Frequently Asked Questions

What is LongLostPeople.com?

LongLostPeople.com is a service offered by MyFamily.com, Inc. which allows you to search for living individuals. Data is compiled from many sources of public records to provide you with contact information for individuals all over the US. This extensive pool of data can be helpful in locating a lost loved one.

When using LongLostPeople.com search service, in most cases it will be best to start with as much information as you have about the person you are looking for. You can find additional search tips by clicking on the “search tips” link below the “search” button on the LongLostPeople.com home page. You can also access this page by clicking here.

How can LongLostPeople.com legally offer information on living individuals?

All the information provided through the LongLostPeople.com service comes from public records which are available to anyone who requests them from the appropriate agencies.

I found that my information is out of date within LongLostPeople.com. How do I update it so others can find me?

The information provided through LongLostPeople.com comes from public records. Public record data must be updated or changed by the agency that is the official custodian of such records. We receive periodic updates of the information from these public records sources. Please refer to our privacy statement for more details.

How do I get my information or that for my family, removed from the LongLostPeople.com listings?

LongLostPeople.com is neither the owner nor the aggregator of the records that appear on our Site. Please refer to our privacy statement for more information.

Will my LongLostPeople.com subscription automatically renew?

For your convenience, LongLostPeople.com subscriptions are on a continuing service agreement. For more information on this, please refer to our Terms and Conditions.

How do I cancel my LongLostPeople.com account?

If you wish to cancel your LongLostPeople.com account, simply call us at 1-888-9US-FIND (987-3463). Representatives can be reached Monday through Friday, 10:00 A.M. – 7:00 P.M. Eastern Standard Time.

If you are an international subscriber (outside the United States of America) and need to cancel your account but are unable to use our toll free number, please contact us at +1 801 705 7620

Can I get a refund for my LongLostPeople.com account if I cancel or do not find what I expect?

There is no money back guarantee when using the LongLostPeople.com service. For more information, please refer to our Terms and Conditions.

How much does it cost to use LongLostPeople.com?

Basic access to LongLostPeople.com is free and you can find age and some relationship data without any cost. To access the full data you must subscribe for a fee. The following purchase options are available: