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Mobile TV - the Critical Planning Factors and The Winners

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Is Mobile TV a fad or a fantastic opportunity?

A technology looking for a solution, or the greatest potential disruptive force in commercial TV and radio for 50 years?

Why have TV/video on your phone?

Well...Why would people want a computer at home? Why would people want a camera in a phone? Why would people print a photo at a kiosk when they can print at home? Why would people want to own more than one watch? Beause they have the choice and want the new user experience.

But what mobile IS NOT is old "TV" on a mobile - that's a key point. Maybe that's why the signals about mobile TV are so mixed, because of this misunderstanding, see these recent headlines for example:

  • Mobile TV due next year
  • Mobile TV trial shows strong support
  • Users turned off by mobile TV
  • BT claims successful mobile TV pilot
  • Nokia's attitude to mobile TV 'ridiculous'
  • Virgin brings TV for the mobile

Digitalharbour_2 At the recent Digital Harbour Forum on New Entertainment and Information for your Mobile Phone, I gave the reasons that Mobile TV will be a huge disruption and a great opportunity.

Skype me. For Euro 5 buy MOBILE TV WINNERS. Call to discuss Mobile TV. No charges without your consent.
Fee Euro 2.00/minute.
Starting with the basics, no techno-babble, I explain the concepts, the forces, the rationale and the Critical Planning Factors and finish with the 6 C factors on which the Winners need to concentrate.

You can buy my 17-page overview for 5 euros using your SKYPE ACCOUNT and talk to me about the details of the report and other MobileTV issues for 2 euros per minute. Free call until you consent to charges.

Is there an project or news that you think we should feature? Email tips@imodestrategy.com. Thanks!

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| 06.05.14 | Weekly i-mode Business Newsletter

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Recent Posts - Summary

Mex3002006 The i-mode Content Forum is a sponsor of the PMN Mobile User Experience Conference, 31st May - 1st June 2006, The Great Eastern Hotel, London, UK. The last conference sold out, register now to reserve your place at MEX.  Benefit from a special 15% i-mode Content Forum partner discount by registering on-line.

BsilogoBSI, Australia's leading fund-raising and business expansion advisory service for early-stage technology companies is the principal sponsor of the i-mode Content Forum.


Mobilemarketingsummit468_1We are also media partners for the mformobile Mobile Marketing Summit, in London on the 28th and 29th of June.

If you're interested in mobile search news, see the latest at Goobile.com

Top New Stories

1. i-mode's road map shows the way

2. Compromising i-mode leads to missed expectations

3. DoCoMo loads Windows Media to link mobile and PS tunes

4. Japan's first 3.5G handset launched with 10X3G speed

5. Non-SMS data usage fails to impress yet

For all of you that asked: Download TELSTRA's i-mode TV tune ringtone.

1. i-mode's road map shows the way

Top item this week is IDC Australia's report on i-mode called "Follow The Yellow Brick Road: The Consumer, The Carrier, and The i-mode Platform" which examines the roadmap of DoCoMo's i-mode platform. 

Jerson Yau, IDC's Associate Analyst, Wireless & Mobility, gives a deservedly up-beat assessment of i-mode's genesis and then its service evolution.  Overall it is a press release worth a quick read by those interested, although in fact most of it is vague and strangely worded.  For example:

#Keystone non-voice applications on MOVA were: i-appli (a software applications framework), i-area (a location based service (LBS)), and i-shot (a digital picture delivery service).

#IDC recommendations for the overall mobile market to ensure that proper resources are allocated to an organisation's ongoing i-mode strategy...

I think it is fair to say that "i-area" and "i-shot" were introduced and exploited better by DoCoMo competitors in Japan; and the "recommendation" leaves me at a complete loss to understand - IDC suddenly seems to be referring to mobile internet in general as "i-mode", rather than a proprietary branded ecosystem of DoCoMo?

Is i-mode a great model?  Yes that's why we promote the concepts here. Does it have some difficulties in the current markets, 7 years down the track, yes, and that's what we are also interested in to get the next generation of a more universal i-mode into play.

Post your opinion below


2. Compromising i-mode leads to missed expectations

The IDC Australia i-mode report contains the following "key finding":

# Exporting the i-mode platform and translating NTT DoCoMo's success with it into other mobile markets requires a great deal of tailoring and compromise by the local mobile operators. Mobile operators who do not see the results they had hoped for by offering i-mode react drastically. They either devalue the platform or abandon it - causing uncertainty with their customers and peers alike.

While this is a typically convoluted statement from the report (combining the present and past tense in the one sentence make it difficult to precisely determine the issue) it raises a good point.  The point is where it seems to be talking about outcomes and where operators have compromised the i-mode model, which has in turn led to its "devaluation" and potential abandonment.  We're seeing that today, in Germany and potentially in Israel.

The question is: is the compromise with the operators compromising their current platforms or the operators compromising i-mode as the key driver to disappointing expectations.  In my book it is the latter since i-mode would not have been chosen as a path forward if the current platforms were performing.  But is is hard to drive the current platforms and mental models out, and people and culture end up comprising the i-mode path and leading to a middle ground of no-man's land.

Of course it is more complicated but with respect to this one finding of the report my take is that the compromising of i-mode will lead to the outcomes reported - although the past tense of the report is puzzling since there have been no official announcements of operators abandoning i-mode.

