to.

Each member of Flickr can get a specific 'Upload2Blog' email address for this - you can set yours up here. Once that's done, photos uploaded to the new address will be blogged automatically, as well as being posted into your Flickr photostream.

When you upload photos via email, use the subject line to give your photo a title, and the body of the email to give it a description. These will be carried over to your blog entry, if you specify this on the set up page above.

You can access the moblog page from here.

Free Account Limits

Top30. How many photos can I upload for free?

When you have a free Flickr account, you can upload 10MB worth of photos each calendar month. This is not a storage limit, but a bandwidth (or throughput) limit. At the end of each calendar month, your bandwidth allowance is reset to zero again.

If you make a mistake when you're uploading (for example uploading the wrong photo) and then delete that photo, it doesn't free up upload space. You are still using some of your bandwidth allowance, so deleting the photo and republishing the correct one still eats into your monthly total. Your upload percentage for the current month can be found on the upload photos page.

You might like to consider either taking photos at a lower resolution to start with, or resizing your photos to a more web-friendly size (like 300KB instead of 5MB), particularly if you know that most of your photos will only be viewed on screen.

Top31. I have a Free Account. Some of my photos aren't showing up. Why?

When you have a Free Account, Flickr limits the number of photos that are displayed for you.

If you have less than 100 photos in your photostream, we will display them all.

If you have more than 100 photos in the system, only the most recent 100 will be displayed.

Your photos are NOT removed from Flickr, only from the list of your photos. If you have blogged a photo and it no longer appears in your list, it will still appear on your blog, and the photo's Flickr page will still work just fine.

If you notice that some of your photos aren't showing up don't panic! You can just upload some fresh ones! Or upgrade to a Pro Account.

Note: We will eventually delete Free Accounts if the user becomes inactive for 90 consecutive days.

Pending Users
Another reason why your photos aren't showing up may be because your account is either marked as pending or bad. See here for more information.

Top32. I have a free trial Pro Account. What happens when the trial elapses?

Imagine you have uploaded 350 photos in a free trial Pro Account frenzy! Your Pro Account expires...now you (and other viewers of your photostream) will only see the most recent 100 photos you published, even though all 350 of those photos will remain on our servers. Your photo sets are treated the same, that is, nothing will be deleted. Free accounts will display up to three photo sets. If you save the URLs of your previously-uploaded (before 100) photos and your extra photosets, you will be able to have access to these by plugging in the URL into your browser.

Top33. Are my photos ever deleted?

If you have a free account, and you don't log in for 45 consecutive days we will begin deleting your photos over 100 (keeping the 100 most recent), but only after a) notifying you, encouraging you to upgrade to a Pro Account, and b) reasonably assuming that you aren't interested in the service anymore, at least interested enough to maintain your account. If you still don't log in after 90 consecutive days, your entire account will be deleted.

While you have a Pro Account, your photos aren't deleted.

Public/Private

Top34. What if I don't want everyone to see my photos?

That's not a problem. Every photo comes with its own privacy settings. You can make a photo available to everyone (That's public, and includes people visiting the site who aren't Flickr members), only make it visible to people who are your friends, just to your family, to both your friends and family, or you can keep an image completely private.

Bear in mind that *you* will always be able to see every image in your own photostream.

You can arrange a default privacy setting for every photo you upload here.

Top35. Can anyone leave a comment?

Most of the time, yes, unless you say you don't want them to. We recommend that any Flickr user be able to comment on your photos... but you don't have to go that way if you don't want to.

There is a page available in your account area which lets you specify default settings for what you'd like most of the time. You can change this for each individual photo if you wish.

Members of the general public who aren't members of Flickr can never comment on your photos.

Top36. So now I've uploaded some of my photos, and made them public. Where do they show up?

All sorts of places!

