TN 41 (11-04)

RM 00203.735 Requesting Online (Primary) Verification By SAVE

The SAVE ASVI database provides online certain DHS data online for aliens with A numbers. ASVI also provides online access to certain data for non-immigrants (aliens admitted temporarily to the U.S. (and issued Form I-94 which shows an admission number).

Query SAVE online by completing the SAVE screen for verification of immigration status online when:

• The immigration document submitted appears to be authentic based on the visual examination (examination under both natural and black light to see if the document’s characteristics and security features conform to the guidelines in the Administrative Confidential Memorandum (ACM)); and

• The immigration document shows either an alien registration number (A number) or admission/departure number.

Follow the steps in RM 00203.735 A. to query SAVE online for verification of an immigration document, immigration status, or employment authorization.

The information in this section is organized as follows:

A. PROCEDURE—COMPLETING THE ONLINE SAVE SCREEN

Access ASVI through the SSA Master File Query Menu (MFQM), then follow these steps:

SAVE is available for online queries 23 hours a day, Monday through Friday. It is not available between 12:00 a.m. and 1:00 a.m., Eastern Standard Time.

B. PROCEDURE—INTERPRETING THE ONLINE SAVE QUERY RESPONSE DATA

The response to an online SAVE query propagates certain information in the DHS database for the alien registration number or admission number entered for the query to the SSA SAVE screen (e.g., name, date of birth, country of birth, date of entry, a code indicating immigration status, date admitted to).

Compare the online SAVE query response information with the information on the immigration document(s) submitted.

CAUTION: Do not refuse to accept an SSN card application, stop processing an application for an SSN card, deny a benefit, or terminate benefit entitlement based only on the online SAVE response. (See RM 00203.735 E.)

1. SAVE Query Response Data (Other Than Name) Differs From Information on Immigration Document

If there is a discrepancy between any of the information (e.g., date of birth, immigration status) on the SAVE query response and the immigration document submitted, the document submitted may not be authentic, even though the SAVE query response indicates that the immigration documents were issued to an alien with that A number or admission number.

In general, when the information on the SAVE query response does not exactly match the information on the immigration document submitted, request DHS to manually verify the immigration document and the person’s immigration status. Follow RM 00203.740 to verify the document by completing and sending a G-845, Document Verification Request to DHS.

Follow the verification procedures in RM 00203.460 if the applicant is a refugee, or asylee.

Follow the procedures in RM 00203.488 if the applicant is an F-1, J-1, or M-1 non-immigrant.

2. SAVE Query Response Name Data Differs From Information on Immigration Document

Follow instructions in RM 00203.735 E.1. when the name on the query response does not exactly agree with the name on the immigration document presented.

C. PROCEDURE – EXPLANATION OF FIELDS ON ONLINE SAVE QUERY RESPONSE

See MSOM 207-U for a facsimile of the SAVE query response display.

1. Alien Number or Admission Number

The information on this line is either the alien registration number (A number) or admission number (admission/departure number on the Form I-94) you input to query SAVE. See RM 00203.730 C. for definitions of alien registration number (A number) and admission number.

2. Name

The alien’s first and last name, as it is shown on the DHS electronic record, are shown on two lines on the SAVE query response. The “Last Name” line shows all parts of the person’s last name (some people have surnames/family names/last names with multiple parts).

The “First Name” line shows all parts of the person’s first name (some people have first names with multiple parts).

Although the DHS electronic immigration record may have a middle name or middle initial for the alien, the middle name (or middle initial), even when part of the electronic DHS record, is not displayed in the name field on the SSA SAVE query response.

If the person has only a single name, that single name is shown in the last name field and “FNU” is shown in the first name field. DO NOT enter “FNU” as the first name when entering data in MES. Follow the instructions in RM 00202.105 A.3. for situations where the applicant has a single name.

NOTE: In some cases, the SAVE record will show the first and middle names in the first name field. Generally, this occurs when the non-immigrant completed Form I-94 and wrote both his/her first and middle names in the “First (Given) Name” field of that form. In these cases, the first name on the DHS electronic record appears either as a first name with multiple parts or as a single part first name (first and middle name entered without a space between them. EXAMPLE: Lakshmi Priya Maddur completed the I-94 entering “Maddur” in the “Family Name” area and “Lakshmi Priya” in the “First (Given) Name” area. The “First Name” line of the SAVE query shows the first name as either “Lakshmi Priya” or “Lakshmipriya” (depending on whether the person keying the I-94 data entered a space between “Lakshmi” and “Priya”).

CAUTION: If the applicant married and changed his/her surname as a result of the marriage but did not furnish the new surname to DHS to update its records, the DHS system does not reflect the married name.

3. Date of Birth

The date of birth is shown in MMDDYYYY format.

4. Country of Birth

The “Country of Birth” line is shown only when an A number was entered to query SAVE. The name of the country of birth is shown

NOTE: The country of birth is not always the same as the person’s nationality (country of citizenship).

5. Alternate ID

The “Alternate ID” line is shown only when an alien registration number was entered to query SAVE. In some cases, an alien who was admitted as a non-immigrant (and the DHS data is accessed by the admission number on the I-94 issued for that admission) may later be assigned an alien registration number. In these situations, when you query SAVE using the A number, the admission number may be shown on this line.

6. Social Security Number (SSN)

The “Social Security Number (SSN)” line is shown only when an A number was entered to query SAVE. When the DHS record includes an SSN, it is shown on this line. The SSN shown on this line does not have anything to do with the SSN entered by an SSA employee on the query screen. In almost all cases, the SSN that is in the DHS record was provided to DHS by the alien. The SSN in the DHS record and displayed on the SAVE query response may not agree with SSA’s records.

7. Date of Entry

The date of entry to the U.S. is shown in MMDDYYYY format. It is either the most recent admission into the U.S. for a non-immigrant or, for an LAPR the date he or she adjusted to LAPR status or was admitted as an LAPR.

An alien admitted as an is an “immigrant.” is issued documentation as an LAPR upon admission. An alien admitted as a non-immigrant or in an “other” classification, may later adjust to LAPR status when certain requirements are met.

IMPORTANT: For SSI purposes, it may be necessary to verify the date of entry via Form G-845, Document Verification Request, and G-845 Supplement in SI 00502.115 E. if Cuban/Haitian entrant status is material or if the alien alleges entering the U.S. before August 22, 1996, but became a qualified alien (e.g., LAPR) on or after August 22, 1996. (See SI 00502.135 B.1. for exceptions.)

NOTE: If the alien worker is subject to section 211 of the Social Security Protection Act for Title II claims, and B-1, D-1, or D-2 non-immigrant status is alleged but not confirmed by the SAVE query response INS Status line code, it may be necessary to complete and send a G-845 to DHS for verification of the alien worker’s prior or current B1, D1, or D2 non-immigrant status to establish insured status. See RS 00301.102.

8. Verification number

The ASVI verification number is a 15 character (13 numeric characters followed by two alpha characters) control number that appears in the “Verification Number” line on the SAVE query response. It is a random code used for SAVE query audit trail purposes only. Each SAVE query response is assigned an new and individual verification number. It does not indicate that an immigration record exists for the person.