^^Back to top

3 Reasons why you should Join the i-mode Content Forum
Check our Aims & Objectives HERE

3. DoCoMo loads Windows Media to link mobile and PS tunes

Foma_f902is DoCoMo, playing catch-up to KDDI, will install the Windows Media Audio platform, including its built-in copyright-protection technology, into its 3G FOMA handsets, starting with the F902iS model. As a result of the deal, the phones will be able to play music downloaded to a PC from some 100 online music services, as well songs ripped from CDs in Windows Media Audio format.

IDC projects that the number of music-enabled handsets will rise from 12% of phones shipped worldwide in 2005 to 50% by 2009.

Red Herring gives a good account of music to mobile in Japan and that KDDI has been out-downloading iTunes in Japan, and how DoCoMo is coming from behind.


4. Japan's first 3.5G handset launched with 10X3G speed

Foma_n902ix As part of the massive push to convert 2G to 3G subscribers this financial year DoCoMo unveiled eight new models in its FOMA series, including the country's first handset to utilize the High-Speed Downlink Packet Access (HSDPA) protocol, the N902iX HIGH-SPEED. HSDPA is a new high-speed packet-transmission technology for downlinks at up to 3.6Mbps, or 10 times faster than current FOMA handsets.

According to DoCoMo, the HSDPA-handset can download data at speeds up to 3.6 Megabytes per second, or 10 times faster than the company's current 3G models.

All the "9 Series" 3G phones are preinstalled with i-appli™ software required to use DoCoMo's DCMX™ credit card.

DoCoMo is looking to boost its current 24 million 3G subscribers by 50% over the next 12 months (with a corresponding decrease in its 2G subscribers).

DoCoMo also announced that Masayuki Hirata, Senior Executive Vice President & Managing Director of Global Business Division & Member of the Board of Directors, had also been assigned responsibility for the Corporate Strategy & Planning Department, bringing Global Business and Corporate Strategy under the one hat.  An important move in challenging times internationally for i-mode and DoCoMo.


5. Non-SMS data usage fails to impress yet

When OVUM analysed i-mode partner O2's results for the quarter ending 31 March 2006 they did some interesting work on the data revenue breakdown:

It is well known that SMS makes up most of the "data" revenues of mobile operators and O2 is transparent in publishing non-sms data figures. So based on those we estimate that O2 customers spend around the following on non-sms data services:

£0.84 per month in the UK

£0.90 per month in Ireland

£0.94 per month in Germany

£0.98 per month in Czech Republic (Eurotel).

This makes for interesting reading for two reasons. Firstly, customers in the Czech Republic spend more on non-sms data than some of the most mature Western European markets, and secondly as O2 is often held up as an operator with a strong data strategy and good data usage. It shows there is still some way to go in increasing customer data usage.

Indeed.

END

Is there an project or news that you think we should feature? Email tips@imodestrategy.com. Thanks!


Independent audits, analysis, project reviews and i-mode strategy business advice, seminars and round tables, conference chair and speaking, magazine articles and press comment - to discuss these and other opportunities, please call or email. | Walter | Email Walter | Call (Australia) +61 403 345 632. | Pascal | Email Pascal | Call (France) +33 670 765 643. | Subscribe to i-Mode Strategy.

This Weekly Newsletter on the i-mode business ecosystem is bought to you the i-mode Content Forum (iCF) the world's largest and most active ® content trade association. President Pascal Lorne, and VP Asia-Pacific Walter Adamson.  See our Aims and Objectives.

| 06.05.07 | Weekly i-mode Business Newsletter

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Recent Posts - Summary

Mex3002006 The i-mode Content Forum is a sponsor of the PMN Mobile User Experience Conference, 31st May - 1st June 2006, The Great Eastern Hotel, London, UK. The last conference sold out, register now to reserve your place at MEX.  Benefit from a special 15% i-mode Content Forum partner discount by registering on-line.

BsilogoDon't forget the i-mode Content Forum and Digital Harbour and BSI FAST TRACK to London's MEX Mobile User Experience Conference COMPETITION.

BSI, Australia's leading fund-raising and business expansion advisory service for early-stage technology companies is the principal sponsor of the i-mode Content Forum.

Mobilemarketingsummit468_1We are also media partners for the mformobile Mobile Marketing Summit, in London on the 28th and 29th of June.

If you're interested in mobile search news, see the latest at Goobile.com

Top New Stories

1. Cosmote leads i-mode news in a slow week

2. DoCoMo and other i-mode partners join new Alliance

3. Carriers may lose from mobile TV - DoCoMo

4. How credit card phones differ from prepaid money

5. DoCoMo ponders Korea's Wibro

For all of you that asked: Download TELSTRA's i-mode TV tune ringtone.

1. Cosmote leads i-mode news in a slow week

It's a week of almost no news about i-mode, which might be news in itself.  A Google News search on "i-mode" throws up old stories.  Perhaps Japan being closed down for the week - during Golden Week - explains some of the lull, but there is also a certain unease when searches on all the partners and "i-mode" yield almost zero.  Rumours that Telstra's interest in i-mode is waning continue, with one of their infrastructure suppliers offering this view during the week (off the record).

A roundup of what IS happening includes action in Greece where Hellenic Telecommunications (OTE) said that it had upped its stake in its mobile unit Cosmote (and i-mode alliance partner) to 66.49% from 64.14% - heading towards a buyout according to analysts. OTE paid €20 a share and analysts already have a new target price for Cosmote of €21.70.

