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Quality Management System

The Ridge Quality Management System is accredited to BS EN ISO 9001:2000 - Certificate Number FS 28479. Ridge use BSi as our inspection body and our first accreditation was in early 1994.  The scope of the Quality Management System includes all aspects of our multi-disciplinary project services: Quantity Surveying, Building Surveying, Architecture, Project Management, Planning Supervisor, M & E Services Engineering and M & E Quantity Surveying into all Ridge offices: Bristol, London, Oxford and Reading,  

Quality of Service
The Ridge Quality Management System is focused on providing continuing improvement to Customer Care. We ensure that our aims of service provision are regularly monitored and managed on each project.  

Appropriately qualified personnel carry out all work undertaken by Ridge. This includes services provided by our sub-consultants. All services have audited processes to ensure quality of service.  

Critical elements of the Ridge Quality Management System are accuracy of calculations and computer produced information. In addition appropriately senior staff review all documents for technical accuracy before they are issued.  

Ridge set down high standards of briefing to ensure that the project objectives are clearly agreed with our Client. The attainment of these objectives is planned and managed for changes.  

Where Ridge use multi-discipline teams, incorporating the many aspects of service we provide, the co-ordination and management of the Project Team is defined in the Quality Management System. The audited process of reviewing every project as it progresses ensures that potential problems are quickly identified and resolved.  This management, with document accuracy are key aspects of the Ridge Quality Management System. These ensure the quality of service provided and that the outcome of every project meets our Client requirements.