9. INS Status

In general, the code on the “INS Status” line indicates the person’s immigration status. Always check the “Eligibility Statement” line to determine if the SAVE query response confirms the applicant’s immigration status and authority to work.

a. Alien Was Admitted as a Non-Immigrant

When the alien was admitted as a non-immigrant, the code shown on this line generally indicates the non-immigrant classification when the person was last admitted. Examples: code “L1” means the alien was admitted as an L-1 intra-company transferee, code “B2” means the person was admitted as a visitor for pleasure (tourist). Determine if the alien is a non-immigrant and/or authorized to work based on the Eligibility Statement line message of the SAVE query response. 

b. Alien Is Lawfully Admitted for Permanent Residence (LAPR)

When the applicant is an LAPR, the three-position code shown on the “INS Status” line indicates the section of the law that allowed the person to be admitted as (or adjust status to) an alien lawfully admitted for permanent residence. For example, code “DV1” means the person is a diversity immigrant, code “IR3” means the person is a foreign-born orphan adopted abroad by a U.S. citizen, and code “FX1” means the person is the spouse of an LAPR alien. For enumeration purposes, if the alien is an LAPR there is no need to establish the section of the law that is the basis for the LAPR status and these codes are not relevant for enumeration purposes. Determine if the alien is LAPR based on the Eligibility Statement line message of the SAVE query response. 

c. Alien Has an Employment Authorization Document (EAD)

When DHS grants employment authorization and issues the applicant an EAD card (i.e., I-766 or I-688B), the card does not show a code indicating the alien’s immigration status. When you enter the A number on the EAD card, the code on the INS status line indicates the applicant’s status when he/she was last admitted (e.g., B-2) or when he/she entered the U.S. (e.g., EWI when the person entered the U.S. without immigration inspection). Determine if the alien is authorized to work based on the Eligibility Statement line message of the SAVE query response. 

EXAMPLE: Cyril Connolly, while visiting the U.S. (in B-2 immigration status), met and married a U.S. citizen. Because of his marriage to a U.S. citizen, Cyril then applied to DHS to adjust his status to LAPR status. When DHS accepted his application to adjust his status, he was allowed to apply for and was issued an EAD card so he could work while DHS processed his application for adjustment of status. When the A number on the EAD card is entered to query SAVE the query response shows “B-2” on the INS Status line. Even though Cyril’s B-2 status has expired, the SAVE query response will show the B-2 code on the INS Status line until his application to adjust his status is finally approved and he is issued a temporary I-551 as evidence of LAPR status.

d. Other Status Codes

When the applicant is not an immigrant (LAPR) or a non-immigrant, other codes indicate the person’s status (for example, “CC” means parolee, “ABD” means abandonment of residency, and “PEN” means a pending DHS action). Determine if the alien is authorized to work or meets the requirements to be assigned an SSN based on the immigration document submitted and the Eligibility Statement line message of the SAVE query response.  When the alien was not inspected and lawfully admitted to the U.S. by an immigration officer, the code is generally “EWI” (meaning entered without inspection).

e. Applicant has naturalized

When DHS has information that the alien has naturalized, the “INS Status” line shows the code “USC,” meaning the person is a U.S. citizen. See RM 00203.735 F.8. for how to interpret the SAVE Eligibility Statement line message of “United States Citizen” for enumeration purposes.  

f. List of INS Status Codes

See the chart at RM 00203.735 G. for the codes that appear most often on the INS Status line of the SAVE query response.

NOTE: If the alien worker is subject to section 211 of the Social security Protection Act for Title II claims, and B-1, D-1, or D-2 non-immigrant status is alleged but not confirmed by the SAVE query response INS Status line code, it may be necessary to send a G-845 to DHS for verification of the alien worker’s B1, D1, or D2 non-immigrant status to establish insured status. See RS 00301.102.

10. Date Admitted To

The “Date Admitted To” line is shown only when an “admission” number was entered to query SAVE. The date, shown in MMDDYYYY format, indicates when non-immigrant status ends. In certain situations (e.g., F-1 students and J-1 exchange visitors) the date shown is “D/S,” meaning the non-immigrant status expires when the program for which the non-immigrant was admitted is completed.

11. Eligibility Statement

The message on this line provides clarification of the alien’s current immigration status and current employment eligibility information. The messages are:

• Lawful Permanent Resident – Employment Authorized

• Refugee – Employment Authorized

• Asylee – Employment Authorized

• Temporary Employment Authorized

• If Principal, Temporary Employment Authorized

• Non-Immigrant

• Institute Additional Verification

• United States Citizen

• Cuban Haitian Entrant – Temporary Employment Authorized.

See RM 00203.735 F. for explanations of these messages.

NOTE: When LAPR status has been abandoned or lost the Eligibility Statement message is Institute Additional Verification.

12. Country of Citzshp

The “Country of Citzshp” line is shown only when an admission number was entered to query SAVE. The name of the country of which the person is a citizen is shown.

NOTE: The person’s nationality (country of citizenship) is not always the same as the person’s country of birth. See RM 00203.735 C.4. for a description of the country of birth line.

D. PROCEDURE -- ONLINE SAVE QUERY RESPONSE INFORMATION AGREES WITH IMMIGRATION DOCUMENT

In general, continue processing the SSN card application based on the SAVE query response and the other available evidence when:

• The online SAVE query response data agrees with all the information on the immigration document (i.e., verifies the immigration document presented); AND

• The Eligibility Statement line shows a message that does not require further action (e.g., requesting DHS to manually verify the immigration document and the applicant’s immigration status by Form G-845, Document Verification Request), continue processing the SSN application, basing the decision on the SAVE response as well as other evidence available. (See RM 00203.735 F. section for interpreting the Eligibility Statement messages.)

1. Documenting Verification of Evidence

Annotate the “Evidence Submitted” field on the SS-5 with the document information (see RM 00202.255) and the type of verification—SAVE and the ASVI verification number (e.g., “DHS I-94 71105197210 L-1 iss 03032004 exp 06072006 SAVE ver 2004070091430BW”). (Show dates in the Evidence Submitted block in MMDDYYYY format (without separating slashes) to conserve character space.)

If the alien applied for a benefit, follow GN 00301.285 and GN 00301.286 for documenting the SAVE response.

2. Document or Immigration Status Will Shortly Expire

If the SSN applicant’s immigration status will expire within 14 calendar days of the current date or the document presented will expire within 14 days of the current day, do not process the SS-5. SSA cannot process the SS-5, print, and mail the SSN card to the applicant before his/her status/immigration document expires. If the applicant has applied to DHS for an extension or change of status, advise him/her to return to SSA when DHS issues a new document or extends the validity of the current document. Follow RM 00204.330 to provide written notice to the applicant explaining why the SS-5 cannot be processed.

E. PROCEDURE—ONLINE SAVE QUERY RESPONSE INFORMATION DOES NOT AGREE WITH IMMIGRATION DOCUMENT

In general, in enumeration situations, request additional verification by DHS via G-845, Document Verification Request, (see RM 00203.740) when:

• The online SAVE query response data does not verify the name, date of birth, immigration status, or employment authorization information on the immigration document presented; OR

• The Eligibility Statement line shows the message “Institute Additional Verification.”

However, if the applicant’s alleged immigration status will expire within 14 calendar days of the current date, do not complete the G-845 because, even when DHS responds immediately to the request, SSA cannot process the SS-5, print the SSN card, and mail it to the applicant before his/her status expires. If the applicant has applied to DHS for an extension or change of status, advise him/her to return to SSA when DHS issues a new document or extends the validity of the current document. Follow RM 00204.330 to provide written notice to the applicant explaining why the SS-5 cannot be processed.

EXCEPTION:

1. When the SSN applicant is a refugee or was granted asylum follow RM 00203.460 for special verification procedures.

2. When the applicant is an F-1, J-1, or M-1 non-immigrant follow the verification procedures in RM 00203.488.

3. If the only discrepancy is the name, see RM 00203.735E.1 for a tolerance in certain cases for a discrepancy in the spelling of the name as shown on the SAVE query response.

NOTE: In claims situations, if there is a discrepancy between the information shown on the SAVE query response and either the information on the claim application or any documentation submitted to support the claim see RS 00204.025 for Title II cases and SI 00502.115 for Title XVI cases additional considerations.

The following table shows where to find additional information and procedures when there is a discrepancy between the immigration document presented and the online query response.

1. Name

In general, when the name on the online SAVE query response does not exactly agree with the name on the immigration document presented by an applicant for an SSN card, request DHS to manually verify the immigration document and the person’s immigration status. Take these steps:

• Follow RM 00202.237 to key the SS-5 information to MES (key “S” in the EVC field);

• Complete Form G-845, Document Verification Request, (RM 00203.740);

• Explain on the G-845 that the name on SAVE query response differs from the name on the immigration document;

• Attach a clear, legible copy of the immigration document; and

• Send it to the appropriate DHS, USCIS office listed in RM 00203.748.

a. One Letter of the Name on the SAVE Query Response Differs from the Name on the Document

In enumeration situations, consider the name shown on the SAVE query response to agree with the name on the immigration document when

• The ONLY discrepancy between the name shown on the SAVE query response and the name on the immigration document is a single letter that is different; AND

• The person’s name that is shown on all other documents (e.g., foreign passport, visa, DS-2019, I-20) presented, agrees with the name as shown on the immigration document presented.

