Last Updated: February 17, 1999
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The Orlando (Fla.) Sentinel
Editorial Code of Ethics
The Orlando Sentinel sets high standards for all employees.
We stand for the journalistic values of truth, honesty, courage, fairness,
compassion, balance, independence, credibility and diversity.
We seek the truth and report it as fully as possible under deadline
pressures, striving for clean, concise, complete reporting.
We seek out and disseminate competing perspectives without being unduly
influenced by those who would use their power or position.
We seek to give a voice to the voiceless.
We seek to treat sources, subjects and colleagues as people deserving
our respect, not merely as a means to our journalistic ends.
We seek to inform our readers and to reflect fairly the breadth of our
community.
To accomplish these goals, we require that Editorial Department staffers
be especially careful to maintain objectivity and credibility.
Our first obligation is to our credibility -- that is, to the public
at large and not to any other person, business or special interest.
Employees should avoid any activity that would impair their integrity or
jeopardize readers' trust in us.
That is the responsibility of all employees and correspondents to be
sensitive to real and potential conflicts of interest and other matters
of propriety involving our image, collectively and individually, and to
discuss them with supervisors, who should find a way to resolve them promptly.
The guidelines set forth herein will answer most questions about ethics
and should be followed at all levels of the Editorial Department.
Certain circumstances may warrant exceptions. Whenever doubt arises
in a situation, a supervisor should be consulted for a decision.
Passes, free tickets and discounts
Staffers should not solicit or accept passes, tickets or discounts for
their personal use unless those are available to the nonmedia public.
Employees may accept free admission to events they are assigned to cover
but should never insist on free entry. The company will reimburse
ticket charges.
Staffers who are not covering an event should neither request nor accept
tickets or access to tickets that publicists may have -- even if the individuals
were to pay for the tickets -- because such special favors raise the appearance
of a conflict of interest.
Working employees may accept passes to events where there are special
facilities such as press boxes or press tables -- for which tickets are
not sold. Press facilities or tickets may be used only by employees
assigned to cover an event or by those attending for legitimate news purposes.
Because we are a major corporation and large employer, discounts for
certain attractions and services are sometimes made available to Sentinel
employees. The Human Resources Division accepts such offers only
after being assured that the discounts are made available to other large
employers as well. Only in such circumstances may Editorial Department
employees use such discounts.
Gifts and gratuities
Employees may not accept any gifts that are offered because of the employee's
affiliation with the newspaper. This includes media days at attractions,
tokens of appreciation and media discounts. Employees who receive
unsolicited gifts or tickets should return them and politely explain our
policy.
Whenever the cost of returning the gift exceeds its value, the gift
should be turned over to the Communications Desk for distribution to an
appropriate charity, or for disposal. Communications desk staffers
also can assist in returns and provide a standard letter of explanation
to the sender. Such a note is a good idea because it can serve to
reduce future gifts.
This policy does not prohibit attendance at media days or other social
gatherings arranged for the press, but it does require that employees pay
their way whenever possible.
This policy is not meant to prevent an employee from accepting a cup
of coffee or an inexpensive lunch from a source, provided the employee
regularly returns such favors. An employee covering a banquet or
similar event may accept a free soft drink or an hors d'oeuvre but should
arrange to pay for a meal. Reporters covering a news conference where
food is served should use their judgment about eating. If there is
no way to pay for the meal at the time, the employee should attempt to
pay for it later or to reciprocate.
Alcoholic beverages, dining out
While covering an event where alcoholic beverages are served, employees
may not accept free drinks of beer, wine or liquor.
When it is necessary to dine with a source while pursuing legitimate
news leads, employees should make every effort to pay, ensure that the
bill is shared evenly or reciprocate later.
Employees should avoid the appearance of being wined and dined by any
source or agency. They also should avoid circumstances where it could
appear that their judgment, credibility or objectivity is impaired by drinking.
Consumer products
Books, recordings, videos, computer programs and other samples of inexpensive
consumer products sent to The Orlando Sentinel for review are considered
news handouts.
Such material may be kept by the writers to whom they are assigned for
possible review. Materials of use as reference works may be kept
regardless of whether they are reviewed. Such materials become the
property of The Orlando Sentinel. Books and recordings that are not
reviewed or retained for reference will be sent to appropriate charitable
organizations.