There is a page which shows you all of the photos uploaded to Flickr:

http://www.flickr.com/photos/

Your photo will also show up for your contacts, in a special list which shows people all photos uploaded by their contacts:

http://www.flickr.com/photos/friends/

Photos on this page will also be governed by your relationships to your contacts, and how you've set privacy on a photo. For example, you upload a photo, and set it to be visible to your family. This means that any contact of yours who you've marked as family will be able to see your photo. Other Flickr members will not.

Top37. Can I make a public photo private again?

Yes. The privacy setting you associate with a photo is completely flexible. You can show or hide any photo anytime you like.

If you make a photo public, other people can put it in their shoebox, the photo can be blogged or you make it part of your personal gallery. So, if you decide to change the level of privacy from public to, say, 'only visible to my family', then be aware that it will be removed from other people's shoeboxes and blog links will break.

Tags

Top38. What are tags?

Tags are like keywords or labels that you can add to a photo to make it easier to find later. You can tag a photo with tags like "catherine yosemite hiking mountain trail" and then later on if you are looking for pictures of Catherine you can just click on that tag and get all photos that have been tagged that way.

You may also have the right to add tags to some of your friends' photos, because the ability to add tags is one of the things which you can allow access to in the privacy settings for your photos.

Here's a list of the 150 most popular tags.

One of our members, Striatic, has posted some great tips on the FlickrCentral discussion board.

Top39. Why don't all the photos with a certain tag show up?

When you sign up for Flickr, your new account is marked as 'pending', until Flickr administrators have reviewed it to make sure you aren't posting offensive images, or junk downloaded from the web. When your account is 'pending' your photos won't show up in public photo lists, like Everyone's Photos, or pages that show all photos tagged with a certain tag (e.g.).

Flickr is a website for you to use to share your photos. If the images you're uploading either (i) aren't photos, or (ii) are images you've 'borrowed', stock photos, celebrity photos, stuff that appears to be copyrighted by someone else, screenshots, porn or nudity/partial nudity, it's safe to assume that we will probably have marked you as NIPSA (Not in Public Site Areas); otherwise, your account is in the review queue, and will be attended to shortly.

If you would like to contact us about your account status, feel free.

Favorites

Top40. What are favorites?

Favorites are photos by other people that you want to bookmark in Flickr, so they are easy to find later. You can add any photo that you can view to your favorites.

There is no limit on the number of favorites you can have.

Top41. How do I mark a photo as one of my favorites?

When you are looking at a photo's individual page, you will see a button on the left hand side of the photo which reads 'Add to favorites'. Just click on that, and hey! Presto!

Top42. Can I mark my own photos as my favorites?

No. Favorites are just a handy way to make note of photos you like that are published by other people. If you want to collect your own favorite photos together, you might like to make yourself a photoset. Just go to the Organizr, create a new set and add your photos to it.

Top43. Can other people see my favorites?

Yes. When another person looks at your favorites, they will only see all the public photos in your collection, and any photos they uploaded, regardless of the privacy.

Top44. How do I delete a photo from my favorites?

Go to 'Your favorites' and select the photo you'd like to remove. Click 'A fave' by the photo and this removes it from your favorites.

Contacts

Top45. Why do I need contacts?

Well, you don't *need* contacts, but they are nice to have! When you upload a photo, you can choose to share it with a set of people you know.

Let's say you took some photos at your cousin's wedding, and you would like to share your photos with your family here in Flickr. So, when you upload the photos, you specify that you'd like to share them with your family. Next time a family member looks at your photostream, they will see all the new wedding photos. People who *aren't* family will not be able to see those photos.

Top46. What are the different types of contacts I can make?

You can mark anyone you meet or invite in Flickr as a contact. You can group your contacts into friends, family, or friends and family.

Top47. Is there a limit on the number of contacts I can have?

Yes. You can have up to 500 contacts.

Top48. How do invite my friends into Flickr?

There are a couple of ways to invite your friends or family to share your photos:

Share your photos
When you are looking at your photostream, you will see a link which reads 'Share your Photos'.