The single letter discrepancy may be in either the first or last name. If there is a single letter discrepancy in both the first and last name (for example, Form I-94, the foreign passport, and the U.S. visa in the foreign passport all show the applicant’s name as “Gabriel Calic,” but the SAVE query response shows the name as “Garriel Calix”), the tolerance does not apply because two letters differ.

EXAMPLE 1: The Form I-94, the foreign passport, and visa in the foreign passport all show the applicant’s first name as “Gabriel.” However, the SAVE query response shows the first name as “Garriel.” Since there is a single letter discrepancy (the “b” appears on the SAVE query response as “r”) and all the immigration documents (e.g., passport, visa, and I-94) show the first name as “Gabriel,” consider that the SAVE query response confirms the name information shown on the immigration document.

When entering the name to MES, show the correct spelling of the applicant’s name on line 1 of the paper SS-5 or key the correct spelling of the name to the Name To Be Shown on the Card field of the online application. (In example 1, the correct spelling is “Gabriel.”) Be sure to show any other names the applicant has used or been known as on line 2 of the paper SS-5 or Other Names Used field of the online application. When the SAVE query response shows the name differently, enter the name exactly as shown on the SAVE query response (for example 1, the name shown on the SAVE query response, “Garriel,” is entered) on line 2 of the paper SS-5 or Other Names Used field of the online application, in addition to other names the person may have used. (In example 1, although “Garriel” is not another name used, it is the applicant’s name as it appears on the DHS electronic record and the SSA record will have the same version of the person’s name on its electronic record to match the name on the DHS record.)

Determine the correct spelling of the applicant’s name. If the name the applicant requests to have shown on the SSN card differs from the name on the immigration document, ask the applicant for his/her foreign passport. Determine if the foreign passport and/or the U.S. visa show the applicant’s name the same way it is shown on the U.S. immigration document.

If the applicant’s foreign passport and the U.S. visa show the name exactly as it is spelled on the I-94 or other immigration document and the only discrepancy on the SAVE query response is one letter that differs, the tolerance applies. Treat the SAVE query response as if it confirms the name as shown on the immigration document.

EXAMPLE 2: The applicant submits an I-688B and a school identification card issued by a school in France that show his name as “Gabriel Calic” but the SAVE query response shows his name as “Garriel Calic.” He says he lost his French passport after arriving in the U.S.

In this example since the applicant is unable to provide a passport or U.S. visa corroborating the name as it is spelled on the immigration document (the I-688B), even when only one letter differs, request DHS to manually verify the immigration document and the applicant’s immigration status.

When requesting DHS to manually verify the immigration document, take these steps:

• Follow RM 00202.237 to key the SS-5 information to MES (key “S” in the EVC field);

• Complete Form G-845, Document Verification Request, (RM 00203.740);

• Explain on the G-845 that the name on the SAVE query response differs from the name on the immigration document. For example, For example, “The I-688B shows the name as 'Gabriel Calic’ but the SAVE query response shows the name as ‘Garriel Calic.’"

• Attach a clear, legible copy of the immigration document (I-688B in this case); and

• Send it to the appropriate DHS, USCIS office listed in RM 00203.748.

b. Two or More Letters of the Name on the SAVE Query Response Differ from the Name on the Document

The tolerance for a name difference between the name as shown on the SAVE query response and the name on the immigration document (see RM 00203.735 E.1. of this section) does not apply when

• Two letters of the name are transposed (example: the I-94 shows the first name as “Gabriel” and SAVE shows the name as “Garbiel”);

• One or more letters of the name are missing (for example, the I-94 shows the last name as “Gamboa” and the SAVE shows the name as “Gamba”);

• One or more additional letters in the name shown on the SAVE query response differ from the name on the immigration document (for example, the I-94 shows the last name as “Gamba” and the SAVE shows the name as “Gamboa”);

• A single letter differs in the first name AND a single letter differs in the last name the name shown on the immigration document (for example, Form I-94 shows the first name as “Gabriel” and the last name as “Calic” but the SAVE query response shows the first name as “Gabbiel” and the last name as “Calix”); or

• The applicant does not have other documents that show the name the way that it is shown on the immigration document (including when the applicant is a refugee, parolee, or asylee).

c. What to Do When the Name on the SAVE Query Response Differs From the Name on the Document

Follow this chart when the name on the SAVE query response does not exactly agree with the name on the immigration document presented and the tolerance for a one character difference described in RM 00203.735E.1. of this section does not apply.

d. SAVE Query Response Does Not Show Middle Name (or Initial) But Immigration Document Does

When the immigration document shows a middle name (or initial), the SSA SAVE query response does not display a middle name or initial as part of name on the "First Name" line. This is not a data discrepancy. Do not request DHS to verify the middle name or initial when the SAVE query response does not show the middle name (or initial) that is shown on the immigration document submitted. When the DHS database has a middle name or middle initial, DHS provides that information to SSA. However, the middle name or middle initial data is not displayed on the SSA SAVE query response screen.

e. Applicant Has Changed His/Her Name But SAVE Query Response Shows Old Name

In some cases, the applicant may have changed his/her name after DHS issued the immigration document (e.g., he/she has married and is now using the spouse’s last name) but does not present an immigration document showing the new name. In these cases, the DHS system reflects the new name only when the person provided the name change information to DHS and requested to have his/her immigration record changed to show the new name. When the SAVE query response shows the old name that is shown on the immigration document presented and not the new name on the identity document presented, do not consider this a name discrepancy for enumeration purposes. See RM 00203.200 when the applicant presents an identity document in the new name that is more recent than the immigration document to determine if the identity document is acceptable. Tell the applicant he/she must report the name change to DHS so that DHS can update its records.

2. Date of Birth

If the date of birth on the online SAVE query response differs from the date of birth on the immigration document presented, request DHS to verify the immigration document with DHS. Take these steps:

• Follow RM 00202.237 to key the SS-5 information to MES (key “S” in the EVC field);

• Complete Form G-845, Document Verification Request, (RM 00203.740);

• Explain on the G-845 the discrepancy between data on the SAVE query response and the immigration document (for example, “The I-94 shows the date of birth as “11/03/1973” but the SAVE query response shows the date of birth as 11/13/1973.”);

• Attach a clear, legible copy of the immigration document; and

  Send it to the appropriate DHS office listed in RM 00203.748.

  NOTE: Some applicants may show the date of birth on the SS-5 in DDMMYYYY format because that is the way their country/culture records dates. Occasionally, the month and day characters of the date of birth may be transposed in the DHS electronic record or is shown in the DHS electronic record in DDMMYYYYY format. If this appears to be the case why the online SAVE date of birth data does not agree with the date of birth on the immigration document, complete Form G-845, Document Verification Request. There is no tolerance for these situations.

3. Country of Birth

When the country of birth on the online SAVE query response differs from the country of birth shown on the SS-5, ask the applicant to explain the discrepancy. If all other information and evidence submitted (e.g., foreign passport, immigration document, or other document) agrees with the country of birth that is shown on the SS-5, do not complete and send a G-845, Document Verification Request, to DHS. Use the evidence submitted and the information provided by the applicant to determine the country of birth.

For enumeration purposes, a discrepancy on the SAVE query response Country of Birth line is not considered a data discrepancy when all other data matches.

NOTE: The country of birth is not always the same as the person’s nationality (country of citizenship).

NOTE: Country boundaries and country names change. For example, Piotr completed the SS-5 showing his country of birth as Czechoslovakia. The SAVE query response shows his country of birth as Slovakia. Czechoslovakia split into two new countries (the Czech Republic and Slovakia) on January 1, 1993. The name of the country where Piotr was born at the time of that event was Czechoslovakia. The current country name of the place where Piotr was born is Slovakia.