Unsolicited samples of inexpensive products also will be treated as
news handouts and may be disposed of at the discretion of a supervising
editor. More expensive product samples should be returned with a
letter explaining that the newspaper pays for such products when they are
the subjects of stories.
Employees may not accept discounts on merchandise unless such discounts
are routinely available to the general public.
Contests and honors
Sentinel Communications has a proprietary interest in the material that
its staffers produce. Thus, the newspaper is entitled to determine
which entries will represent it in contests.
Employees may enter only contests, and accept awards from contests,
that are included on the newspaper's list of recognized state, national
and international competitions, unless the staffer has the approval of
the managing editor or, in the case of the editorial page staff, the editorial
page editor.
Staffers should not enter contests sponsored by any commercial entity,
even though the contest may be affiliated with a journalistic organization,
unless the competition appears on the list of recognized contests.
The list exists largely to avoid the appearance of a conflict of interest
that would occur if staffers were to win or accept awards from organizations
they are assigned to cover. Contests sponsored by nonjournalistic
groups that are self-promoting and judged by nonjournalists are off-limits.
Unsolicited certificates and plaques of appreciation for the newspaper's
coverage may be accepted but as a rule will not be publicized. Corporate
or editorial managers -- not reporters who regularly deal with the group
bestowing the recognition -- should accept such recognition in the name
of the newspaper.
Relationships
Staffers must declare conflicts and avoid involvement in stories dealing
with members of their own families, the staffer's business and personal
interests such as clubs, schools and other organizations.
Employees must not cover -- in words, photographs or artwork -- or make
news judgments about family members or people with whom they have a financial,
adversarial or close relationship.
Employees must inform their supervisors of personal relationships that
may conflict with their job responsibilities. Supervisors will work
with staffers to resolve conflicts arising from close relationships with
news sources.
We recognize that spouses and family members have lives of their own
to lead. But immediate family members should become familiar with
our concerns and policies requiring us, as journalists, to avoid outside
activities that could create a conflict of interest or the appearance of
one.
Outside activities
Employees must not use their association with the paper for personal
gain. This specifically prohibits such practices as using the newspaper's
stationery for private business matters or using the newspaper's name or
a job position to gain advantage in a private situation.
Staff members should avoid involvement in public affairs and other outside
activities that could create a conflict of interest or the appearance of
one. Staffers who are members of outside organizations should not
be involved in news coverage of the organizations and should not use their
positions at the newspaper to seek publicity or otherwise promote the organization's
interests.
Because holding office in an organization poses more potential for ethical
conflict than regular membership does, staffers should not accept such
a role without approval from the managing editor or, in the case of the
editorial page staff, the editorial page editor.
Staffers should not take an active part in political management or in
political campaigns, except to exercise their rights as citizens to vote
and to express their opinions privately. Staffers should avoid public
displays of their political opinions, such as campaign buttons or bumper
stickers, that could raise questions about their overall objectivity.
Outside employment
Outside employment is permitted for Editorial employees if:
(1) There is no conflict with their duties to the Sentinel or any other
Tribune Co. business;
(2) Employees receive prior approval through arrangements with their
supervisors; and
(3) Such endeavors do not infringe on scheduled working hours or in
any way prevent employees from performing their assigned duties.
Employees are prohibited from using their position at the newspaper
or the influence of the newspaper to benefit any outside employment enterprise.
Any outside employment that creates, or gives the appearance of creating,
a conflict of interest is prohibited.
An employee's position with the newspaper may not be used for profit
or self-promotion without permission. Permission of a supervisor
also is required for paid or unpaid appearances for speeches, lectures
and appearances on radio or television shows.
For the purposes of this policy, the term "employment" includes all
forms of moonlighting with a competitor, as well as internships, both paid
and unpaid.
Disclosure of information
Employees have access to information that must be held in confidence
to protect the company's best interests. In general, company business
should not be discussed with outsiders unless it is necessary to the performance
of the job, and discretion should be used in sharing information within
the company.
Disclosure of confidential information to an outside party or someone
within the company who does not have a need to know requires prior approval.
