How to Order Publications,
Software, or Web-based Subscriptions
- Complete our SECURE ONLINE ORDER FORM
- For Canadian Customers' Online Order Form click
here
- For US Customers' Online Order Form click
here
- For International Customers' Online Order Form click
here
- Forms of Payment - All orders must be
prepaid
- For US dollar charges, we accept Visa, Mastercard,
American Express.
- For Cdn dollar charges, we accept Visa, Mastercard,
American Express, Discover, Diners.
- To pay by check, all checks should be made payable
to "New Concepts" and sent to:
New Concepts Travel Marketing
2 - 3088 Francis Road
Richmond BC Canada V7C 5V9
- To pay by bank wire transfer, please contact us for
details
- If your company requires an invoice in order to process
payment, please let us know and we will email or fax
one to you
- If paying by credit card:
- The simplest way is to fill out our SECURE ONLINE
ORDER FORM (see above).
- But if you prefer to FAX your order, fill out and
print the same online order form, and fax to 604-272-4574
- Or EMAIL your requirements & payment details to
sales@newconcepts.ca
- Or MAIL your order - fill out and print the same
online order form, and send to
New Concepts Travel Marketing
2 - 3088 Francis Road
Richmond BC Canada V7C 5V9
- Or PHONE our office between 8:30 am and 5 pm Pacific
time at 604 272 1174 or 1-888-975-7888
- Order Confirmation:
- We confirm all orders via email as soon as possible
after receiving them. Therefore, please make sure to
include your email address with your order
- Discounts on multiple copies:
- Many customers order more than one copy of our publications
and we frequently offer discounts on quantity orders.
Please contact us at
sales@newconcepts.ca
or call 1-888-975-7888 and we will be happy to provide
quantity discount pricing.
- Delivery Time:
- Most orders will be delivered within 3 weeks. If you
do not receive your order in this time frame, please
email
us to
check status.
- Refunds?
- If you are not satisfied with your order, please contact
us to arrange to return it, and to obtain a refund.
- As much as possible, books should be returned in original
packaging.
- Note: shipping/handling charges are not refundable.
- Business Travel Planner/Star Service Online are only
refundable within first 7 days of subscription.
- If your order is damaged?
- Please email, fax, or call us, and we will arrange
for a replacement.
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