This will take you through the process of a) choosing which photos you'd like to share (Public, Friends or Family), b) telling us the email address and name of the people you'd like to invite (up to four) and c) writing a note to the people you're inviting.

We check to see whether the people you are inviting are members of Flickr or not. If they are, we can mark them as a contact, friend or family for you. If the people you're inviting are new to Flickr, they'll receive an email from you with a link to come into Flickr. We also mark them as your contact so you can find each other easily when your new friend arrives!

When you're reviewing a preview of the invitation, you also have the option of inviting the new people into one of your groups if you wish. This is optional.

Invitation to join a group
If you think a friend of yours would be interested in a Flickr group, you can invite them this way too. Just go to the group, and then follow the 'Invite your Friends' link. The process is really similar to sharing your photos.

Top49. Can everyone see my age or my real name or my email address and IM names if I enter them in my profile?

You can set whatever level of privacy you are comfortable with on using the privacy settings page. The default settings are as follows:

 

Is shown to

Email address Any of your contacts
Instant messaging names Any of your contacts
Real name Anyone
Current city Anyone
Birthday/Age Anyone

The only information we require about you is your email address, and by default this is hidden from people you don't know. Since the other fields aren't required, if you're privacy conscious, just leave these fields blank.

Top50. How do I remove a contact?

From your home page, go to 'Your contacts'. This takes you to another page, where you should see your contacts listed. Select the contact you'd like to remove. Select 'Profile' on the right side of the page. Click the 'Change' link. At the bottom of the text click 'Remove'.

Chat

Top51. How do I find people to talk to?

When you're first starting out, it might seem a little empty. The more contacts you have -- people and groups -- the more action you'll find. You can browse through public groups on the website, or hang out in the group channels without having to join. You can also search for people either by email address, real name, screen name, or particular categories: interests, books & authors, movies, stars & directors, or music and artists.

So, the more information you provide in your profile, the more likely it is that people will hook up with you if they have something in common with you!

In FlickrLive, you'll see a panel on the right of the screen with tabs labelled 'Your groups' and 'Active groups'. You can see where people are chatting and open up any of the group chat channels which are available there. You can also browse available groups from there.

Top52. How do I send an instant message (IM)?

To send an IM to a person, click on their name wherever you see it in a list and select Instant Message.

This will open a new window which you can type text into. You can move these windows around on the screen or minimize them with the minimize button in the top right-hand corner of the IM window.

Once you are talking to one person you can bring other people into the conversation by dragging their name from the "everyone on" pane or your "contacts" pane. The IM window should highlight with a black border and you can drop them in.

Top53. How do I make those green actions appear in chat?

'Socials' are a way of making it appear as if you are doing something instead of saying something — they are the green text messages that appear in the chat and IM windows. You can create a social by typing something like /me reads a newspaper in the text box, and "" will appear in the chat or IM.

You can also use shortcuts, which can be accessed by entering /commands into the text box and all available shortcuts will be displayed.

A repeat of these instructions is available in chat by typing /help. Other players do not see anything when you enter /help or /commands.

You don't have to use the /me command and make them all up yourself though. Here are a few of the built-in social commands:

/apologize
/applaud
/blink
/bounce
/flirt
/frown
/lick
/wave

Some of these socials can be targeted at other players. To do this, you type the other player's name (or, at least enough of the first few letters of their name for the computer to understand who you are referring - in this case "James").

Groups

Top54. What is the difference between a group and a channel?

A group can have one or more (chat) channels, a bit like IRC.

Flickr groups are where people of like minds get together to form a...well, a group. These can be centered around interests (Extreme Knitting, Judy Garland Memorabilia), regions (Vancouver, Deep South) or anything else really. Each has its own home page and discussion board. You can browse all the available public groups here.

A channel is a chat window available inside Flickr. For all the groups you belong to, there will be one or more channels for you to join.

Anyone can join a public group channel in Flickr even if they are not a member -- they are considered a 'guest'. You need to be a member of a private group in order to get into the channel.

Top55. What is the difference between public and private groups?

A public group is listed in the groups page, appears on the profiles of its members, and when a group chat (also called a "channel") is open, anyone can join. Only administrators can kick and ban people from the group.

There are two types of public groups: anyone can join and invitation only. When you create a public group, you can choose to show or hide the group photo pool, and/or discussion topics.

Private groups are not listed anywhere on the Flickr site. You can only join them by invitation.

Top56. How do I make a public group private? And vice-versa?

If you are an administrator, go to your 'Groups' page and select the group you'd like to make private. Select 'Administration' on the right side. Go to 'Privacy' toward the bottom. Click 'Make this group private'.

Once you make a group private you cannot make it public again. If a group starts out as private, you cannot make it public, either.

Top57. How are groups administered?

The creator of a group is automatically made an Admin of that group. That means they have the power to Promote other users to become Admins, to Kick users out of the group and to Ban users permanently. The only way to become the Admin of a group that someone else has started is for the Admin (or one of the Admins, if there are more than one) to promote you. There can be an unlimited number of Admins.

Top58. How do I deal with trolls?

'Trolls' are those obnoxious people who are just in the channel to annoy, harrass and offend people. They should be dealt with promptly to prevent them from scaring away other users and poisoning the community.

If one of the group administrators is online, they should give a warning that the person will be kicked out of the group if s/he continues their behavior. If the troll does not stop they should be kicked out. If their behavior warrants it, they should be banned.

If you are not an administrator and someone is annoying you, click on his/her name and choose 'Ignore'. You will be able to see when they log on or off, but won't see any of the pictures they post, or any of the things they say.

Often trolls will make a new account to log back into groups they have been banned from. If this happens, the best thing to do is start a new conversation by IM'ing one of the group members, and then dragging all the other people into the group, leaving the troll there alone.

Trolls thrive on attention, and often the best way to deal with them is to completely ignore them. They don't know when they are being ignored; all they know is that no one is responding to their attempts to annoy, harrass or offend.

We will be adding features that make it easier to deal with trolls, such as: if X number of people ignore a person they will be automatically kicked from a group, and X number of ignores will get them banned.

Top59. How do I share a photo with a group I belong to?

Easy! If you belong to the group, just add your photo to the group pool (if not, join the group first).

The easiest way is to go to the photo's page, and click on the "Send to Group" button on the left side. Click that, then choose the group you want to send it to, and you're done!

If you have more than one photo you want to add, the best way is to use Organizr. When the Organizr loads, you'll see a 'Your groups' tab on the right-hand panel. Find the photos you want to add, and drag them onto the group! (There's more information and a video of this process here.)

Once a photo is in a group pool, only you and the group adminstrators can remove it.

Top60. How do I place an image into a post or comment?

You can post an image in a forum by getting your photo's URL first. Go to the photo you'd like to post, click the "View different sizes" link and grab (copy) the URL. Then when you get to your group's thread, in your post use the tag "img src="http://...".

To change the size of the image in your post, place an extension on the filename. For example, 111111_1111_s.jpg.

Here are the extensions:
  • Square: _s
  • Thumbnail: _t
  • Small: _m
  • Medium: (none - default)
  • Large: _b
  • Original: _o
Top61. Who can see photos in a group pool?
Adding a photo to a group pool allows any group member to view your photo, and add notes, tags and comments, regardless of its current privacy settings. Your photo will retain the privacy settings you've created for anyone who isn't a member of this group. It will also stay in your photostream, available to everyone else who can view it. You (or a group adminstrator) can remove your photo from the pool at any time.
Top62. How do I leave a group?

Go to your Groups page and select the group you'd like to leave. Note the light grey text on the right-hand side, 'Quit (group name)?' Click this and you'll be taken to a page where you can leave the group.

Top63. How do I delete a group?
If you are the last remaining member in a group, all you have to do is quit the group yourself. (You can't delete a group if there are members in it.)

Your Profile

Top64. Do I have to create a profile?

No, not if you don't want to. You might have noticed that the only information we require from you is your email address. Other than that, nothing is mandatory.

If you do flesh out your profile a little, you'll increase the chance of finding other people who share your interests, if that's what you're into.

By the way, you can find people on Flick here, and search by email, real name, screen name or by interests.

Top65. What is that pixelated grey and black smiley face in a box?

This is called a buddy icon. You can change this icon by going here, and choose an image from your computer, the web or your photostream to use.

Then you can use the buddy icon builder tool to select a square from the image you've chosen which will become your buddy icon. Much nicer than that silly grey square with the black eyes!

Top66. Can I change my screen name?

Yes. You can change your screen name as much as you like. This might be a bit confusing for friends or family who use Flickr too, but go for it!

Top67. Someone's written a testimonial about me. What if I don't want to publish it?

That's totally up to you. When someone writes a testimonial about you, there will be a little flag on your home page that takes you to a page where you can either publish or delete this new testimonial.

You can go back to this page any time, to see a summary of any testimonials you've written for people (both published, and waiting for approval), as well as any testimonials other people have written about you.

Top68. Can I point my friends towards a page that's mine in Flickr?

Yes! You can make your very own Flickr web address. You just need to choose an alias which will represent your Flickr page. Once you've set your alias, this cannot be changed, so think carefully!

Then you will have two addresses which you can share with your friends, that will look a bit like these:

For your photos page: http://www.flickr.com/photos/george/
For your profile: http://www.flickr.com/people/george/

Your Account

Top69. I've forgotten my password!!
That's OK. It happens to the best of us. You can make a new one here. You must be logged out completely to obtain a new password.
Top70. How do I change my password?
If you know your old password, you can change it here. (You can change your password as often as you want.)

If you have forgotten your password, you can follow this link, which will generate an email for you. The email contains a link back to Flickr to a page where you can just enter a brand-new password.

Top71. I have two email addresses, and I want my friends to be able to find me in here using either one. Do I have to create two accounts?

No. You can associate more than one email address with your account here. You do need to confirm that any address which you'd like to add is real, and belongs to you.

Each time you add a new address, you'll need to respond to the confirmation email we send to that address. This just means clicking the link contained in the confirmation request.

You can mark one of your addresses as your Primary Address. This is the address that we will use to send you things from Flickr.

Top72. I don't want people to see my real name. How do I fix that?
Well, for a start, the 'Real name' field on your profile isn't required, so you can simply leave it blank. But, you can also set whatever level of privacy you are comfortable with on using the privacy settings page.

The default settings are as follows:

 

Is shown to

Email address Any of your contacts
Instant messaging names Any of your contacts
Real name Anyone
Current city Anyone
Birthday/Age Anyone
Top73. Do I have to get an email from Flickr for every little thing?

No. You can tell us how much email (if any) you'd like us to send you via the Flickr notification settings page.

Top74. Can I make all the photos I upload to Flickr be 'private' without having to set it for each one?
Absolutely. We provide a page where you can set the overall default privacy level you will generally apply to your photos.

You can alter this setting when you upload your photos if you need to (at a per-photo level).

Top75. All my friends have 'friendly' Flickr URLs while all I have is a string of numbers. How do I get a friendly URL?

You can make your own Flickr alias. BUT!

You only get ONE SHOT at it, so choose carefully!

Top76. What is the email address I use to send my photos to Flickr?

Everyone is allocated an individual email address to use. You can set up the email-to-Flickr address here.

You can also add photos to your own personal moblog on the fly. Each time you add a photo to Flickr, you can set things up so your photo is posted to your blog automatically.

Top77. How do I delete my account?