4. SSN

The SSN shown on the online SAVE query response is the SSN that is shown in the DHS electronic record. That information was generally provided to DHS by the alien. The SSN on the SAVE query response does not have anything to do with information from SSA’s records, information provided by SSA, or the SSN entered by an SSA employee on the SAVE query screen. Do not request DHS to manually verify the immigration document when the only discrepant data on the SAVE query response is the “SSN” line data. DO NOT request DHS to correct the SSN in its records.

For enumeration purposes, a discrepancy on the SAVE query response SSN line is not considered a data discrepancy.

NOTE: Be aware that some people have multiple SSNs (see RM 00205.001 - RM 00205.055). Also, be alert for wrong number SSN situations (see RM 00205.065), misuse of an SSN, scrambled earnings situations (see RM 00205.070), and earnings discrepancies.

5. Date of Entry

If the date of entry shown on the online SAVE query response differs from the admission date shown on the immigration document, for enumeration situations, do not request DHS to manually verify the immigration document or the applicant’s immigration when the only discrepant data on the SAVE query response is the “date of entry” line data.

For enumeration purposes, a discrepancy on the SAVE query response Date of Entry line is not considered a data discrepancy when all other data matches.

IMPORTANT: In claims situations, if there is a discrepancy between the date of admission on the SAVE query response and either the information on the claim application or any documentation submitted to support the claim, see RS 00204.025 for Title II cases, GN 00303.800 for uninsured HI/SMI or deemed insured HI cases, and SI 00502.115 and SI 00502.135B. 1. for additional considerations in Title XVI cases. In these cases it may also be necessary to establish the date the person was admitted to the U.S., adjusted to LAPR status, or the date the 5-year residency period begins. It may be necessary to have DHS verify the date of admission.

6. The INS Status Code

In general, when the code on the “INS Status” line on the online SAVE query response does not agree with the immigration status shown on the document presented by a non-immigrant, verify the immigration document and the applicant’s immigration status with DHS. Take these steps:

• Follow RM 00202.237 to key the SS-5 information to MES (key “S” in the EVC field);

• Complete Form G-845, Document Verification Request, (RM 00203.740);

• Explain on the G-845 about the discrepancy between the data on the SAVE query response and the immigration document (for example, “The I-94 shows the classification L-1 but the SAVE query response shows the INS status code M-1.”);

• Attach a clear, legible copy of the immigration document; and

• Send it to the appropriate DHS office listed in RM 00203.748.

  See RM 00203.735G. for a list of codes that commonly appear on this line.

  NOTE: Since an I-551, I-551 stamp, or the MRIV with the annotation “UPON ENDORSEMENT SERVES AS TEMPORARY I-551 EVIDENCING PERMANENT RESIDENCE FOR 1 YEAR” in the body is acceptable evidence of LAPR status and employment authorization. For enumeration purposes it is not necessary for the “INS Status” line code to match the code on the I-551, I-551 stamp, MRIV with the temporary I-551 annotation document submitted. However, the Eligibility Statement must indicate the applicant is lawfully admitted for permanent residence.

  EXCEPTION: See RM 00203.735F.8. for situations when the SSN application is for a foreign-born adopted child and the evidence submitted is an MRIV with the temporary I-551 annotation. Sometimes, in these cases the INS status code is “USC” because DHS automatically made a citizenship determination for the foreign-born adopted child, updated the DHS electronic record, and automatically issued the child a Certificate of Citizenship.

7. Date Admitted To

If the information on the Date Admitted To line (for the end of the applicant’s immigration status) shown on the online SAVE query response differs from the expiration date shown on the immigration document, for enumeration situations, do not request DHS to manually verify the immigration document and the applicant’s immigration status when the only discrepant data on the SAVE query response is the Date Admitted To line information.

For enumeration purposes, a discrepancy on the SAVE query response Date Admitted To line is not considered a data discrepancy when all other data matches.

NOTE: If the immigration document will expire within 14 calendar days or the applicant’s immigration status will expire within 14 calendar days, do not process the SSN card application because SSA cannot print and mail the SSN card to the applicant before his/her immigration document or immigration status expires. If the applicant has applied to DHS for an extension or change of status, advise the applicant to return to SSA when DHS issues the new or extended documents. Follow RM 00204.330 to provide written notice to the applicant explaining why the SS-5 application cannot be processed.

8. Country of Citzshp

When the country of citizenship on the online SAVE query response differs from the country that issued the foreign passport presented (in situations where the applicant submits a foreign passport), ask the applicant to explain the discrepancy. If all other information and evidence submitted agrees with the information shown on the SS-5, do not request DHS to manually verify the immigration document and the applicant’s immigration status when the only discrepant data on the SAVE query response is the Country of Citzshp data. Accept the evidence submitted and the information provided by the applicant.

For enumeration purposes, a discrepancy on the SAVE query response Country of Citzship line is not considered a data discrepancy when all other data matches.

NOTE: In some situations the person may be applying for an SSN when he/she files a claim for benefits. If this is the case, and the applicant’s citizenship/nationality is material to the claim, it may be necessary to verify the country of citizenship. The country of citizenship is not always the same as the person’s country of birth.

F. PROCEDURE—INTERPRETING THE “ELIGIBILITY STATEMENT” MESSAGE ON THE SAVE QUERY RESPONSE

The Eligibility Statement message on the SAVE query response provides clarification of the alien’s current immigration status and employment eligibility information.

Process the SSN card application, basing the decision on the SAVE query response as well as all the evidence submitted, when all the information on the SAVE query response matches the information on the immigration document submitted, the SAVE query response Eligibility Statement message agrees with the immigration status indicated on the immigration document submitted.

Generally, when the SAVE query response information matches the information on the immigration document and the Eligibility Statement message is “Lawful Permanent Resident – Employment Authorized,” “Refugee – Employment Authorized,” “Asylee – Employment Authorized,” or “Temporary Employment Authorized,” continue processing the SSN application, basing the decision on the SAVE query response as well as other evidence submitted.

Generally, when the message is “Institute Additional Verification,” request DHS to manually verify the immigration document and the applicant’s immigration status by completing Form G-845, Document Verification Request, and sending it to the appropriate DHS, USCIS office listed in RM 00203.748.

EXCEPTION:

1. If the applicant alleges immigration status as a refugee or asylee, follow the verification procedures in RM 00203.460.

2. If the applicant alleges immigration status as a foreign student (F-1 or M-1) or exchange visitor (J-1) follow the verification procedures in RM 00203.488.

3. If the applicant’s immigration status expires within 14 calendar days of the current date, do not accept an application for an SSN card or complete the G-845 because, even when DHS responds immediately to the request, SSA cannot process the SS-5, print the SSN card, and mail it to the applicant before his/her status expires. If the applicant has applied to DHS for an extension or change of status, advise him/her to return to SSA when DHS issues the new document or extends the validity of the current document. Follow RM 00204.330 to provide written notice to the applicant explaining why the SS-5 cannot be processed.

   IMPORTANT: In claims situations, see RS 00204.025 for verification of alien status in Title II cases and SI 00502.115 and SI 00502.135 B.1. for Title XVI cases.

1. SAVE Eligibility Statement Message Is “Lawful Permanent Resident -- Employment Authorized”

a. SAVE Eligibility Statement Message and Immigration Document Agree

Process the SSN card application, basing the decision on the SAVE response as well as other evidence submitted when:

• All information on the SAVE query response matches the information on the immigration document;

• The immigration documents indicate LAPR status (e.g., I-551, MIRV, I-551 stamp in the foreign passport or on an I-94); AND

• The SAVE query response Eligibility Statement line shows the message “Lawful Permanent Resident -- Employment Authorized.”

Annotate the “Evidence Submitted” field on the SS-5 with the document information (see RM 00202.255) and the type of verification—SAVE and the ASVI verification number (e.g., “DHS I-551 A# 055914944 iss 6062002 exp 06052012 – SAVE ver 2004070091430BW”). (Show dates in the Evidence Submitted block in MMDDYYYY format (without separating slashes) to conserve character space.) Enter a “Y” in the PRA field to issue the person with permanent employment authorization an SSN card without any legend.

If the alien applied for a benefit, follow GN 00301.285 and GN 00301.286 for documenting the SAVE response.

b. SAVE Eligibility Statement Message and Immigration Document Do Not Agree

Request DHS to manually verify the immigration document and the applicant’s immigration status, even when the information on the SAVE query response matches the immigration document submitted, when the document submitted does not indicate LAPR status but the Eligibility Statement message is “Lawful Permanent Resident -- Employment Authorized.” Take these steps:

• Follow RM 00202.237 to key the SS-5 information to MES (key “S” in the EVC field);

• Complete Form G-845, Document Verification Request, (RM 00203.740);

• Explain on the G-845 that the data on the SAVE query response differs from the data on the immigration document (for example, “The I-94 shows the status is B-2 but the SAVE query response shows the eligibility statement message Lawful Permanent Resident -- Employment Authorized.”);

• Attach a clear, legible copy of the immigration document; and

• Send it to the appropriate DHS office listed in RM 00203.748.

CAUTION: In some cases, the applicant may have recently naturalized but the DHS electronic record has not yet been updated and the SAVE query response does not provide information confirming the new status (e.g., still provides the message “Lawful Permanent Resident -- Employment Authorized”). In this case, continue processing the SSN application, basing the decision about whether to assign an SSN or issue an SSN card on the evidence submitted when the Certificate of Naturalization or Certificate of Citizenship appears genuine when visually examined following the guidelines in the ACM. Otherwise, if the citizenship document submitted does not appear genuine, take these steps:

• Follow RM 00202.237 to key the SS-5 information to MES (key “S” in the EVC field);

• Complete Form G-845, Document Verification Request;

• Explain on the G-845 why the Certificate of Naturalization or Certificate of Citizenship does not appear authentic;

• Attach a clear, legible copy of the Certificate of Naturalization or Certificate of Citizenship; and

• Send it to the appropriate DHS office listed in RM 00203.748.

2. SAVE Eligibility Statement Line Message Is “Refugee – Employment Authorized”

a. SAVE Eligibility Statement Message and Immigration Document Agree

Process the SSN card application, basing the decision on the SAVE response as well as other evidence submitted when:

• All information on the SAVE query response matches the information on the immigration document;

• The immigration documents indicate refugee status (I-94 showing admission as a refugee, Form I-688B that shows “274A.12(A)(3)” on the face of the card under Provision of Law; or Form I-766 that shows “A3” under Category); AND

• The SAVE query response Eligibility Statement line shows the message “Refugee -- Employment Authorized.”

Annotate the “Evidence Submitted” field on the SS-5 with the document information (see RM 00202.255) and the type of verification—SAVE and the ASVI verification number (e.g., “DHS I-94 ; A# 096801590-- Refugee; iss 11302003--ver-SAVE 2004070091430BW”). (Show dates in the Evidence Submitted block in MMDDYYYY format (without separating slashes) to conserve character space.) Enter a “Y” in the PRA field to issue the refugee an SSN card without any legend.

b. SAVE Eligibility Statement Message and Immigration Document Do Not Agree

Follow RM 00203.460B. for further information on verifying refugee status and processing the SS-5.

If the documentation submitted to support the SS-5 indicates a status other than refugee or if neither the online SAVE query response nor the WRAPS response confirms refugee status, request DHS to manually verify the immigration document and the applicant’s immigration status. Take these steps:

• Follow RM 00202.237 to key the SS-5 information to MES (key “S” in the EVC field);

• Complete Form G-845, Document Verification Request, (RM 00203.740);

• Explain on the G-845 that the data on the SAVE query response differs from the data on the immigration document (for example, “The I-94 shows the status is B-2 but the SAVE query response shows the eligibility statement message Refugee -- Employment Authorized.”);

• Attach a clear, legible copy of the immigration document; and

• Send it to the appropriate DHS office listed in RM 00203.748.

3. SAVE Eligibility Statement Line Message Is “Asylee – Employment Authorized”

a. SAVE Eligibility Statement Message and Immigration Document Agree

Process the SSN card application, basing the decision on the SAVE response as well as other evidence submitted when:

• All information on the SAVE query response matches the information on the immigration document;

• The immigration documents indicate refugee status (I-94 showing admission as a refugee, Form I-688B that shows “274A.12(A)(5)” on the face of the card under Provision of Law; or Form I-766 that shows “A5” under Category); AND

• The SAVE query response Eligibility Statement line shows the message “Asylee -- Employment Authorized.”

Annotate the “Evidence Submitted” field on the SS-5 with the document information (see RM 00202.255) and the type of verification—SAVE and the ASVI verification number (e.g., “DHS I-94; A# 096701590-- Asylee iss 11202003 ver SAVE 2004070091430BW”). (Show dates in the Evidence Submitted block in MMDDYYYY format (without separating slashes) to conserve character space.) Enter a “Y” in the PRA field to issue the asylee an SSN card without any legend.

b. SAVE Eligibility Statement Message and Immigration Document Do Not Agree

Follow RM 00203.460D. for further information on verifying asylee status and processing the SS-5.

If the documentation submitted to support the SS-5 indicates a status other than asylee or if neither the online SAVE query response nor the EOIR case status line response confirm asylum was granted, request DHS to manually verify the immigration document and the applicant’s immigration status. Take these steps:

• Follow RM 00202.237 to key the SS-5 information to MES (key “S” in the EVC field);

• Complete Form G-845, Document Verification Request, (RM 00203.740);

• Explain on the G-845 that the data on the SAVE query response differs from the data on the immigration document (for example, “The I-94 shows the status is B-2 but the SAVE query response shows the eligibility statement message Asylee -- Employment Authorized.”);

• Attach a clear, legible copy of the immigration document; and

• Send it to the appropriate DHS office listed in RM 00203.748.

4. SAVE Eligibility Statement Line Message Is “Temporary Employment Authorized”

a. SAVE Eligibility Statement Message and Immigration Document Agree

Process the SSN card application, basing the decision on the SAVE response as well as other evidence submitted when:

• All information on the SAVE query response matches the information on the immigration document;

• The immigration documents indicate temporary employment authorization (e.g., I-94 with an alien classification that shows the person is authorized to work, Form I-766, or Form I-688B); AND

• If the SAVE query response Eligibility Statement line shows the message “Temporary Employment Authorized.”

Annotate the “Evidence Submitted” field on the SS-5 with the document information (see RM 00202.255) and the type of verification—SAVE and the ASVI verification number (e.g., “DHS I-94 # 59680159010 L-1 iss 0424 2004 exp 11302006 SAVE ver 2004070091430BW”). (Show dates in the Evidence Submitted block in MMDDYYYY format (without separating slashes) to conserve character space.) Enter an “N” in the PRA field to issue the person an SSN card with the legend “Valid for Work Only With DHS Authorization.”

b. SAVE Eligibility Statement Message and Immigration Document Do Not Agree

Request DHS to manually verify the immigration document and the applicant’s immigration status, even when the information on the SAVE query response matches the immigration document submitted, when the document submitted does not indicate the applicant is authorized to work but the Eligibility Statement message is “Temporary Employment Authorized.” Take these steps:

• Follow RM 00202.237 to key the SS-5 information to MES (key “S” in the EVC field);

• Complete Form G-845, Document Verification Request, (RM 00203.740);

• Explain on the G-845 that the data on the SAVE query response differs from the data on the immigration document (for example, “The I-94 shows the status is B-2 and the alien says he does not have an EAD card but the SAVE query response shows the eligibility statement message Temporary Employment Authorized.”);

• Attach a clear, legible copy of the immigration document; and

• Send it to the appropriate DHS office listed in RM 00203.748.

  IMPORTANT: In claims situations, refer to RS00204.025 for additional considerations in Title II cases and SI00502.115 for Title XVI alien verification.