Confidential information includes, but is not limited to, notes and other
research material, unpublished stories, editorials and the names of confidential
sources; preprinted advertising; and personnel, compensation or financial
information.
If an editorial employee is in doubt about whether information is confidential
or with whom it can be shared, he or she should consult with the division
manager, managing editor or editor.
Nothing in this policy prevents a reporter from discussing information
gathered for a story in order to verify it or to get reaction from other
sources.
Freelancing
All news, feature material, photographs and artwork that employees produce
on Sentinel time belong to the newspaper. Such material may not be
sold to another publication or news service without permission of the managing
editor or, in the case of the editorial page staff, the editorial page
editor.
Employees may perform certain freelance work on their own time, provided
that the Sentinel receives their first and best efforts and their editors
are advised of the activity. Staffers may not freelance unless they've
made certain that no section of the newspaper is interested in publishing
a similar piece by them first.
Employees must not contribute to a publication or news service that
directly competes with the Sentinel, Sentinel Communications or any Tribune
Co. business. Nor may a staff member submit freelance material or
perform a service that would permit another publication or news service
to scoop the Sentinel. Likewise, staffers may not freelance for any
business activity that may have the Sentinel as its client for that particular
project. Should questions arise about such matters, the staff member
should consult with the managing editor or, in the case of the editorial
page staff, the editorial page editor.
Employees should neither pursue nor accept freelance assignments for
publications produced by organizations that they cover. The request
by such an organization to reprint any story previously published in the
Sentinel must be approved by the managing editor.
The newspaper has the right to curtail stringing activities of its employees
if such stringing could conflict with the staffer's regular duties or those
of a colleague. All stringing arrangements must be approved by the
managing editor or, in the case of the editorial page staff, the editorial
page editor.
The newspaper prohibits staff members from appearing regularly for pay
on television or radio shows unless the managing editor grants permission.
Generally, participation in television or radio should be for the purpose
of enlightening the public or advancing the interests of Sentinel Communications.
One-time appearances should be approved by division managers. Should
questions exist about such matters, the staff member should consult with
the managing editor or, in the case of the editorial page staff, the editorial
page editor.
Syndication of a staff member's work is subject to prior approval of
the editor.
An employee wishing to produce a book based on material gathered on
Sentinel time or by contract for any agency of Sentinel Communications
must obtain the permission of the managing editor. This step is necessary
because of the Sentinel's proprietary rights to such material. Although
Sentinel Communications does only a small amount of book publishing at
this time, the company is entitled to first refusal when its own material
is involved.
The newspaper expects a high standard of professional conduct from employees
when they perform freelance work. They should choose publications
or news services with good professional reputations. An employee
must not perform freelance work under color of working for the Sentinel.
Sources should be told for whom the work is being done.
Editorial employees should get the approval of the managing editor before
taking on freelance work of an advertising nature, such as providing copy
for advertorials. In cases where such freelancing is approved, writers
generally always should avoid topics that overlap their current beats and,
for that matter, topics that involve beats to which they may likely be
assigned later.
Investments
Reporters, columnists and editorial writers should not write about companies
or industries in which they have a personal investment, nor should they
invest in companies or industries about which they report or write regularly.
Editors should not make news decisions about companies or industries
in which they have a significant personal investment. When that is
impractical, they should declare their conflicts and ask another editor
to review any such decision.
Editorial staffers may participate in pooled investments, such as mutual
funds, if those investments are not limited to the industries about which
the reporters or editors make news decisions.
In no case should information being gathered for publication be used
for personal gain.
Fabrication
Fabricated information has no place in journalism. Fictional and
satirical writing should be clearly labeled if there could be a doubt in
the readers' minds about whether such writing deals with real events and
persons.
Plagiarism
Plagiarism is prohibited and is grounds for dismissal. For the
purposes of this policy, plagiarism is defined as the duplication of another
person's writing, passages that contain distinctively personal thoughts,
uniquely stylized phraseology or exclusive news information. A comparable
prohibition applies to the use of graphics. We will never pass off
information as our own unless we have independently verified it and given
credit where credit is due. This policy also forbids lifting verbatim
paragraphs from a wire service story without attribution or a shirttail
pointing out that wire services were used in compiling the report.
