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BART Connections

Remember to purchase your discounted BART tickets on the Café Car! $10 BART tickets can be purchased for only $8!

Damaged or demagnetized BART tickets can be exchanged or refunded

Take your ticket to a BART Station Agent who will test the ticket. If you wish a refund the Agent will take the ticket and issue a Refund/Payment Receipt. Your ticket and the original copy of the Refund/Payment Receipt will be forwarded to the Treasury Department where a refund check will be issued and mailed. This process generally takes 10-14 working days.

If you wish to exchange your ticket you can take it to one of the following locations to obtain your new ticket.

In San Francisco

Monday through Friday

In the East Bay

For additional information, please call BART's Ticket Helpline at (510) 464-6466.