5. SAVE Eligibility Statement Line Message Is “If Principal, Temporary Employment Authorized”

When the SAVE query response Eligibility Statement line shows the message “If Principal, Temporary Employment Authorized,” and the document submitted by the applicant shows he/she is a non-immigrant who does not need specific authorization from DHS to work, continue processing the SSN application, basing the decision on the SAVE query response as well as other evidence submitted.

Be aware that for some non-immigrant classifications, the principal alien, spouse, and dependents/children all have the same non-immigrant classification code (e.g., E-1). Only the principal alien has temporary employment authorization by virtue of the immigration classification.

EXAMPLE: An E-1 principal alien has temporary employment authorization as a treaty trader by virtue of the E-1 immigration classification and does not need additional documentation as evidence of employment authorization. The E-1 spouse must apply to DHS for employment authorization and be issued an employment authorization document (EAD card) (i.e., I-766 or I-688B card) as evidence of employment authorization. E-1 children are not authorized to work and DHS will not issue E-1 children EAD cards.

a. Determine If Applicant is the “Principal” Alien

When all family members have the same immigration classification code, ask the SSN applicant if he/she is the family member who is the principal alien (that is the person with the employment authorization inherent in the classification) who is authorized to work based on the immigration classification or if he/she is the spouse or child of the principal alien. If the applicant is not the principal, he/she must submit an EAD as evidence of employment authorization.

b. Applicant Is the “Principal” Alien

Process the SSN card application, basing the decision on the SAVE response as well as other evidence submitted when:

• The applicant is the principal alien

• All information on the SAVE query response matches the information on the immigration document;

• The immigration documents indicate temporary employment authorization (e.g., I-94 with an alien classification that shows the person is authorized to work (see RM 00203.500 C.1.)); AND

• If the SAVE query response Eligibility Statement line shows the message “If Principal, Temporary Employment Authorized.”

Annotate the “Evidence Submitted” field on the SS-5 with the document information (see RM 00202.255) and the type of verification—SAVE and the ASVI verification number (e.g., “DHS I-94 #71874003808 E-1 princ iss 09012004 exp 08152007 ver SAVE 2004070091430BW”). (Show dates in the Evidence Submitted block in MMDDYYYY format (without separating slashes) to conserve character space.) Enter a “N” in the PRA field to issue the person an SSN card with the legend “Valid for Work Only With DHS Authorization.”

c. Applicant Is Not the “Principal” Alien

If the applicant is not the principal alien and has not submitted evidence of employment authorization granted by DHS, determine if the applicant has a valid non-work reason to be assigned an SSN. Continue processing the application only when the applicant provides a valid non-work reason and the required documentation (see RM 00203.510).

d. SAVE Eligibility Statement Message and Immigration Document Do Not Agree

Request DHS to manually verify the immigration document and the applicant’s immigration status, even when the information on the SAVE query response matches the immigration document submitted, when the document submitted does not indicate employment authorization. Take these steps:

• Follow RM 00202.237 to key the SS-5 information to MES (key “S” in the EVC field);

• Complete Form G-845, Document Verification Request, (RM 00203.740);

• Explain on the G-845 that the data on the SAVE query response differs from the data on the immigration document (for example, “The I-94 shows the status is B-2 but the SAVE query response shows the eligibility statement message If Principal, Temporary Employment Authorized.”);

• Attach a clear, legible copy of the immigration document; and

• Send it to the appropriate DHS office listed in RM 00203.748.

6. SAVE Eligibility Statement Line Message Is “Non-Immigrant”

a. SAVE Eligibility Statement Message and Immigration Document Agree

Process the SSN card application, basing the decision on the SAVE response as well as other evidence submitted when:

• All information on the SAVE query response matches the information on the immigration document;

• The immigration document indicates the applicant is a non-immigrant;

• The applicant is requesting an SSN card for work purposes and non-immigrant classification shown on the immigration document and the non-immigrant code shown on the INS Status line (e.g., RM 00203.460, RM 00203.470, RM 00203.480, and RM 00203.500) indicates he/she is a non-immigrant who does not need specific employment authorization issued by DHS or other authority to work AND;

• The applicant is requesting an SSN card for non-work purposes and non-immigrant classification shown on the immigration document and the non-immigrant code shown on the INS Status line (e.g., RM 00203.500, RM 00203.510) indicates he/she is an alien who is lawfully here but not authorized to work; AND;

• The SAVE query response Eligibility Statement line shows the message “Non-Immigrant.”

Some non-immigrants are lawfully admitted to the U.S. in a non-immigrant classification that does not permit them to work in the U.S. labor market (e.g., B-1 visitor for business). Other non-immigrants (e.g., a J-1 trainee exchange visitor) are participating in an exchange program where work is an integral part of the program. Still other non-immigrants need to apply to DHS for employment authorization and DHS issues the person documentation (an EAD card) that he/she is authorized to work in the U.S. (e.g., L-2 spouse of an intra-company transferee granted employment authorization is issued an employment authorization document as evidence that he/she can work).

• Example 1: A J-1 exchange visitor submits a Form I-94 showing “J-1” alien classification and a DS-2019 showing exchange visitor category as “au pair.” The SAVE query response shows “Non-Immigrant” on the Eligibility Statement line. Follow RM 00203.480, RM 00203.500, and other current instructions for J-1s to determine if the au pair has submitted sufficient documentation to establish he/she may work as part the exchange program in which he/she is a participant. In the case of an au pair, since work is an integral part of the au pair exchange program, presume an au pair is authorized to work, and the au pair needs to submit only the foreign passport, FormI-94, and Form DS-2019 (no additional documentation of work authorization such as a sponsor letter is needed) (see RM 00203.480C.1.)

• Example 2: A J-2 exchange visitor dependent submits a Form I-94 showing “J-2” alien classification and a DS-2019 showing he/she is an exchange visitor dependent. The J-2 does not submit an EAD or provide a valid nonwork reason and supporting evidence. The SAVE query response shows “Non-Immigrant” on the Eligibility Statement line because the J-2 is lawfully in the U.S. as a spouse of a person participating in an exchange program. However, the J-2 spouse has not submitted the evidence (that he/she is authorized to work or provided a valid non-work reason for an SSN and supporting documentation) needed to assign an SSN. In this case, because the J-2 has not submitted any evidence that DHS has authorized employment, do not process the SS-5 to assign an SSN.

Annotate the “Evidence Submitted” field on the SS-5 with the document information (see RM 00202.255) and the type of verification—SAVE and the ASVI verification number (e.g., “DHS I-94 #71874003808 J-1 iss 09012004 exp 08152007 ver SAVE 2004070091430BW”). (Show dates in the Evidence Submitted block in MMDDYYYY format (without separating slashes) to conserve character space.) Enter a “N” in the PRA field to issue the person an SSN card with the legend “Valid for Work Only With DHS Authorization.”

b. SAVE Eligibility Statement Message and Immigration Document Do Not Agree

Request DHS to manually verify the immigration document and the applicant’s immigration status, even when the information on the SAVE query response matches the immigration document submitted, when the document submitted does not indicate the applicant is a Non-immigrant and the Eligibility Statement message is “Non-Immigrant.” Take these steps:

• Follow RM 00202.237 to key the SS-5 information to MES (key “S” in the EVC field);

• Complete Form G-845, Document Verification Request, (RM 00203.740);

• Explain on the G-845 that the data on the SAVE query response differs from the data on the immigration document (for example, “The document submitted shows that deportation is deferred and the alien says he does not have an EAD card but the SAVE query response shows the eligibility statement message Non-Immigrant.”);

• Attach a clear, legible copy of the immigration document; and

• Send it to the appropriate DHS office listed in RM 00203.748.

7. SAVE Eligibility Statement Line Message Is “Institute Additional Verification”

Request DHS to manually verify the immigration document and the applicant’s immigration status, even when the information on the SAVE query response matches the immigration document submitted, when the Eligibility Statement message is “Institute additional Verification.”