In the interests of accuracy and credibility, quotes of individuals
taken from intermediate sources -- other stories, oral relay by a nonstaff
writer, press releases and handouts -- should be sourced.
Posed photographs
Photographers must not stage or direct the content of news photographs.
We must never alter the elements of a news setting. This does not
preclude a reasonable degree of posing of non-news situations. Photos
posed to illustrate an idea should be labeled "Photo Illustration" when
the use could create any doubt in the reader's mind whether the scene is
actual or set up. It is not necessary to label fashion photos as
photo illustrations; however, a photo of a child model used to illustrate
a story on child abuse would require such a label.
Photo alteration, retouching
Photographs in The Orlando Sentinel must always tell the truth.
The content of a news photograph will never be altered in any way that
turns the photo into something the photographer did not shoot.
The context and meaning of photographs will not be changed beyond established
quality enhancements and standard retouching methods applied by a qualified
photo technician. Retouching will be limited to removal of normal
scratches, transmission line "hits" and dust spots; to standard printing
techniques such as dodging, burning-in, contrast and brightness toning
and cropping.
The elimination of objects that tend to distract or offend is prohibited.
Severe cropping that could change the meaning of a photograph should be
avoided.
Excerpts
We reserve the right to edit anything that goes into our newspaper,
including syndicated excerpts from other publications. Of course,
we should make every effort to protect the integrity of the work, but that
should not be a major problem: It is highly unlikely that we would run
a previously published article requiring extensive changes.
At times, though, excerpts must be edited -- to eliminate a grammatical
atrocity or a taste or fairness problem; to make repairs for the sake of
continuity or clarification, as in identifying characters whose names and
roles have been lost in cutting.
We may not gratuitously use excerpts from published works except for
purposes of criticism or review of the work itself
Even in this type of usage, we may excerpt only a small part of the
whole work. As for the definition of small, this advice from our
legal counsel: If we use more than a few lines or when there is any doubt,
we should get clearance from the publishing house.
With the exception of reviews and the like, we should not pick up any
excerpts from copyright works -- stories, books, songs -- without first
obtaining approval from the individual publishers.
It is preferable to have such an agreement in writing, but approval
by telephone should be acceptable. When calling, be sure to take
notes as a form of written evidence: the time, the date, the name of the
person granting permission, and the wording and provisions, if any, of
the clearance.
Reproduction of syndicated cartoon characters is permitted if credit
is given to the artist and syndicate, but this should be limited to when
we are illustrating a story about the characters, the artist or genre or,
conceivably, the syndicate. Sentinel artists are discouraged from
rendering their own versions of another's cartoon creations.
Maps and graphics from other publications can be reprinted, but only
with permission. Statistical data from other publications can be
reprinted in our graphics only if the source is generally available to
all news media. We must exercise respect and credit accordingly.
Permission of the network or affiliate is required for the publication
of any image taken from television, with the exception of images frame-grabbed
from public-access stations such as NASA Select and C-SPAN.
Legal matters
All editors and writers are expected to keep up with changes in libel
laws and on court rulings involving cases of libel or invasion of privacy.
Legal problems in these areas are unlikely to arise if editors and writers
abide by what should be basic principles, by whatever standard: fairness,
truth, concern for the sensibilities of others and -- most important --
balanced and objective presentations, in words and in art.
Unfairness sometimes can be hard to spot. An "anatomy" of a crime,
for example, may include a graph or two dredging up a happening that someone
for years has been trying to live down. Beware.
Subtle putdowns also can hide cleverly in humor pieces, unnoticed among
the chuckles.
And in profiles, a hurt can slip through with the flick of a short verb
(swills, slurps) or as a "colorful" modifier (skittish eyes, deep-grooved
wrinkles).
From our past experience, we should ask ourselves these questions in
evaluating the fairness -- and safety -- of articles bound for print:
-
Does the article accuse anyone of committing a crime or of committing any
acts constituting a crime?
-
Is anyone accused of conduct, characteristics or conditions incompatible
with the proper exercise of a lawful business, trade, profession or office?
-
Does the article impute to anyone an existing "loathsome" or communicable
disease? Does the article attribute unchastity?
