Board and chief officers

Chief officers

TfL's Senior Management Team

The Commissioner Bob Kiley (chair)

Prior to his appointment as Commissioner of Transport for London in January 2001, Robert Kiley served as President and Chief Executive Officer of the New York City Partnership. The Partnership, the city's leading business and civic organisation, improves the city's economic climate through advocacy and public-private initiatives in education, job creation, affordable housing, and neighbourhood development. Its membership reflects the impressive breadth of the city's private, non-profit and civic leadership.

From 1991 to 1994 he was President of Fischbach Corporation, a major New York-based construction and engineering company, and in 1994 became its Chairman until assuming his position at the New York City Partnership in 1995.

From 1983 until 1990, he was Chairman and Chief Executive Officer of the Metropolitan Transportation Authority (MTA). At the MTA he was responsible for five transportation agencies serving the New York Metropolitan Region where he directed the rebuilding of New York's public transportation system and restructured its management. He led successful efforts to obtain more than $16 billion from the New York State legislature for capital improvements to the city's subways and buses, commuter railroads, tunnels and bridges in the MTA region.

Robert Kiley has consulted with corporations and public agencies at the Management Analysis Center (now Cap Gemini) then headquartered in Cambridge, Massachusetts. In the 1970s he was Chairman and Chief Executive Officer of the Massachusetts Bay Transportation Authority in Boston and served as Deputy Mayor of the City of Boston.

Early in his career, he was with the CIA, where he served as Manager of Intelligence Operations and then as Executive Assistant to the Director.

Robert Kiley is a Member of the Council on Foreign Relations, Board Member of the Salzburg International Seminar, the American Repertory Theater, MONY Group Inc, the Princeton Review Inc and Edison Schools, Inc. He is also on the Advisory Board of the Harvard University Center for State and Local Government.

A Magna Cum Laude graduate of the University of Notre Dame, Indiana, USA, Robert Kiley and his wife Rona now live in London.

Jay Walder Managing Director of Finance & Planning

Jay Walder joined Transport for London (TfL) as the Managing Director, Finance and Planning in February 2001. He has responsibility for TfL’s £4.6 billion annual budget and the development of London-wide transport strategy, and has been integrally involved in the implementation of the Congestion Charging system, the London Underground PPP and Crossrail.

Prior to joining TfL, he was a Professor at Harvard University’s John F. Kennedy School of Government where his teaching and research interests were in the areas of transportation, infrastructure finance and public-sector budgeting. His publications include numerous articles and case studies on the development and financing of infrastructure, and an annual report on the United States budget (with U.S. Senator Daniel P. Moynihan). He served as a Visiting Professor at the National University of Singapore during the 1999/00 academic year and has consulted with many public agencies.

Before joining the Kennedy School faculty, he was the Executive Director and Chief Financial Officer at the Metropolitan Transportation Authority, where he successfully led efforts to secure $9 billion for the rebuilding of the city’s subway, bus and commuter rail systems.

Peter Hendy Managing Director of Surface Transport

Peter Hendy joined Transport for London in January 2001.
Surface Transport embraces London Buses (and East Thames Buses, the public sector operator), the Public Carriage Office, which regulates taxis and private hire vehicles, Croydon Tramlink, Dial-a-Ride, Victoria Coach Station, passenger services serving TfL piers on the River Thames, and in addition for TfL’s corporate interest in Transport Policing and Enforcement.
In March 2003, Surface Transport was enlarged to include responsibility for Street Management. This includes responsibility for operating and improving conditions for all road users on 580km of London's most important roads - the Transport for London Road Network (TLRN); these account for about 5% of London's roads but carry 33% of its traffic.

Street Management also includes responsibility for road safety, pedestrians, cyclists and the movement of goods in London. Improvements are being made through the introduction of congestion charging, better real time traffic management, and through greater coordination of road and streetworks, enhancing bus priority measures, and development and maintenance of traffic technology.

Prior to joining TfL, Peter was previously Deputy Director – UK Bus for FirstGroup plc. In this role he was responsible for FirstGroup bus operations in London and southern England, bus development and policy issues and light rail, including the operation of Croydon Tramlink.

He joined London Transport as a graduate trainee in 1975, was the personal assistant to the Chairman of LT in 1978, and gained experience in all aspects of bus operations before appointment to senior posts, in personnel in 1980, and in operations from 1983.