Cosmote itself entered negotiations to buy controlling stake in mobile retailer - Germanos - seeking a 34.5% stake from the Founder.  Analysts are mixed about the downstream strategy, however "on the positive side, Cosmote acquires control in a chain with presence in all the countries it is operating in and valuable synergies, as it is paying Germanos, among other, airtime fees of around 7-8% of ARPU". (COSMOTE blended ARPU is about €30 in Greece and it has about 5 million subscribers, an estimated market share of approximately 38%.)

Post your opinion below


2. DoCoMo and other i-mode partners join new Alliance

DoCoMo and two other i-mode alliance partners signed up as part of the "Asia-Pacific Mobile Alliance", boasting a combined customer base of about 100 million mobile subscribers over eight countries and regions.

Alliance_logos_1The members are Far EasTone Telecommunications Co., Ltd. ("FET," Taiwan), Hutchison Essar Limited ("Hutchison Essar," India), Hutchison Telecommunications (Hong Kong) Limited ("Hutchison Telecom Hong Kong," Hong Kong and Macau), KT Freetel Co., Ltd. ("KTF," Rep. of Korea), NTT DoCoMo, Inc. ("DoCoMo", Japan), PT Indosat Tbk ("Indosat," Indonesia) and StarHub Ltd. ("StarHub," Singapore).

The intention is "to enhance members' competitiveness in international roaming and corporate mobile services in their own countries/regions and across Asia-Pacific".

In the latter half of 2006 the alliance will launch "voice, video and data roaming via members' GSM/GPRS and/or W-CDMA networks", with an intention to launch roaming via HSDPA networks once the market is ready.

I'm sure business users will appreciate the services, and pay accordingly as the operators would hope.

The press release also mentioned that "customers can expect a caller ID display service" - in this age of 3G and 3.5G and mobile internet and HSDPA etc etc it seems remarkable that it takes such a massive effort and bureaucracy to deliver such a basic feature, doesn't it?

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Check our Aims & Objectives HERE

3. Carriers may lose from mobile TV - DoCoMo

Mobile TV is hot among carriers, content providers and conference organisers, and also a favourite topic of the skeptics who doubt its ulitmate attraction.  Perhaps they're right, as Masayuki Ishikawa, senior manager of multimedia services at DoCoMo has said in an article:

But there's one drawback, Ishikawa said. "People who'd been using i-mode or doing e-mail may start watching TV."

On the other hand, mobile TV may be an opportunity to get an older, less geeky generation hooked on mobile services. Ultimately, that could assist services like i-mode.

"i-mode was mostly dependent on younger people and other heavy users," noted Ishikawa. "TV is familiar to older people and all ages."


4. How credit card phones differ from prepaid money

If you've wondered how "credit card phones" differ from the embedded stored value "wallet phones" then here is a simple explanation. DoCoMo's DCMX service allows DoCoMo subscribers to buy on credit simply by waving a handset over a reading device.

No signature is required. Unlike prepaid electronic money such as Edy and Suica cards, users do not have to recharge cellphones with money.

The service is based on DoCoMo's contactless credit card settlement standard, dubbed iD. The carrier will earn commissions from shops and restaurants for payments through DCMX.


5. DoCoMo ponders Korea's Wibro

Is Wibro the story of the year for mobile carriers?  It's usually referred to in the context of killing the carrier, but KT Korea has rolled out trials, and DoCoMo is watching and listening.  DoCoMo has experienced the Korean Wibro service (visiting the KT head office and Samsung Electronics). Handover at high speed was witnessed to be very effective.

KT has installed and optimized 150 basestations to deliver its initial retail trials. In the latter half of 2006, customers in Seoul and the surrounding Kyonggi province will be offered seamless ultra high-speed Internet services in a car moving at speeds of up to 120kph.

Samsung_h1000_wibro_phone_samsung_m8000__1Developed by Samsung Electronics and Electronics & Telecommunications Research Institute (ETRI), Wibro allows data transmission at 1Mbps in a moving car at speeds of more than 60kph. It also offers a wider coverage range of 2-10km compared with wireless LAN.

It has to be a key part of a mobile carrier's strategy going forward, and linked into 3.5G and then an integrated part of 4G. This is key component of emerging carriers, especially eMobile in Japan, and the likes of DoCoMo cannot be caught napping in the face of huge reductions in cost per bit of data carriage and in huge reductions in infrastructure costs.  They need to react and to plan to compete. For example earlier this year, Telecom Italia and Samsung announced that they are working together on WiBro.

END

Is there an project or news that you think we should feature? Email tips@imodestrategy.com. Thanks!


Independent audits, analysis, project reviews and i-mode strategy business advice, seminars and round tables, conference chair and speaking, magazine articles and press comment - to discuss these and other opportunities, please call or email. | Walter | Email Walter | Call (Australia) +61 403 345 632. | Pascal | Email Pascal | Call (France) +33 670 765 643. | Subscribe to i-Mode Strategy.

This Weekly Newsletter on the i-mode business ecosystem is bought to you the i-mode Content Forum (iCF) the world's largest and most active ® content trade association. President Pascal Lorne, and VP Asia-Pacific Walter Adamson.  See our Aims and Objectives.

