Emergency Communications, (NACEC)
"Providing Military Family Communications Support and
Disaster Operations Communications Support, Since 1990!"
To help those that are here to do research on our organization's validity, credibility and sincerity, I am posting the following information. I hope that this information will help to shine some light on both the memo's accuracy and our organization's credibility and legitimacy.
What is Flash Mail and why restart it?:
This service makes it possible for their letter to reach the family member in just days instead of weeks.
The Flash Mail service was previously used in 1997, 1998, 1999. Due to the expansion of the Internet and e-mail availability, it was discontinued in 1999. At that time U.S. Force deployment were more or less at normal levels.
With the drastic increase in the number of U.S. Forces being deployed, we felt the Flash Mail service could again be of value to assist with routine military family communications.
The memo implies that the website registrant may not be a U.S. National, implying that I am not.
The memo makes NACEC sound like something new and dangerous that just sprang up out of nowhere:
1993 - NACEC assists the Salvation Army in Des Moines Iowa with the Flood of The Century.
1994 - NACEC provides voice and message communications between U.S. Forces in Haiti and families back home.
1990-91 NACEC grew out of the "Desert Voices Project" which provided a 2-way voice communications link from those serving in "Operation Desert Shield/Storm" to their families back home. The Desert Voices Project communications center was designed, developed and managed by Edward & Rebecca Addy NACEC's founders. It was built on a old Nike Missile Base south of Minneapolis Minnesota leased from the U.S. Government and was one of the most powerful long-range HF 2-way radio communications centers in North America. It was operated as part of the DOD's Army MARS (Military Affiliate Radio System) and provided communications directly with front line military units in the desert using their units HF tactical radio equipment. The project was so successful that it quickly gained national attentions and was even featured on the news program "Inside Edition". Nearly 50 companies provided materials and equipment and over 200 volunteers came forward to serve as radio operators and the other staff needed to make it a success. The Desert Voices Project handled over 5,000 radio/telephone calls and messages between U.S. Forces and their families back home. It was known and appreciated by U.S. Forces all over the deserts of the Middle East.
Desert Voices received recognition from many after the War and the project were over.
Are you a bit confused after looking at just some of our history and information?
Here is some item by item information that is correct, unlike the misleading information in the memo;
I am the Founder and Executive Director of the organization. I was born in Iowa, and am an Honorably Discharged Vietnam Era Veteran of the U.S. Army Signal Corp (1970-72).
What have we done to try to resolve this memo problem?
I called Chief Army MARS, who had not yet heard of the memo. He asked me what we were doing and I told him. It was quickly discovered that perhaps the problem was that we were using the SSN as the senders ID number. I was told that the use of the SSN is not allowed because of risk of identity theft.
As I could not find a number for ACERT I contacted RCERT a Regional CERT. They knew nothing of the memo and could not find a copy of it in their system. I walked them through the Flash Mail service and they felt that two things should be changed. Stop using SSN's and make the communications with the system more secure.
That day the software was rewritten to use a unique computer generated PIN instead of the SSN and the revised software loaded into the system before midnight. All files that had used SSN's were removed from the system at that time and the switch to PIN was complete.
By noon on the 27th, the next day, we had secured Flash Mail by running all communications containing personal information between users computer and our main computer system through a secure server so it would be encrypted.
We contacted Congressman James Oberstar's office who agreed to look into the memo and ACERT's actions.
I received the first mostly complete copy of the memo with the contact information included.
On February 28th I called the FBI in Duluth, but they did not want to talk to me as no case was open.
We spent the next several days waiting to hear a reply from the Congressman's inquiry and answering hundreds of e-mails and comments from concerned and angry individuals that had seen the ACERT Alert memo.
We then also met with the staff at U.S. Senator Mark Dayton's office and they also started looking into the memo.
We were contacted by and spoken with the FBI whose agent was satisfied that we are legitimate and not doing anything wrong.
On Monday March 10th I was contacted by the agent from the DOD's DCIS the Defense Criminal Investigators Service whose main concern seemed to be on security issues like what if someone hacked into our system and got the Flash Mail files.
I then revised the software again making it possible for us to remove all addresses and the text of any letters, daily, yet still allow the system to provide feedback on the processing status of their letters to those that are using the Flash Mail service. This revision was installed by the next day.
We then hired legal council as this thing was looking and feeling way to strange. We were receiving death threats because of the ACERT memo so we call on local law enforcement who are now providing additional security.
Our council talked to the DOD's DCIS the Defense Criminal Investigators Service and they had finished their investigation and had determined that we are indeed a legitimate organization and not doing anything wrong.
On March 12th I spoke directly with ACERT who stated they were already working with their
legal department on a corrective Alert memo that they expected to transmit by March 14th.
On March 14th, our legal council called ACERT to confirm that the corrective Alert memo stating that we are a legitimate organization would indeed be transmitted today. He was told that it would indeed be sent out today. This would start to get this damaging mess straightened out.
If you are at a .mil domain you can view the retraction. SAR02-0004.1 is available at
Please send us a copy of this retraction and let us know what you have done to try to get this fresh information out to help let military families know the truth about our organization, as the original damning memo is still out there being circulated and needs to be stopped.
Call your Senators and Congressmen letting them know what is going on here and that the DOD ACERT needs to be issued a specific set of operating guidelines to prevent them from making this type of incorrect misinformation attack on another legitimate organization in the future.
The North American
Center For Emergency Communications, (NACEC)