We're not sure if we should tell you... but... of course you can delete your account at anytime. Here's a link. *sniff*

Top78. I've deleted my account, but didn't really want to! What do I do?
Although we're sorry that you've deleted your account, we're happy that you want to come back to Flickr! Unfortunately, all photos within your deleted account were also removed from the system. Your best bet is to re-register with Flickr, under a different user name, and make sure that you really want to delete your account before you hit the 'Are you sure you want to delete?' button for the third time.

On the Flickr website

Top79. I have a great idea for a feature! How can I suggest it?

The best place to start is probably in the FlickrIdeas forum. Apart from putting your ideas out there for everyone to discuss, Flickr Admins patrol all the forums regularly, so you will be heard!

Top80. What considerations have been given to copyright?

We offer the ability for you to associate a Creative Commons licence with one or all of your photos. You can find out more on this page.

There is also more information on copyright issues in the Flickr Terms of Use.

Top81. Can I have HTML in my posts on the Flickr website?

Because there are pesky people out there who like doing pesky things to whatever they can get their hands on, we've made a few limits to the sort of HTML code you can post in fields like your description, or a person's testimonial. You can't post HTML in Flickr Mail, or the interests, favorite books or favorite movies fields on your profile.

Even so, we encourage you to make your stuff look pretty, so if it's within the guidelines below, go for it!

Here's the list:

'tag' => 'attribute' (allowed)

'a' => 'href', 'target'
'b' => None
'blockquote' => None
'em' => None
'i' => None
'img' => 'src', 'width', 'height', 'alt'
'strong' => None
'u' => None

Top82. What are the system requirements?

Although there are no system requirements to run Flickr, for PCs, Macs or Linux, we recommend any recent version of a Mozilla-based browser, including Firefox and Mozilla. On a Mac you can also use the most recent version of Apple's Safari browser. On a PC, Microsoft Internet Explorer 6 (or greater) will also work well.

To get the most out of Flickr, you'll want to have the latest version of Macromedia's Flash plugin installed.

We do recommend that you use a reasonably powerful computer, and a fast Internet connection, because that will make it more fun.

Note: Flickr does not currently support the Mac IE browser.

Top83. Flickr tells me I need to enable cookies to use the site, but they are already enabled...what should I do?

If you aren't sure whether cookies are enabled or not, you can check using these instructions.

If you have cookies enabled but for some reason still can’t get into Flickr, try using a different browser. For example, if you are using Internet Explorer, try using Firefox. Another thing that may work is to close down your browser session and open a new one. Still can't access the site? Please contact us.

Top84. I'm an AOL user having trouble viewing photos. What's going on?
AOL 9.0 uses the AOL TopSpeed technology to speed up browsing. Under the AOL Keyword: 'Browser Settings', there is a section called 'Web Graphics'. For Flickr to display properly, the 'Never compress graphics' option must be selected, which is not the default option. Close AOL and log on again.
Top85. I'm having all sorts of trouble logging in. Help!

There are a few things that some users have mentioned may affect your ability to login or view Flickr. Try one or more of the following:

  • Close down your browser session and open a new one. Go to Flickr.com right away.
  • Set your cookies to enable ALL cookies
  • Try copying the link from the Flickr email and pasting it into a new browser.
  • If you are using Symantec/Norton Anti-virus, disable auto-protect, log in to Flickr and then re-activate auto-protect. You can surf within the site with the anti-virus on, just not log in.
  • Clear your browser's cache.

If you still can't get in, ask someone at Flickr to help you.

Top86. Need to talk to someone?

You might like to browse through the Flickr forums which may have an answer to your question: FlickrHelp, FlickrIdeas, or FlickrBugs.

Or, if you'd prefer, please let us know what's on your mind using this form and we'll get back to you promptly.

Your Email:


(if you'd like a response)

Your Comment:
 

(You might also like to ask some of the other Flickr members for help. They're generally pretty nice.)


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