The SAVE Eligibility Statement message “Institute Additional Verification” means that DHS cannot electronically confirm online the immigration document information and the applicant’s immigration status or employment authorization. This does not mean DHS does not have information about the person in a DHS database, just that the information confirming the person’s immigration status or employment authorization cannot be confirmed online.

NOTE: If the SAVE query response Eligibility Statement line shows the message “Institute Additional Verification,” and the applicant is a

• refugee or asylee, follow the appropriate verification procedures in RM 00203.460.

• F-1, J-1, or M-1 non-immigrant, follow the instructions in RM 00203.488 for completing and sending the G-845 to DHS.

a. Alien Has Been in U.S. 10 Calendar Days or More

If the applicant has been in the U.S. 10 calendar days or more and the Eligibility Statement message is “Institute Additional Verification,” always verify the immigration document and the applicant’s immigration status. Take these steps:

• Follow RM 00202.237 to key the SS-5 information to MES (key “S” in the EVC field);

• Complete Form G-845, Document Verification Request, (RM 00203.740);

• Attach a clear, legible copy of the immigration document; and

• Send it to the appropriate DHS office listed in RM 00203.748.

b. Alien Has Been in U.S. Less Than 10 Calendar Days

If the applicant has been in the U.S. less than 10 calendar days and the Eligibility Statement message is “Institute Additional Verification,” always take these steps:

• Follow RM 00202.237 to key the SS-5 information to MES (key “S” in the EVC field); and

• Hold the case; and

• Requery SAVE when the applicant has been in the U.S. at least 10 calendar days.

  Take appropriate action based on the new SAVE query response Eligibility Statement line message.

8. SAVE Eligibility Statement Line Message Is “United States Citizen”

When the SAVE query response Eligibility Statement line shows the message “United States Citizen,” DHS has information in its electronic records that the person assigned the A number entered for the SAVE query is now a U.S. citizen.

DHS has citizenship data for all naturalizations from 1906 to the present.

While SSA employees should NOT routinely query SAVE online to verify a Certificate of Naturalization or a Certificate of Citizenship, there may be situations when an applicant submits a Certificate of Naturalization or a Certificate of Citizenship and it is desirable to query SAVE to verify the document and confirm U.S. citizenship for enumeration purposes. Generally, accept a Certificate of Naturalization or Certificate of Citizenship as evidence establishing U.S. citizenship except when it appears genuine based on the visual examination under both natural and black light and using the security guidelines in SSA’s ACM.

In general, when the applicant submits a document that does not indicate U.S. citizenship and the online SAVE query response shows the Eligibility Statement message “United States Citizen,” request DHS to verify the document and the applicant’s citizenship. EXCEPTION: See RM 00203.735F.8.b. for procedures for certain foreign-born adopted children.

NOTE: When SAVE is not queried to confirm U.S. citizenship, annotate “Evidence Submitted” field on the SS-5 with the document information (see RM 00202.255) and indicate that the document appears genuine based on the visual examination following the guidelines in the ACM (e.g., “Nat Cert A# 091702833 ACM ver iss 05062001”). (Show dates in the Evidence Submitted block in MMDDYYYY format (without separating slashes) to conserve character space.)

CAUTION: When the SAVE query response does not show any data for the applicant, lack of SAVE query response data for the person does not mean the citizenship document is not authentic. While DHS has citizenship data from 1906 to present, not all citizenship data is available online. When a Certificate of Naturalization or Certificate of Citizenship appears authentic based on the visual examination but the SAVE query response does not show any data, continue processing the SSN card application. When a Certificate of Naturalization or Certificate of Citizenship does not appear authentic based on the visual examination and the SAVE query response does not show any data, take these steps:

• Follow RM 00202.237 to key the SS-5 information to MES (key “S” in the EVC field);

• Complete Form G-845, Document Verification Request, (RM 00203.740);

• Explain on the G-845 that the document does not appear genuine. For example, write: “Naturalization Certificate does not appear authentic. The description does not match the person applying for an SSN and the date of birth appears to be altered.”

• Attach a clear, legible copy of the Certificate of Naturalization or Certificate of Citizenship; and

• Send it to the appropriate DHS, USCIS office listed in RM 00203.748.

NOTE: At this time do not use the SAVE query response as verification of U.S. citizenship in Title XVI claims situations since the date citizenship was acquired may be material to Title XVI eligibility.

a. SAVE Eligibility Statement and Citizenship Document Agree

Process the SSN card application, basing the decision on the SAVE query response information as well as other evidence submitted when:

• The applicant submitted either a Certificate of Naturalization or Certificate of Citizenship;

• The document appeared to be genuine when visually examined;

• All information on the SAVE query response matches the information on the Certificate of Naturalization or Certificate of Citizenship (see RM 00203.735 E.1. when only one letter in the name differs); and

• The SAVE query response Eligibility Statement message is “United States Citizen.”

Annotate the “Evidence Submitted” field on the SS-5 with the document information (see RM 00202.255) and the type of verification—SAVE and the ASVI verification number (e.g., “Nat Cert A# 091702833 ACM ver SAVE ver 2004070091430BW iss 05062001”). (Show dates in the Evidence Submitted block in MMDDYYYY format (without separating slashes) to conserve character space.)

Make sure the applicant checks the “U.S. citizen” block in item 3 (Citizenship) on the SS-5 so he/she is issued an SSN card without a legend.

b. SAVE Eligibility Statement and Citizenship Document Do Not Agree

Request DHS to manually verify a Certificate of Naturalization or a Certificate of Citizenship when it does not appear genuine when visually examined or the online SAVE query response data does not match the information on the document submitted. Take these steps:

• Follow RM 00202.237 to key the SS-5 information to MES (key “S” in the EVC field);

• Complete Form G-845, Document Verification Request, (RM 00203.740);

• Explain on the G-845 that the document does not appear genuine. For example, write: “Naturalization Certificate does not appear authentic. The description does not match the person applying for an SSN and the date of birth appears to be altered.” Or write, “SAVE shows “United States Citizen” but the applicant submitted an I-94 showing B-2 status.”

• Attach a clear, legible copy of the Certificate of Naturalization or Certificate of Citizenship; and

• Send it to the appropriate DHS, USCIS office listed in RM 00203.748.

c. SAVE Eligibility Statement and Immigration Document Do No Agree (Machine Readable Immigrant Visa (MRIV) Submitted)

IMPORTANT: Certain foreign-born adopted children automatically acquire U.S. citizenship when admitted to the U.S. as LAPR aliens and certain other requirements are met. DHS automatically issues evidence of citizenship to the foreign-born adopted children who are admitted in January 2004 or later when they meet all the requirements.

EXCEPTION: Although a foreign-born child adopted by a U.S. citizen and admitted to the U.S. before January 2004 also automatically acquires U.S. citizenship when certain requirements are met, DHS does not automatically issue evidence of citizenship to the child. When the child was admitted before January 2004, the adopting parent(s) must apply to DHS, USCIS for the child’s citizenship documentation.

Applicant submits MRIV with Category code “IR3”: When the document presented is an MRIV with the code “IR3” shown under category (see RM 00203.410 B.2.), the applicant is a foreign-born adopted child of a United States citizen. A foreign-born child adopted by a U.S. citizen and issued an MRIV with the code “IR3” automatically acquires U.S. citizenship when admitted to the U.S. (see GN 00303.300I.1.) if certain requirements are met. DHS automatically makes a citizenship determination for a foreign-born adopted child admitted in or after January 2004 and issues documentation to the child of his/her U.S. citizenship within 45 days after the child is admitted to the U.S. The adopting parent does not apply to DHS for the citizenship documentation. When DHS, USCIS mails the documentation (a Certificate of Citizenship) to the foreign-born adopted child, it also updates the DHS system with the child’s citizenship information.

When the SAVE query response shows INS Status line code “USC” and the Eligibility Statement message is “United States Citizen” and the MRIV shows the code IR3 under Category, the applicant is a child adopted by a U.S. citizen and is a child to whom DHS is automatically issuing a Certificate of Citizenship.