Melbourne - Mobile Usability Contest - Prize to MEX London

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i-mode Content Forum and Digital Harbour and BSI

FAST TRACK to London's

MEX Mobile User Experience Conference COMPETITION

Mex3002006 The i-mode Content Forum is a sponsor of the PMN Mobile User Experience Conference, 31st May - 1st June 2006, The Great Eastern Hotel, London, UK. The last conference sold out, register now to reserve your place at MEX.  Benefit from a special 15% i-mode Content Forum partner discount by registering on-line.

BsilogoBSI, Australia's leading fund-raising and business expansion advisory service for early-stage technology companies is the principal sponsor of the i-mode Content Forum.

  1. Are you based in Melbourne or Victoria Australia?
  2. Would you like to win a $3000 Delegate Entry to attend MEX: The PMN Mobile User Experience Conference in London? (Value of full Delegate Fee is GBP1199 +VAT @ 17.5 %) = AU$3371)
  3. Can you demonstrate an advance in mobile user experience through a deployed application, platform or content management system?
  4. Are you available to be in London on May 31 and June 1, 2006?

Digitalharbour_2 If so we're looking for your entry for our fast-track market-ready mobile user experience competition.

APPLY by sending through an email application to adamson@imodestrategy.com by Friday the 12th of May, 2006.

INCLUDE:

  • A 2 or 3 paragraph description of your application,
  • A 2 or 3 paragraph description of your company,
  • A 2 or 3 three paragraph description of your global opportunity, and
  • Relevant links to company, customers, and examples.

Please include your contact details in your application.

FOR MORE INFORMATION contact Walter Adamson adamson@digitalinvestor.com.au and mobile 0403 345 632.

TIMING: Competitors will be assessed and announced by May 16, 2006.

For more information about the conference and the competition rules, please refer to this PDF document.

Visit www.pmn.co.uk/mex or contact Marek Pawlowski (marekpawlowski@pmn.co.uk or +44 (0)20 8680 2543) for further information.

With thanks also to Mobile Monday Melbourne - part of a global network of events that are designed to stimulate interest and business opportunities in the mobile content industry.

Is there an project or news that you think we should feature? Email tips@imodestrategy.com. Thanks!

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| 06.04.30 | Weekly i-mode Business Newsletter

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Recent Posts - Summary

Mex3002006 The i-mode Content Forum is a sponsor of the PMN Mobile User Experience Conference, 31st May - 1st June 2006, The Great Eastern Hotel, London, UK. The last conference sold out, register now to reserve your place at MEX.

Mobilemarketingsummit468_1We are also media partners for the mformobile Mobile Marketing Summit, in London on the 28th and 29th of June.

If you're interested in mobile search news, see the latest at Goobile.com

Top New Stories

1. Mobile operators stagnate growth in Japan

2. DoCoMo anticipates 20% profit drop

3. O2 chose i-mode over WAP for service differentiation

4. 3G growing to two-thirds DoCoMo subscibers by March 2007

5. KPN pulls plug on i-mode in Germany

For all of you that asked: Download TELSTRA's i-mode TV tune ringtone.

1. Mobile operators stagnate growth in Japan

News of DoCoMo's forecast of a 20% drop in net profit this financial year was accompanied by the often rolled-out furphys of mobile saturation and "intense" competition by many commentators to help explain the predicted drop in profitability.

- see next item

But the facts are that mobile density in Japan is 11th in the world, with plenty of headroom, and there is no substantial competition since the only real competitor is KDDI, until the takeover of Vodafone Japan by Softbank and the entry of new carriers such as eMobile.  DoCoMo would have been unlikely to have included any affects from those events in their current profit downgrade - that will come later.

There has been in effect a duopoly - and the failure of Vodafone to compete is the reason that Vodafone Corporate gave up the fight and sold out to Softbank.  But in the brave world of corporate DoCoMo any negative impact of Softbank's entry would not yet have been acknowledged and not have yet found its way into the released profit forecasts. Of course the introduction of number portability has been well factored in:

"There will be a greater movement of customers between operators this year," DoCoMo President Masao Nakamura told reporters.

(He expects subscriber cancellations to increase by 0.08 point - from 0.77 to 0.85% - after a 0.24 point improvement in fiscal 2005.)

But the main point is not that fierce multidimensional competition has and will lead to profit erosion as reported last year and forecast for this year.  It is simply that effective and successful competition from a sole competitor - KDDI - has had an impact and also that both carriers have failed to expand market penetration and density - except for similar campaigns which won both some new elderly customers and some very young customers.

Post your opinion below


2. DoCoMo anticipates 20% profit drop

DoCoMo reported that its group revenue dropped 1.6% in fiscal 2005 from the previous year to 4.77 trillion yen, falling for the second successive year due to a decline in the sales volume of mobile phones.

But group operating profit rose 6.2% to 832.64 billion yen partly because of a fall in operating costs.

In a consolidated earnings report based on U.S. accounting standards DoCoMo said its group net profit for the financial year to March 31 dropped 18.3% to 610.48 billion yen. Its pretax profit fell 26.1% to 952.30 billion yen. For the current business year to March 2007, the company anticipates group net profit will fall a further 20.1% and that pretax profit will decline 14.4%.

According to the Financial Times, the gloomy prediction for the coming year – though higher than the market had been expecting – highlights the industry's expectations of a much tougher future environment in the Japanese market.