He was appointed Managing Director of CentreWest London Buses Ltd on its formation in 1989, which gained the reputation of being the most innovative and successful London bus company. He led the successful buy-out of CentreWest by its management, with staff involvement, in September 1994. CentreWest subsequently acquired Q Drive Buses and became a partner in Tramtrack Croydon Ltd, delivering and operating Croydon Tramlink. FirstGroup Plc purchased CentreWest in March 1997, and he became Divisional Director, London and South East in July 1998. In 1998/9, he was also a FirstGroup Director of New World First Bus and New World First Ferries in Hong Kong.

From 1994 to 2000 he was a Council member of the Confederation of Passenger Transport, and was formerly a member of the Industrial Tribunals.

Peter was appointed to the Commission for Integrated Transport (CFIT) by the Secretary of State for Transport, Alistair Darling for four years. CFIT provides independent advice to Government on future transport policy options, the potential for new technology, and best practice in transport and transport issues.

Ian Brown Managing Director of London Rail

Ian Brown is Managing Director of Transport for London's London Rail Directorate - and Chairman of the Docklands Light Railway.

He is responsible for implementing the Mayor's strategy to provide a full integration of National Rail services with London's transport network and taking forward major rail projects in London, including the East London Line extension

Previously, Ian was Chief Executive of the Docklands Light Railway during a period of major expansion. He was appointed to franchise the operation of DLR and set up and run DLR Ltd as the asset owning company. The job included responsibility for the railway's £1bn public assets; managing the franchise; and planning DLR's future. It also involved overseeing major projects to upgrade the railway's advanced moving block signalling system and the construction of the £200m Lewisham Link - a successful flagship PFI project.

Prior to joining DLR, he had a wide range of experience in the rail industry. He was Managing Director of Railfreight Distribution for eight years where he introduced Channel Tunnel rail freight services and established four international joint venture companies to develop the business.

He was previously a member of the Chairman's Policy Unit at the British Railway's Board. Other BR positions included InterCity Manager, West Coast Main Line, and Chief Passenger Manager at London Midland Region.

Tim O'Toole, Managing Director of London Underground

Prior to Tim’s appointment he was President and Chief Executive of one of the most successful rail networks in the United States, Consolidated Rail Corporation. Having worked at Consolidated Rail Corporation for 18 years, Tim led the company to its safest and most profitable year in 1998 and was part of the negotiating team for its $10bn merger with Norfolk Southern and CSX.

After attaining a post-graduate Law Degree, Tim rose through the senior legal and financial ranks within Consolidated Rail as General Counsel, Treasurer and Chief Financial Officer, before becoming CEO.

Maggie Bellis, Managing Director of Corporate Services

Prior to joining TfL Maggie was Human Resources Director for DHL (UK) Ltd. During her time at DHL Maggie led a major organisational change programme for which her department won the prestigious Human Resources Magazine Excellence Award for Change Management.

Before joining DHL Maggie held a wide range of senior positions within
British Airways, in an airline career that spanned more than 20 years. With roles as diverse as managing the technical departments responsible for flight planning to providing HR services for the airline’s IT department, Maggie gained broad management experience which is invaluable in her role in TfL.

Ben Plowden, Managing Director of Group Communications

Ben Plowden was TfL Director of Borough Partnerships from July 2002 until 1 February 2005, when he was appointed as Managing Director, TfL Communications. Before coming to TfL, he spent ten years working in a variety of senior roles for a number of national campaigning organisations, including Age Concern England and the Council for the Protection of Rural England. In 1997, Ben became the first Director of the Pedestrians Association, which he successfully re-launched in 2001 as Living Streets, the campaign for safe, high quality and accessible public spaces.

Fiona Smith, General Counsel

Fiona Smith joined Transport for London in October 2003. She is
General Counsel with responsibility for Legal, Secretariat, Internal Audit and for Group Health Safety and Environment.

A lawyer by background she has worked in an in-house role for 18 years, the last 15 of which have been within the electricity industry working for National Grid, renamed National Grid Transco following its merger with Lattice in 2002.

During that time she was involved in the privatisation of the electricity industry and the creation of National Grid. She played an active role in the development of National Grid and in the early 1990s was part of the core team in National Grid dealing with the huge increase in private generation entering the UK electricity industry. She was appointed Head of Legal in 1992 and Company Secretary & General Counsel in 1996. She saw through the Listing of National Grid on the London Stock Exchange and then in 2000 on the New York Stock Exchange. She played an active role in the acquisition by National Grid of three utilities in New England, USA leading the team which got the approvals to allow the first foreign takeover of an electricity company in the US. In 2000 and 2001 she was responsible for the team that managed the regulatory review between National Grid and Ofgem, the process by which Ofgem specifies the income National Grid is allowed to earn in its transmission business within England and Wales over a four year period.

She is a member of The Law Societies of both Scotland and England & Wales.