Health care

Health is universally regarded as a primary necessity. The World Health Organisation defines health as a state of complete physical, mental and social well-being.  

The Netherlands has a high level of health care. This is reflected in the average life expectancy, which is 76 years for men and 80.9 years for women. Not all these years are healthy, however. Men spend an average of 14 years and women an average of 20 years of their lives in less than good health.

Quality of care
In the Netherlands, health care is provided by a wide range of institutions and professionals. Affordability, quality and accessibility are the key concerns. Quality of care is regulated by a number of laws. Patient and consumer organisations also contribute to the quality of care and ensure that patients have a say. They can for instance call insurance companies to account on the purchase of good quality care.

Hospitals, homes for the elderly and other care providers are responsible for setting up and monitoring their own quality systems. The Health Care Inspectorate supervises the quality of care on behalf of the government.

How we stay healthy
There are several ways in which the Netherlands seeks to prevent illness and disease. General practitioners are the first point of contact for people with health complaints, and they play a key role in preventive care. Furthermore, all babies and infants are vaccinated against diphtheria, whooping cough, tetanus and polio. Screening (for example, for breast cancer) also helps to detect health risks at an early stage.

The Health Council plays an important advisory role. A healthy diet, sufficient exercise, not smoking, drinking alcohol in moderation, practising safe sex and relaxing regularly – all contribute to good health. Various organisations inform the public about such matters and campaign to alter harmful patterns of behaviour.

Accessibility
In the first place, medical services must be affordable. Several statutory insurance schemes exist to make care financially accessible for everyone. There are various types of insurance covering hospital care, GP consultations and paramedical care, which together account for 43% of all expenditure on care.

About 60% of the Dutch population is compulsorily insured with public health insurance funds. The government determines the cover provided and the income-linked contribution. People who earn too much to be publicly insured have to take out private insurance. Private insurance companies set their own premiums, generally based on the risk of illness. A special private insurance scheme ensures affordable care for the elderly and the chronically ill. A new health insurance system will be introduced in 2006, consisting of a single compulsory standard insurance scheme for curative care. There will no longer be a distinction between public and private health insurance. The new system will make health care more efficient and customer-oriented.

Cost control
Health care in the Netherlands costs nearly €43 billion a year. The government is trying to keep care affordable. Yet health care is the fastest growing item in its budget. This is partly due to the demographic ageing of Dutch society, which is increasing the demand for health care and lengthening waiting lists. The extra money that has been made available in recent years has been used to cut waiting lists and increase the salaries of health care workers to make their work more attractive.

Cost management is currently a key focus of attention. The government is trying to introduce incentives into the system in order to increase efficiency. People are also being given more responsibility. In 2005, a general excess will be introduced into the public health insurance scheme and the cover will be reduced in order to make people more cost-conscious.

Long-term care
Recent years have seen a shift towards care in the community for the elderly and the disabled. The focus is no longer on the illness but the person with the illness, who wants to lead as independent a life as possible. Care previously confined to institutions can now be provided at home, if the patient wishes. Patients who live independently need to have a suitable job or another useful activity. Care providers therefore work closely with manpower services, welfare agencies and industry.

Dutch municipalities are legally obliged to provide care services for the elderly and the disabled – transport, wheelchairs and special facilities in the home. Patients can now apply to a special municipal agency for care services or for an allowance with which to purchase the care themselves. This has led to greater flexibility and a more demand-driven approach among care providers.

Developments in primary health care
Primary health care (GP, paramedical, obstetric, maternity and dental care) has been undergoing a transition since 2003. The planned changes will make care less centrally regulated and more indivually focused. Eventually, it should become more efficient in response to factors such as market forces. The focus of the reforms is on improved cooperation between GPs and other primary health care providers, such as physiotherapists. The government also plans to support and encourage local entrepreneurship in the health care sector.

In secondary health care (specialist and outpatient care), the introduction of a new funding system has the highest priority. The system will give hospitals more autonomy and make people more cost-conscious. Hospitals have already undergone change. The number of beds and the duration of admissions have both been cut drastically, while one-day admissions and outpatient treatment have increased.

Medical technology and organisational change make it increasingly possible to provide care to patients at home. Some hospitals have outpatient clinics, so that patients do not always have to go to the specialist central hospital. In addition, new care providers have emerged in the form of private clinics.

Medicine
The Dutch use relatively few medicines compared with other Europeans, and prices in the Netherlands are at the European average. Nevertheless, as in other Western countries, expenditure on drug treatments has risen steeply, mainly due to the arrival of new, better and generally more expensive medicines. To control costs, the government promotes a 'sensible and economical' approach to prescribing and using drug treatments.

The government has opted for a hands-off approach, giving care insurers direct control over the supply of medicines (pharmaceutical care). The idea is to bring health insurers closer to patients, doctors and pharmacists, since they are in a better position than the government to supply medicines effectively and control costs.

Drugs
The Ministry of Health, Welfare and Sport coordinates Dutch policy on drugs. The main objective is to prevent drug use and to limit the risks associated with it. The Ministry of Justice is responsible for combating drugs trafficking. The justice authorities and care agencies cooperate at both national and international level.

Dutch policy on drugs makes a distinction between cannabis and hard drugs (e.g. heroin, cocaine and synthetic drugs), based on the different health risks. The number of drug-related deaths in the Netherlands is the lowest in Europe, as emerged from a study performed by the European Monitoring Centre for Drugs and Drug Addiction in Lisbon.

More detailed information about Dutch policy on drugs can be found in the booklet "Q&A Drugs", published by the Ministry of Foreign Affairs, which is available on the ministry's website: minbuza.nl/drugspolicy

For more information on the topics discussed in this chapter, contact the Ministry of Health, Welfare and Sport.
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