= ... stimon.exe ... needs to
= run at startup for your scanner to work.

FWIW, in Win98 you can start it manually before you scan, rather than 
have it run at startup, if you want. I suspect same in w2K.

Mac

Actually, after much digging on the Web, I found a thread with the
source of my problem.  I'm posting the solution, in case anyone,
having similar problems, comes across this thread!

Recently, in trying to address the fact that Win2K was running slowly,
I disabled a bunch of startup programs -- and screwed myself up in the
process.  There is a program called stimon.exe, which stands for Still
Image Monitor, that needs to run at startup.  (You can select or
deselect the process using MSCONG.exe.)  Anyway, I had this
deactivated, which is why the scanner would not respond.  It needs to
run at startup for your scanner to work.

Would have been nice if there had been ONE !$*&^#$!% WORD ABOUT THIS
on Canon's help site, or in their help file that comes with the
product.  Way to go, Canon tech writing staff.

Steve O.
A professional tech writer who sweats the details.
www.OpComm.com

On Fri, 07 Nov 2003 12:48:27 GMT, Steven O.
<Steven(at)OpzZZREMOVE_ALL_Zs_AND_ALL_BETWEEN_ZZComm.com= wrote:

=I have the Canon 8000F scanner, which has been working fine for
=several months with Windows 2000.  Recently, after installing DSL, I
=needed to rebuild the entire system (reinstall operating system, all
=applications -- I did a clean build, but had to uninstall parts of
=Service Pack 4, which may have hashed things) -- and now am having
=problems.  When I try to access the scanner from any app, including
=the Canon Toolbox, I get:  "Cannot communicate with scanner.  Cable
=may be disconnected.  Check status.  Scanner driver will be closed."
=Then, "An error occurred while trying to open the data source."
=
=I have tried installed a different Twain driver, CFM, and that also
=gives an error message. 
=
=I notice that when Windows boots up, the scanner is not making the
=noise it previously made, some kind of reboot, testing-the-scanner
=sound.  However, when the scanner is disconnected from the computer,
=and reconnected to the USB port, Windows definitely announces "New
=device found", and installs the scanner.  The scanner is listed on the
=Control Panel, but the Status is listed as "Unavailable".
=
=The scanner remains connected to the same USB 2.0 port I used before
=(though I also tried the other USB ports, and that didn't help).  The
=USB ports are working okay, because I test them with other devices, so
=it's clearly a software problem.  I have uninstalled the drivers, and
=reinstalled with the latest from the Canon Web site.  I have powered
=the scanner off, and on again.  I also tested the scanner with my
=laptop, and the connection works fine there, so that scanner did not
=mysteriously break, it's working okay.
=
=I searched Usenet for previous posts on this problem, and found
=several people who have experienced the same thing.  Only, none of the
=threads ended with a solution, other than:  Reinstall everything from
=scratch.  (A solution I'd obviously rather avoid.)
=
=FYI, the other problem I'm having -- and it's probably unrelated -- is
=that when I try to add a dial-up networking connection to my PC, I get
=an error message with icwconn1.exe, the internet connection "Wizard."
=
=Finally, in desperation, I tried reinstalling Windows 2K SP 4 (in
=spite of other problems that causes), and it didn't help.  Any
=suggestions -- other than, "Rebuild the entire system AGAIN..." would
=be appreciated.
=
=Steve O.
=
=
=Standard Antiflame Disclaimer:  Please don't flame me.  I may actually *be* an 
idiot, but even idiots have feelings.


Standard Antiflame Disclaimer:  Please don't flame me.  I may actually *be* an 
idiot, but even idiots have feelings.

I have the Canon 8000F scanner, which has been working fine for
several months with Windows 2000.  Recently, after installing DSL, I
needed to rebuild the entire system (reinstall operating system, all
applications -- I did a clean build, but had to uninstall parts of
Service Pack 4, which may have hashed things) -- and now am having
problems.  When I try to access the scanner from any app, including
the Canon Toolbox, I get:  "Cannot communicate with scanner.  Cable
may be disconnected.  Check status.  Scanner driver will be closed."
Then, "An error occurred while trying to open the data source."

I have tried installed a different Twain driver, CFM, and that also
gives an error message. 

I notice that when Windows boots up, the scanner is not making the
noise it previously made, some kind of reboot, testing-the-scanner
sound.  However, when the scanner is disconnected from the computer,
and reconnected to the USB port, Windows definitely announces "New
device found", and installs the scanner.  The scanner is listed on the
Control Panel, but the Status is listed as "Unavailable".

The scanner remains connected to the same USB 2.0 port I used before
(though I also tried the other USB ports, and that didn't help).  The
USB ports are working okay, because I test them with other devices, so
it's clearly a software problem.  I have uninstalled the drivers, and
reinstalled with the latest from the Canon Web site.  I have powered
the scanner off, and on again.  I also tested the scanner with my
laptop, and the connection works fine there, so that scanner did not
mysteriously break, it's working okay.

I searched Usenet for previous posts on this problem, and found
several people who have experienced the same thing.  Only, none of the
threads ended with a solution, other than:  Reinstall everything from
scratch.  (A solution I'd obviously rather avoid.)

FYI, the other problem I'm having -- and it's probably unrelated -- is
that when I try to add a dial-up networking connection to my PC, I get
an error message with icwconn1.exe, the internet connection "Wizard."

Finally, in desperation, I tried reinstalling Windows 2K SP 4 (in
spite of other problems that causes), and it didn't help.  Any
suggestions -- other than, "Rebuild the entire system AGAIN..." would
be appreciated.

Steve O.


Standard Antiflame Disclaimer:  Please don't flame me.  I may actually *be* an 
idiot, but even idiots have feelings.