español - nederlands  






customer service



Privacy statement



Dutch Antilles Express is committed to safeguarding your privacy online. This privacy statement discloses the privacy practices for this Dutch Antilles Express website and how the personal information of you as a user of this web-site is treated. It is based on the principle that you as a user will have as much control as possible over you privacy and that Dutch Antilles Express will not offer to any third party any personal information which identifies individual users of this web-site, without prior consent of the concerning user.

Process of personal data
You can visit our web-site without telling us who you are or revealing any (personal) information regarding your good selves. However in order to be able to provide our Dutch Antilles Express products and services, we need to process certain personal data such as your name, date of birth for children and infants, address, email address, telephone number, travel preferences, personal interests and possibly information required for payment.

For what purposes does Dutch Antilles Express process your data?
Dutch Antilles Express tries to co-ordinate its services and products as closely as possible to the wishes of it customers. To accomplish this, Dutch Antilles Express asks you about what your wishes are. This information together with certain basic contact information such as your name and email enables us to contact you at the correct address and in the preferred language about the services, products, events and news available on or via our web-site and for which you have expressed interest.

At any time, you may request Dutch Antilles Express to correct your personal information or having the information removed from our database.

IP addresses / Cookies
IP addresses are automatically gathered by our web server. Your IP address is a number that is used by computers on the network to identify your computer so that data (such as the WebPages) can be sent to you. You will not be personally identified from this information.

A Cookie is a compact piece of information stored in your computer. This Cookie is created and consulted during your visit to this Dutch Antilles Express website.

We use IP addresses and Cookies to analyze trends, administer this web-site, track user’s movement (number of visitors, the site's busy and less busy hours) and gather broad demographic information for aggregate use.

Please note that the information gathered via the IP addresses and Cookies is not linked to any personal information that can identify any individual person.

This Dutch Antilles Express web-site contains links to other web-sites and/or resources maintained by others then Dutch Antilles Express. We do not have any control over such sites and resources. Therefore this privacy statement only applies for the information collected by this web-site.

For good order sake, please be aware that Dutch Antilles Express is not responsible or liable for the privacy policy of these other web-sites and resources. We strongly suggest that you always read the applicable privacy statements before you give away any personally identifiable information.

Protection of Data
Dutch Antilles Express is doing everything possible to safeguard your personal data from wrongful use. Only authorized personnel have access to your data. The storage and sending of your data over the Internet is safeguarded by means of up-to-date, commonly used technology.

Current policies related to personal data
Dutch Antilles Express is increasingly being required to inform various authorities in countries throughout the world, particularly customs and immigration services, about the personal and travel data of its customers within the normal framework of carrying out its flights. This release of information is necessary to implement the travel agreement and is done in the interests of safety.

This privacy statement is tailored to the usage of this web-site. Along with the adjustments and or changes made to this web-site, this privacy statement may alter accordingly. You should therefore periodically review this privacy statement.

We will use the information in accordance with privacy policy under which the information was collected. However, if Dutch Antilles Express decides to change the use of the personally identifiable information in a manner different from that stated at the time it was collected, Dutch Antilles Express will notify the concerning users of this web-site by way of an email. The user will then have the choice to withhold there consent to the usage’s of their information in this different manner.

Should you have any questions that was not addressed in this privacy statement, please contact the Dutch Antilles Express Call Center.

Call Center (MON-FRI 9am to 6pm)
Phone: +599 717 0808
Fax: +599 717 0880

DAE Dutch Antilles Express BV

Head Office
Plasa Medardo SV Thielman
P.O. Box 222
Kralendijk, Bonaire N.A.
Phone: +599 717 3471
Fax: +599 717 3472


home  -  about us  -  jobs  -  privacy  -  disclaimer