The company acknowledged that operating income would decline partly because of higher investment aimed at strengthening its competitiveness. But it planned to create new revenue sources by broadening the range of services provided by partners, including a recently launched credit payment service.

DoCoMo currently holds 55.7% of the domestic cellphone market.

^^Back to top

3 Reasons why you should Join the i-mode Content Forum
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3. O2 chose i-mode over WAP for service differentiation

Mobile Europe (24 Apr 2006) reported on How and Why O2 went for i-mode. It offers some interesting rationale, consistent with those offered by other i-mode partners, while in a sense missing the main points of the branding and marketing and sales process that is also different to "WAP" - a technology - versus i-mode a business ecosystem and user experience.

O2 had already been offering a mobile internet service for four years based on i-mode's open standards-based rival, the Wireless Access Protocol (WAP), so the decision to invest in a second network technology was clearly not taken lightly. There were several reasons why O2 opted to deploy another mobile internet offering from its WAP service (O2 Active).

"The decision to go with an i-mode service was primarily for the differentiation it could bring in the UK and Ireland, giving us the opportunity to offer high volumes of content with a different business model from WAP," says Steve Hayhow, Head of i-Mode Platform at O2.

Secondly, there is the fact that NTT DoCoMo's proprietary technology is based on the cHTML markup language, a subset of regular HTML that makes migration of a fixed-line website to i-Mode a shorter journey than to WAP, which uses Wireless Markup Language, or WML.

Not only does this mean a less costly process for content providers to establish an i-Mode site, but also enables a richer user experience than is possible within WAP.

"From the customers' perspective, i-mode represents the availability of more content, for a reasonable financial outlay," argues Hayhow, "and a faster experience, thanks to the way it holds menus and icons, with less clicks required to access the content they're looking for."

The article quotes the distinctive difference in the business model, as compared to WAP: the business model that accompanies the technology is fundamentally different from the one used by carriers with WAP-based services.

The barriers to entry for content providers are considerably lower, not only because of the cHTML factor already mentioned, but also because the operator only charges commission fees on transactions carried out on so-called official i-mode sites, i.e. those for which it carries out billing and settlement services. The commission fee is also considerably lower, between a half and two-thirds below that of the fees paid by site operators on WAP carriers' services.

It's worth a read to see the carrier's perspective on moving to i-mode.


4. 3G growing to two-thirds DoCoMo subscibers by March 2007

At a press conference announcing the last year financial results DoCoMo CEO Nakamura said that its FOMA 3G service will soon make up half of all the carrier's subscribers, and will account for two-thirds of its subscribers by this time next year.

DoCoMo started its 3G service in October 2001, although for the first 4 years the service was a failure mainly because of poor handsets. But after fixing the problems the service took off in 2005 and the end of March this year DoCoMo had 23.5 million 3G subscribers, representing 46% of all subscriptions. It expects this to rise to 35 million users, or 66% of subscribers, by March 2007.

DoCoMo plans to invest ¥905 billion (US$7.92 billion) in the coming year, mostly to expand and improve the 3G network. At present it operates about 30,000 base stations, and the figure is expected to jump to about 44,000 by this time next year.

In the middle of this year it will start to upgrade its 3G network to offer 3.5G higher-speed data services. The service will initially be available in the Tokyo area, and expanded to reach about 70% of the country by March 2007, Nakamura said.


5. KPN pulls plug on i-mode in Germany

The Mobile Europe article on O2 and i-mode (see above) contains a few hotspots, perhaps unintentional but worth quoting on their own:

Firstly it states that the first i-mode partner, KPN, is withdrawing i-mode from its German operations: "In the case of Germany, where O2 also has operations, another carrier — E-Plus — is already offering i-mode, but is phasing it out; consequently O2 has delayed its launch so as not to overlap".

Isn't this hot news and highlights DoCoMo's current growing challenge in its international strategy?

Secondly, a snippet, that "O2 also has the right to sub-license to MVNOs on its i-mode network".

Thirdly, although in the early stages of i-mode development "the unofficial sites will not be a significant factor in the overall ecosystem" O2 (via Steve Hayhow, Head of i-mode Platform) acknowledges that, "if unofficial site development takes off as it has in Japan, the traffic it generates should be a significant contributor to O2's overall revenue from i-mode".

Doesn't this hope fly in the face of the trend to flat-rate data pricing?

END

Is there an project or news that you think we should feature? Email tips@imodestrategy.com. Thanks!


Independent audits, analysis, project reviews and i-mode strategy business advice, seminars and round tables, conference chair and speaking, magazine articles and press comment - to discuss these and other opportunities, please call or email. | Walter | Email Walter | Call (Australia) +61 403 345 632. | Pascal | Email Pascal | Call (France) +33 670 765 643. | Subscribe to i-Mode Strategy.

This Weekly Newsletter on the i-mode business ecosystem is bought to you the i-mode Content Forum (iCF) the world's largest and most active ® content trade association. President Pascal Lorne, and VP Asia-Pacific Walter Adamson.  See our Aims and Objectives.

What will change to make i-mode an international success?

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Back in 2004, at the European ETRE event, Keiji Tachikawa - the just retired President of DoCoMo  - remained bullish on i-mode's international ambitions.

Imodebluecloud4k At ATRE 2006 in Beijing this week Alex Vieux, the chairman of the event, asked Access Co CTO Kamada-san "what would change by 2008 to make i-mode a success?", meaning that following the same plan as at present would continue to not be successful.

