ESP SUPPORT: CONTACT

Please check our FAQ page before sending any e-mails to ESP as many questions are answered in our FAQ's. Due to the volume of e-mails we receive, we are unable to answer your e-mails if your question is already answered in our FAQ's.

Please allow 2-5 business days for an e-mail response from ESP Guitars. Sending another e-mail will not help speed up this process as we answer all e-mails in the order received. Your understanding and cooperation is greatly appreciated.

PLEASE NOTE: Due to the volume of e-mails we receive, please allow up to 1 week or more for a response to your email. We are also only able to help with technical related questions regarding your current or very recent models at this time. We apologize for any inconvenience and are doing our best to catch up as quickly as possible.