-
Does the article contain any statements that might reasonably be considered
to harm any person's reputation or good name?
-
Are there any people who might be defamed in the article who, although
not explicitly cited by name, can be identified by descriptions or other
information contained in the article?
-
Are the reports accurate?
-
Are statements in the report properly attributed?
-
Is the article balanced, fair and unbiased?
-
Does the reporter (or editor) have any ill will, bias or hostility toward
subjects of the article?
-
Did the reporter contact, or attempt to contact, the person or people who
might have been defamed?
-
Does the article set forth both sides of the dispute?
-
Have all sources been identified, documented and verified?
-
Has the reporter adhered to standards of investigating and reporting ordinarily
adhered to by responsible publishers?
All calls and correspondence that might involve a legal threat, or even
a correction, should be referred directly to a ranking editor. (See "Corrections.")
To avoid any suggestion that someone is being judged before a trial,
do not use phrases such as these: indicted for murder, arrested for arson,
accused murderer. The word "for” convicts, and the word "accused"
does not alter the definition of murderer. Instead, use "indicted
on a charge of murder," "arrested on a charge of arson."
Always specify the source of an accusation, such as a court record,
a grand jury indictment or a statement by a public official.
The word "allegedly" is no defense against libel, especially if we seem
to be doing the alleging.
Wrong: Jones allegedly set fire to the house, then shot Green.
Better: Police charge that Jones set fire to the house, then shot Green.
There is a difference between the meanings of innocent and not guilty.
Pleas should be reported as presented: guilty or not guilty. Under
no circumstances should a "not guilty" be changed, on sight, to "innocent."
Attributing information
In most articles, especially noncontroversial ones, attribution can
be kept to a minimum -- enough to identify our source or sources.
This assumes that the reporter has established the accuracy of facts as
presented.
No: The Dunkville City Hall was destroyed by fire early Tuesday, according
to Mayor Ed Dummer.
The city fire truck broke down en route to the fire, he said, and help
from nearby Hamlet arrived too late to save the 105-year-old building.
Dummer said, "We did manage to get a few records out, and the water bills
going out in the next mail." He also said that the blaze attracted hundreds
of spectators, many in nightgowns and robes.
Yes: The Dunkville City Hall burned to a heap of ashes early Tuesday
as hundreds of townspeople, in nightgowns and robes, watched in helpless
horror.
The city fire truck broke down en route to the fire, and help from nearby
Hamlet arrived too late to save the 105-year-old building. "We did
manage to get a few records out," said Mayor Ed Dummer, "and the water
bills going out in the next mail."
Unless there is a reason to be wary of a source's credibility, we should
avoid excessive attribution that indicates we don't believe a word our
subject says.
No: Jones, who says he was born in New York City, would like to visit
an alligator zoo soon, he says. "I've never seen a live alligator
before," he says.
Yes: Jones, a native of New York City, is eager to visit an alligator
zoo. "I've never seen a live alligator before."
Little attribution is required in a one person interview; after all,
every quote comes from the same mouth. Nor, for the same reason,
is it necessary to keep repeating the subject's name. But beware
of monotonous clumps of quotes with all the impact of a CLAW; mix the dialogue
with vivid lines that make the subject and setting come alive.
No: Williams sits on the bed. "What I really wanted in life was
a palace built of pearls," she says softly. But, she adds, nobody
gets every wish; she says she knows that very well. "There was a
time," Williams says with a wry laugh, "when I would have settled for a
bread crust."
Yes: She hops onto the velour bedspread, crossing her bare legs.
"What I really wanted in life was a palace built of pearls." But nobody
gets every wish; she knows that all too well. "There was a time when
I would have settled for a bread crust." She lifts a hand to swoop back
a shawl of hair the color of honey. She laughs. It is a laugh
as darkly dreary as grave side rain.
On occasion, we deliberately and liberally lace a story with attribution
-- the sensitive kind of copy in which we make sure that we maintain total
objectivity, that we get both sides of every angle.
No: Investigators said Joe Smith beat his wife, and he often took a
tire iron to her when he had a drink too many. (The attribution can be
considered cut off by the conjunction, leaving the reporter as the one
making the charge.)