This is a tricky question for Kamada-san, since DoCoMo is their major customer, their first large customer, the reason for their success, and an investor in Access Co.

Kamada-san's answer was that in Japan DoCoMo controlled the handset makers and relationships and was able to deploy a business model with expensive handsets, full capability, and offer subsidies.  Outside Japan DoCoMo had no contol over the alliance partners relaitonships and business model in these respects and this hindered i-mode's potential success in those markets.

It's true that handset limitations and limited releases of handsets have restricted i-mode's success in many markets e.g. Holland, Australia.

Later in the day, at ATRE, when Yoshito Hori, Chairman & CEO of Globis Capital Partners, was asked if i-mode had been a success outside of Japan his answer was simpler - "No".

Hori-san said that in his opinion it was because telecoms infrastructure was too difficult to successfully export because of different regulatory and other local market conditions and proved beyond DoCoMo.

I think that the reasons for i-mode's international stagnation are more complicated and diverse, and perhaps worthy of a full report in the near future.

Is there an project or news that you think we should feature? Email tips@imodestrategy.com. Thanks!

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Yahoo! powers Softbank's drive on DoCoMo

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We have been bullish on Softbank's ability to harm DoCoMo in the Japanese market, and Son-san's attack on DoCoMo is not only coming from the power of Yahoo! Japan’s 43m subscribers but also underwritten by its strong revenue and profit growth.

Y! Japan reported fourth quarter profit growth of 26% to $110m and revenue climbed 31% to an about $500m for the year, and interestingly operating profit grew even faster – up 35% for the last fiscal quarter compared to a year earlier.

That will help fund his mobile network upgrade plans and other mobile initiatives.

Is there an project or news that you think we should feature? Email tips@imodestrategy.com. Thanks!

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| 06.04.23 | Weekly i-mode Business Newsletter

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Events

Mex3002006 The i-mode Content Forum is a sponsor and running a panel on i-mode usability at the PMN Mobile User Experience Conference, 31st May - 1st June 2006, The Great Eastern Hotel, London, UK. The last conference sold out, register now to reserve your place at MEX.

Mobilemarketingsummit468_1We are also media partners for the mformobile Mobile Marketing Summit, in London on the 28th and 29th of June.

If you're interested in mobile search news, see the latest at Goobile.com

Top New Stories

1. Softbank - what's in store for DoCoMo

2. New Fields for Tanya with O2 and i-mode

3. India discovers secret of i-mode's subscription model

4. DoCoMo's "cash for access" deal with Lawson

5. DoCoMo's handset headaches continue

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1. Softbank - what's in store for DoCoMo

Softbank_logoIn post-acquisition forecasts Softbank Corp. President Masayoshi Son has indicated he will double as president of Vodafone KK unit when Softbank's purchase of the company is completed.

Son explained, at a parliamentary sub-committee on telecommunications and broadcasting, that the group has a plan to separate the operations of phone switching stations and access networks under different companies.

In a related move, Softbank and Vodafone K.K. they will continue providing their current services in the same manner, even after the Vodafone unit becomes part of the Softbank group. There will be no changes in fee structures or subscribers' e-mail addresses for Vodafone mobile phones, they said. However Softbank has confirmed that it plans to change the operator's name but has not disclosed what the new name will be.

To mark the change in ownership, Vodafone KK's name and brand will completely altered, followed by an aggressive marketing campaign to raise awareness of the new brand, said reports.

Softbank plans to make significant investments in the mobile operator and will spend JPY250 billion (USD2.13 billion) in the year to March 2007 to increase the number of 3G base stations in operation by 10,000 to 30,000.

It plans to expand the Vodafone KK network and handset lineup (including dual-mode handsets with WiFi access). The company also plans to strengthen sales channels, including the current Vodafone retail shops. Also, Vodafone KK will collaborate closely with other Softbank companies.

Softbank has revealed no specific plans, but the mobile operator is likely to be involved in cross-product promotions with Yahoo Japan and Japan Telecom.

All this adds up to a massive challenge to DoCoMo - not the least because Softbank is totally focused on this single mobile market while DoCoMo is attending to a much broader global agenda with i-mode and its alliance plans.

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2. New Fields for Tanya with O2 and i-mode

O2tanyafield DoCoMo's UK i-mode alliance partner O2 announced that Discovery Network's Tanya Field will become head of content development. In her new role, Field will be responsible for O2's content strategy across all its various platforms, including O2 Active, i-mode and Visual Radio. "Field will focus on O2's core music strategy as well as leveraging the content."

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3. India discovers secret of i-mode's subscription model

The subscription model of mobile content, invented and pioneered by DoCoMo as a core value-proposition of i-mode to carriers, has been "discovered" by Indian operators. A report by Televisionpoint.com outlines the virtues:

To streamline revenues and plan better content rollout, mobile content providers and operators are planning to offer high-end content like chat, games and comics on a subscription basis. Operators such as Hutch and Reliance Infocomm are understood to be working on rolling out subscription-based premium content in the next few weeks.

"Subscription-based services have become the need of the hour. While it provides customers the option to subscribe for any piece of content on a monthly basis for a certain amount, it helps the operators and content providers to plan their revenues and roll out their content better without hoping for the consumers to download," says Rajiv Hiranandani, Country Head, Mobile2Win (M2W).

