CATS' goal is to serve all citizens of the region including those with special needs.  Special Transportation Service (STS) provides door-to-door transit services within Charlotte's City limits, including the towns of Matthews & Pineville, for individuals with disabilities certified as eligible according to the Americans with Disabilities Act (ADA).

STS operates Monday through Friday from 4:45 a.m. until 2:00 a.m. On Saturdays, STS operates from 5:00 a.m. until 2:00 a.m., and on Sundays and Holidays the hours are 5:15 a.m. until 2:00 a.m. The STS fleet is equipped with ramps or electric lifts to accommodate wheelchairs and scooters.

• STSII Service - Serving N. Meck, Mint Hill & unincorporated areas of Mecklenburg County
• Certification Process
• Frequently Asked Questions
• Rules To Ride By
• Riders Code of Conduct
• Riding STS
• The Way To Pay
• Important Telephone Numbers