Process the SSN card application, treating an MRIV with the code IR3 in these cases as evidence of citizenship. Consider the online SAVE query response to agree with the evidence submitted and base the decision to process the SS-5 on the SAVE query response information as well as other evidence submitted when:

• The immigration document submitted is an MRIV with the temporary I-551 annotation;

• The foreign passport shows a foreign place of birth

• The ONLY discrepancies between the MRIV information and the SAVE query response information is the INS Status line code of “USC” and the Eligibility Statement message of “United States Citizen;”

• The code “IR3” is shown under Category on the MRIV; and

• A foreign adoption decree is submitted.

Explain to the parent that DHS has determined the child is a U.S. citizen and already issued evidence of citizenship for the child. Ask the applicant if the Certificate of Citizenship has been received from DHS. If the applicant received the Certificate of Citizenship, tell the applicant he/she must submit it and, in these cases, return the SS-5 and tell the applicant to resubmit it with the Certificate of Citizenship.

If the applicant has not yet received the Certificate of Citizenship for the child, tell the applicant that DHS has mailed the evidence of citizenship and it should be received in a few days. Have the applicant change the entry in citizenship/alien status field on the SS-5 to “U.S. citizen.”

Annotate the Evidence Submitted field on the SS-5 with the document information (see RM 00202.255) and the type of verification SAVE and the ASVI number (e.g., MRIV IR3 A# 055914944 adm 09012004--ACM ver SAVE ver 2004106144138KP).“

EXAMPLE: Ann Smith, a U.S. citizen, applies for an SSN for her adopted daughter, Lauren Mei-Ling Smith, submitting a passport issued by China to Lauren showing her date of birth (January 1, 2003) and place of birth (Kaifeng, China). Also affixed to a page in the child’s Chinese passport is a U.S.-issued MRIV with a temporary I-551 annotation. The MRIV form shows an A number and the code “IR3” under Category. The DHS, Customs and Border Protection admission stamp, partially placed on the MRIV, shows Lauren was admitted to the U.S. on September 1, 2004. Ms. Smith also submits the adoption decree for Lauren issued by the Chinese authorities. When SAVE is queried, all information on the online SAVE query response matches the immigration document except for the INS Status line code of “USC” and Eligibility Statement message of “United States Citizen.” Since DHS admitted Lauren to the U.S. as a foreign-born adopted child of a U.S. citizen after January 2004, DHS has automatically made a citizenship determination for her, issued her a Certificate of Citizenship, and updated its system with the information that Lauren Mei-Ling Smith is a U.S. citizen, and the online SAVE query response provides the updated citizenship information. Ms. Smith said she had not yet received the Certificate of Citizenship from DHS. Since the only SAVE query response discrepancies are the INS Status line code of “USC” and the Eligibility Statement message of “United States Citizen,” consider that Ms. Smith submitted evidence of citizenship for Lauren (the SAVE query response indicates that DHS has mailed the evidence of citizenship for Lauren). Process the SSN card application for Lauren using the MRIV with the IR3 code as evidence of U.S. citizenship.

Applicant submits MRIV without Category code “IR3”: Request DHS to manually verify the immigration document and the applicant’s status when the MRIV does not show code “IR3” under Category, even when the information on the SAVE query response matches the information on the MRIV and the document submitted appears genuine based on the visual examination (see the guidelines in the ACM), but the Eligibility Statement message is “United States Citizen.” If the MRIV does not show the code “IR3,” the applicant is not an alien who automatically acquires U.S. citizenship. Take these steps:

• Follow RM 00202.237 to key the SS-5 information to MES (key “S” in the EVC field);

• Complete Form G-845, Document Verification Request, (RM 00203.740);

• Explain on the G-845 that the MRIV does not show code IR3 . For example, write: “Applicant submitted MRIV (code IR1) and the SAVE query response is “United States Citizen.”

• Attach a clear, legible copy of the MRIV; and

• Send it to the appropriate DHS, USCIS office listed in RM 00203.748.

d. SAVE Eligibility Statement and Immigration Document (Other than MRIV) Do Not Agree

Verify the immigration document and the applicant’s status, even when the information on the SAVE query response matches the information on the immigration document submitted, when the document does not indicate U.S. citizenship. Take these steps:

• Follow RM 00202.237 to key the SS-5 information to MES (key “S” in the EVC field);

• Complete Form G-845, Document Verification Request, (RM 00203.470);

• Explain on the G-845 that the document does not appear genuine. For example, write: “Applicant submitted I-94 and the SAVE query response is “United States Citizen.”

• Attach a clear, legible copy of the immigration document submitted; and

• Send it to the appropriate DHS, USCIS office listed in RM 00203.748.

9. SAVE Eligibility Statement Line Message Is “Cuban Haitian Entrant – Temporary Employment Authorized”

a. SAVE Eligibility Statement Message and Immigration Document Agree

Process the SSN card application, basing the decision on the SAVE response as well as other evidence submitted when:

• All information on the SAVE query response matches the information on the immigration document;

• The immigration document shows he/she is an alien who was granted conditional entry before April 1, 1980 under section 203(a)(7) of the Immigration and Nationality Act (as in effect before April 1, 1980); AND

• If the SAVE query response Eligibility Statement line shows the message “Cuban Haitian Entrant – Temporary Employment Authorized.”

Annotate the “Evidence Submitted” field on the SS-5 with the document information (see RM 00202.255) and the type of verification—SAVE and the ASVI verification number (e.g., “DHS I-94 # 59680159010—Cuban Haitian issued 03/24/ 1980 (no expiration date)--verified-SAVE 2004070091430BW”). Enter a “N” in the PRA field to issue the person an SSN card with the legend “Valid for Work Only With DHS Authorization.”

b. SAVE Eligibility Statement Message and Immigration Document Do Not Agree

Verify the immigration document and the applicant’s immigration status, even when the information on the SAVE query response matches the immigration document submitted, when the document does not indicate the applicant was granted conditional entry before April 1, 1980 under section 203(a)(7) of the Immigration and Nationality Act (as in effect before April 1, 1980) but the Eligibility Statement message is “Cuban Haitian Entrant --Temporary Employment Authorized.” Take these steps:

• Follow RM 00202.237 to key the SS-5 information to MES (key “S” in the EVC field);

• Complete Form G-845, Document Verification Request, (RM 00203.740);

• Explain on the G-845 that the data on the SAVE query response differs from the data on the immigration document (for example, “The I-94 shows the status is B-2 admitted April 4, 2004 but the SAVE query response shows the eligibility statement message Cuban Haitian Entrant --Temporary Employment Authorized.”);

• Attach a clear, legible copy of the immigration document; and

• Send it to the appropriate DHS office listed in RM 00203.748.

NOTE: For SSI purposes, the definition of the term “Cuban/Haitian entrant” is different from the term for enumeration purposes. See SI 00502.108 for who is a Cuban/Haitian entrant for SSI eligibility.

G. LIST OF MOST COMMON “INS STATUS” LINE CODES

The following chart lists the codes on the INS Status line of the SAVE query response that appear most frequently. See the chart in RM 00203.600 for a list of documents that establish lawful alien status for enumeration purposes, I-94 non-immigrant class of admission codes, and PRA block entries.

This chart is not an all-inclusive list. It does not include the three-position category code that is shown on the face of the I-551 card, on the machine readable immigrant visa (MRIV) under “IV Category” on that form, or written on the temporary I-551 stamp which indicates the section of the law that allowed the person to be lawfully admitted to the U.S. for permanent residence or to adjust his/her status to LAPR status (e.g., P26 indicating the person adjusted status under the provisions of section 245 of the Immigration and Nationality Act). Further, some of the codes do not indicate an actual immigration status (e.g., ABD, ASD, ASR, EWI, HR, IJ, PEN) but are SAVE query response codes that indicate other important information for making the decision about whether to process an SS-5 for the person.

NOTE: Generally, regardless of the INS Status line code, when the alien has been issued an EAD and the A number is entered to query SAVE, the Eligibility Statement message is “Temporary Employment Authorized.”