According to industry experts, subscription-based services could also be a step towards increasing average revenue per user, which has decreased from approximately Rs 600 to the present Rs 400 per user (US$13 to $9) over the last two years.

Mahesh Prasad, President, Applications and Solutions Group, Reliance Infocomm said, his company started the data service offerings when the Indian mobile industry was dominated by voice usage.

"Initially we offered it free to educate people and since April 2005 we started charging them," he said.

"A large set of frequently used applications was classified under membership category with two options of monthly membership fee of Rs 25 for a day pass of Rs 3 (valid for 24 hours) to access these applications. Other applications, which were more impulsive in usage, are charged on 'pay per use' basis. We have received tremendous response for R World with this unique pricing model and till date the usage has gone as high as 1.5 billion page views per month," Prasad adds.

Not to mentioned that the marketing cost of customer acquisition for mobile content services is greatly reduced as compared to a pay per use model, and the fact that up to 50% of DoCoMo customers are inactive on running subscriptions - they forget!  That's money for nothing for the carrier.


4. DoCoMo's "cash for access" deal with Lawson

We reported recently on DoCoMo CEO Nakamura's comments that it was forced to buy equity in potential partners as a result of pressure from the partner side as part of any deal to join the i-mode alliance.

Is this also what is happpening on the m-payment side of the business?

The Lawson chain of convenience stores said that it and DoCoMo concluded "a business and capital tie-up agreement" whereby DoCoMo will acquire a 2 percent stake in Lawson by purchasing some 2.09 million outstanding common shares from the retailer for about 9 billion yen. Lawson is Japan's second biggest "combini" chain and is 30% owned by Mitsubishi Corporation.

The result of the agreement includes the Lawson chain's introduction of DoCoMo's "iD" mobile phone credit-card payments (for holders of credit cards issued by Sumitomo Mitsui Card Co - DoCoMo is also seeking to expand credit-card ties with other financial institutions through its recently announced "DCMX" m-payment credit card services).

Under the alliance, subscribers to DoCoMo's phone-wallet service will be able to make payments by placing their handsets over data-reading devices installed at Lawson convenience stores, the partners said. The cashless payment service will be initially made available at about 100 Lawson stores by the end of April and throughout the nationwide network of some 8,300 stores by March 31, 2007.

This kind of deal highlights one of the major challenges of mobile payment, and coupon, systems - that investment or incentives or both have to be in place at the retail end in order for any special readers or handset communications devices to become widespread.  This takes deep pockets, and time.

This latest is a somewhat unnatural alliance and "capital tie-up" because there is no logical reason to own 2% of an entity in order to have a commercial agreement to install data-reading devices!!

And besides that Lawson is controlled by Mitsubishi Corporation and DoCoMo's more natural trading company partner, and the one with deeper ties, is Mitsui Corporation and Mistubishi and Mitsui Corporation are fierce competitors.  So by all accounts it appears that buying 2% equity was the price to be paid by DoCoMo in order to extend its m-payment system - try doing that if you are a small early-stage m-payment company - hence the killer problem that only deep pockets can overcome.


5. DoCoMo's handset headaches continue

DoCoMo's handset woes don't stop with the Nokia NM850iG, which is being sold accompanied by a list of "known bugs", and it announced this week that it has suspended sales of the FOMA P702i handset (manufactured by Panasonic Mobile Communications) due to a defect that causes the phone to lock when it is turned off. The phone has a software glitch that permanently shuts the phone off when the user presses the power-off button, DoCoMo said.

Since the handset's release in February, some 60,000 units have been sold and there has been more than 300 complaints from customers, the firm said.

END

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The "little list" of Nokia defects - FOMA DoCoMo

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Nokia's pained launch of its "delayed by software bugs" FOMA 3G handset for DoCoMo has not exactly resulted in the sort of street level credibility to which such a noble brand would be thought to aspire.

Nokianm850igfoma The Nokia NM850iG handset had been scheduled for release on February 24, however DoCoMo announced on February 22 that it was postponing the launch due to software bugs.

When recently buying a NM850iG in Tokyo one of our colleagues was given a list.

"These are the software bugs that come with this phone", said the sales assistant, "Japanese phones don't have bugs so we have to give out this list so that our customers are not surprised."

Is it really worth such a "launch" and how does a firm recover from this kind of value destruction and its widespread propagation in the market by the sales outlets and consumers?

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| 06.04.16 | Weekly i-mode Business Newsletter

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Events

Mex3002006 The i-mode Content Forum is a sponsors and running a panel on i-mode usability at the PMN Mobile User Experience Conference, 31st May - 1st June 2006, The Great Eastern Hotel, London, UK. The last conference sold out, register now to reserve your place at MEX.

Mobilemarketingsummit468_1We are also media partners for the mformobile Mobile Marketing Summit, in London on the 28th and 29th of June.

If you're interested in mobile search news, see the latest at Goobile.com

Top New Stories

1. DoCoMo invests in mobile broadband chip maker

2. Bouygues questions its ability to compete

3. DCMX excites DoCoMo

4. KDDI faces up to DoCoMo iD

5. Will DoCoMo come down to Willcom's pricing?

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1. DoCoMo invests in mobile broadband chip maker

Beceem Communications, a designer of chipsets for Mobile WiMax technology, disclosed that it had received an investment from DoCoMo Capital, the venture-capital investment arm of DoCoMo, and located near to Beceem. (DoCoMo Capital has committed capital of US$100 million.)

