To unlock the ability to earn stars, a site must first earn one of the "Linking Stars" and be an "Official Member" (except for the Green Star).

Note:  We don't want or expect anyone to attempt to earn ALL of the stars.  The reason there are so many is so that agents have "choices" in what they earn.

Guests: 

Guests are eligible to earn the Green Star. 

Official Members:

Provided they meet the qualifications, Official Members are eligible for all stars except the Green star.  All Official members are automatically identified by a black check.

Earning checks does not require any link.

Ranking among official members is determined by who has the most stars and checks.  Official Members are always ranked above Guests.

When you earn a star:  Except for the blue and black checks, there is no way for us to "automatically" know you've earned a star, so you have to let us know.  Visit your admin page, sign in, click on email customer support -- and let us know what you think you've earned.