Yes: Investigators accused Joe Smith of beating his wife, and they said
he often took a tire iron to her when he had a drink too many. (Note: once
you have clearly identified the accuser, such accusations can be written
in passive voice to keep from being too repetitive. Example: Smith also
is accused of beating his children, parents and grandparents.)
Using anonymous sources
The use of anonymous sources should be avoided because it undermines
the newspaper's credibility. Those readers who are suspicious of
what we have to report have greater reason to distrust information when
we can't tell them where we got it. Writers should make every effort
to get information on the record -- that is, with the source willing to
be quoted by name.
The use of anonymous sources is considered legitimate in some cases.
But they ought to be used sparingly, and not just because someone "asked
to remain anonymous."
To determine which cases are legitimate, the following four-part test
should be applied in each instance:
-
Is the information being attributed to the anonymous source NECESSARY to
the article?
-
Can the information be had ON THE RECORD from any other source?
-
Does the anonymous source have a LEGITIMATE REASON for remaining unidentified?
-
Can we EXPLAIN that reason in the article?
The required responses should be yes, no, yes and yes. We need to
explain in the article -- unless it is patently obvious from the context
-- why the source can't be identified.
Whenever possible, use a term other than source to describe people providing
us with information. It's too cloak-and-dagger. Partial identification
should be included whenever possible; it allows the reporter to circumvent
source and lends more credence to the information being reported.
For instance, a high level EPA official said, a congressional aide said,
a department official said, even persons familiar with the negotiations
said are better than the source said or sources said.
In dealing with sources, reporters should be careful to note the distinction
between information provided on the record, on background (or not for attribution)
and off the record.
Information provided during an on-the-record interview can be used and
specifically attributed. Information given on background or not for
attribution can be used in a news report as long as the source is not specifically
identified. Generally, information provided during an off-the-record
interview cannot be used in print -- with or without specific attribution
-- unless it is confirmed independently elsewhere.
But because there is no universal agreement about the meaning of the
term "off the record," before any "off-the-record" information is relayed,
reporters should establish with the source just what promise the source
expects. For some sources, it may be that they expect the information
will not be used for any purpose; for others, it may mean that the information
is not for attribution but may be independently verified with another source.
No reporter can promise a source absolute confidentiality because at
least one editor will need to know the source's identity before the newspaper
will publish information provided by an anonymous source. Cases where
confidentiality means a reporter's possibly going to jail to protect a
source require the prior approval of the managing editor or editor.
Using fictitious names
If the newspaper's use of anonymous sources is rare, its use of fictitious
names for subjects or sources should be even rarer.
Generally speaking, if the subjects of news articles cannot be identified
by name in a news report, they should be treated like any anonymous news
source, with their use subject to the same four-part test. Partial
identification is preferable to a fictitious name in most instances.
Dealing with "no comment'
A person's decision not to answer a reporter's questions should be treated
with care in news reports.
Generally, there are three ways a person's desire not to be quoted in
a news report can be worded:
-
The person refused to comment.
-
The person would not comment.
-
The person declined to comment.
The Sentinel's preference in most instances is the middle one -- would
not comment. It's the most neutral.
Refused to comment is a loaded phrase that should be used sparingly;
save it for instances in which the person questioned would be expected
to respond to a serious allegation -- because of his or her public office,
job description, relationship to the article or the particular circumstance
-- but goes out of his or her way to avoid doing so.
Declined to comment is not a loaded phrase, but it does imply that the
person doesn’t have an obligation to comment on whatever is happening.
Use it for soft allegations and sensitive situations. For instance,
a private citizen involuntarily drawn into the public spotlight -- by a
car accident, heroic rescue or other unforeseen situation -- is under no
obligation to respond to questions.
Also, keep in mind that all three phrases can often be avoided.
The reader is usually better served if you can specify what the person
is not revealing:
-
Jones said he would not reveal the contents of the indictment until ordered
by a judge to do so.
-
Smith would not identify the businesses under investigation.
-
Thompson said he would not respond to the prosecutor's charges outside
the courtroom.
Avoid using declined comment and refused comment, as in Jones declined
comment. Strictly speaking, that means the person in question turned
away the reporter's attempt to comment on the situation at hand.
It's not the reporter's comments we're seeking.