The two companies are collaborating on the evaluation of the performance of mobile WiMax and its desirability as a wireless broadband solution.

"We have chosen to invest in Beceem due to its advanced technology position in wireless, especially when it comes to MIMO and Smart Antenna techniques," said Nobuyuki Akimoto, chief executive officer of DoCoMo Capital.

"This relationship will give us a good view of the capabilities of the wireless broadband technology as we investigate the future of OFDMA-based wireless broadband solutions."

Beceem owns a variety of key patents in the smart antenna and signal processing fields, and its mission seems to be "mobilizing broadband".

Concurrently a new Datamonitor survey indicated that VC investment in IT totaled $3 billion during the first quarter of 2006. The area that attracted most investment is wireless technology, which received $216 million in new funding during the first three months of 2006. Though the value of total investments has gone down slightly, the overall number of deals has increased significantly, according to Datamonitor.

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2. Bouygues questions its ability to compete

Bouygues Group responded to reports that it was considering selling its telcom unit and i-mode alliance partner Bouygues Telecom.

According to Reuters, Bouygues said it "believed in the future of the mobile phone market".

However analysts (at CM-CIC) said in a research note they did not think Bouygues Telecom could remain as a standalone entity in the long term. "In our view, Bouygues Telecom does not lack buyers who will be ready to pay a premium of around 1 billion euros ($1.2 billion) in relation to our intrinsic valuation of 8.2 billion euros," they wrote.

Bouygueslogo Bouygues Telecom is the smallest of France's three mobile phone operators.

The speculation began when Bouygues Telecom told the European Commission that its lack of critical size threatens its existence and investors may only benefit if the unit is sold, the French daily Les Echos reported.

"Its market share...is insufficient to guarantee its long-term presence in the market. It risks seeing its market share diminish further, which would definitively marginalize it," Les Echos quoted the document as saying.

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3. DCMX excites DoCoMo

DcmxcardDoCoMo announced the launch of DCMX consumer credit services via iD, DoCoMo's brand and platform for mobile credit cards.

Users of mobiles with wallet functions will be able to choose from two plans to make highly secure purchases from small to large amounts using their phones as DoCoMo-issued credit cards. DCMX mini will offer a monthly credit line of 10,000 yen.

Making a purchase will require waving the phone in front of a dedicated iD reader/writer in a store, with no signature required. Payments will be billed together with the user's monthly DoCoMo phone charges. There will be no membership fee to use the service. Customers apply for the service through the DCMX i-mode site.

Credit lines from 200,000 yen, as well as cash advances, will be available under a separate service, also called DCMX, which will be launched after DCMX mini. DoCoMo also plans to offer a premium DCMX Gold mobile credit card service in the future.


4. KDDI faces up to DoCoMo iD

In a response to DoCoMo's DCMX mobile phone-based financial services KDDI and the Bank of Tokyo-Mitsubishi UFJ (BTMU) are in final talks to set up a bank which would accept the use of mobile phones as debit cards.

Under the service, people would be able to use their mobile phones as debit cards because the phones would be linked to their bank accounts. The mobile phones will also have the capability to be used in Internet auctions and for downloading music, sources said.

This area of mobile-supported financial services is the most significant major new area of expansion for DoCoMo and because of the large capital tie-ups and significant infrastructure investment needed, and the 4 to 5 year pay-back period, the challengers such as Softbank and Willcom (below) are expected to be unable to follow quickly.


5. Will DoCoMo come down to Willcom's pricing?

Willcom_logoWillcom's personal handyphone services, or PHS, technology offers a lower-cost alternative to cellular networks and following its acquisition by Carlyle hs been agressively challenging DoCoMo's (and KDDI's) pricing - with some success.

By introducing unlimited calls to other Willcom phones at a flat rate of 2,900 yen a month Tokyo-based Willcom boosted subscribers to 3.891 million users in March, up from 2.935 million in October 2004 (when Carlyle agreed to acquire the company). NTT DoCoMo had 51 million users that month and KDDI, which holds a stake in Willcom, had 22.7 million. DoCoMo charges 3,600 yen a month for basic service and an additional 20 yen per 30 seconds for calls.

Other shareholders are Kyocera Corp. and KDDI.  Carlyle owns 60% of Willcom. Kyocera, the world's largest maker of ceramic packaging for computer chips, owns 30% and KDDI holds the remainder. Willcom is planning to raise new capital to expand of its micro-cell network, comprised of approximately 160,000 Willcom stations nationwide, and to offer new services to challenge the major players.  With number portability on the horizon and Softbank's about to relaunch Vodafone DoCoMo is facing one of the most challening years in its history.

END

Is there an project or news that you think we should feature? Email tips@imodestrategy.com. Thanks!


Independent audits, analysis, project reviews and i-mode strategy business advice, seminars and round tables, conference chair and speaking, magazine articles and press comment - to discuss these and other opportunities, please call or email. | Walter | Email Walter | Call (Australia) +61 403 345 632. | Pascal | Email Pascal | Call (France) +33 670 765 643. | Subscribe to i-Mode Strategy.

This Weekly Newsletter on the i-mode business ecosystem is bought to you the i-mode Content Forum (iCF) the world's largest and most active ® content trade association. President Pascal Lorne, and VP Asia-Pacific Walter Adamson.  See our Aims and Objectives.

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