Welcome to Jane's Technical Support and Customer Support Homepage.

It is the constant aim of Jane's staff to provide high-quality service to match the high standards you already receive from Jane's products. With dedicated support staff located in the United Kingdom, the United States, Australia and Asia we are able to give you the best service possible wherever and whenever you need it.

This site provides you with detailed information about our Customer Support and Technical Support teams. Please visit the specific links to find detailed information regarding that topic.

When you invest in Jane's products and services you can be assured that our teams will provide the service you expect from the world's leading information supplier.

Jane's Customer Support

• Global contact details
• Online Forms
• GSA Information
• Return Request Form (North and South America Only)
• Payment Information (VAT / ABN)

Jane's Technical Support

• Global contact details
• Online Support
• CD-Rom Support
• EIS Support
• Download User Guides
• Site Enhancements

Technical Support Contact Information

If you have any questions regarding Jane's CD-Roms, need CD-Rom activations, or Online technical support, please contact Jane's at:

North and South America
client.services@janes.com
Telephone: 1-800-243-3852/703-683-3700
Fax: 703-836-5328

Europe, Asia, Africa, Australia, Middle East
client.services@janes.com
Telephone: +44-208-700-3753
Fax: +44-208-700-3771

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