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AT&T Kills "Bad" Username

By Live Gripes, Section Live Gripes
Posted on Tue May 30, 2006 at 12:52:53 PM PDT

I recently received an email from AT&T/ SBC informing me my username must be changed to conform to their new standards. After reading their requirements, I was perplexed. My username met their criteria. After four days and 10 emails going back and forth, I got a phone call from AT&T.

"You have a problem. Part of your username (which is basically my last name) is on the banned words list (profanity, etc.). Your last name contains the letters K + I + L + L. And we all know that 'kill' is a bad word."

When I asked for a list of the banned words as part of a user name, I was told it was a secret. I thought it was a nightmare, I would wake up and it would all be over. But alas, my name is banned as are the Lakes of Killarney and anyone that is skilled. The agent told me they were having this "banned words" problem with more than a small number of customers.


< DESPERATE! AOL HAS TAKEN OVER MY COMPUTER

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AT&T Kills "Bad" Username | 2 comments (2 topical) | Post A Comment
How can they ban words no one knows about? (none / 0) (#1)
by Anonymous User on Wed May 31, 2006 at 07:23:08 AM PDT

If they used a standard list from say, the DMV, of words banned from license plates then someone could figure them out. But to make a list that the public is unable to access? I'd try and get this to a local media outlet to embarrass them into either providing a list or giving you your user name.

[ Reply to This ]


Funny - they bill you with "k-i-l-l" (none / 0) (#2)
by Anonymous User on Wed May 31, 2006 at 07:27:42 AM PDT

in your last name but you can't use it as a user name? What about someone with the last name Dickson or Ho or Dorkman etc?

[ Reply to This ]


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