Thank you for expressing interest in becoming a RED COAT volunteer by joining Playhouse Square Center's stellar cast of over 1800 volunteers. Red Coats take pride in their work at the Center's venues - the Allen, Hanna, Kennedy's, Ohio, Palace, State, 14th Street, and the Idea Center at Playhouse Square - which make up the largest performing arts center outside New York City, and represents the world's largest theater restoration project.
Interested in volunteering?
Please send an email to
to express interest in becoming a volunteer. Include your name, telephone
number and best time to reach you. You will be contacted with additional
information and to set up an appointment for an interview.
News and Schedules
If you are an active volunteer,
click here to visit the volunteer site featuring news and schedules.
What do the Red Coats do?
Red Coat volunteers work in a variety of positions: ushers, ticket takers, door directors, tour bus greeters and wheelchair assistants. They also provide assistance in our on-site gift shop, OHvations, and in the administrative offices.
What type of commitment is expected of Red Coats?
Red Coats are asked to work 4 to 5 hours during the same time slot each week as scheduled. Most volunteer positions require a person to be able to stand for up to two hours. The commitment to volunteer should be viewed as a part-time job. Playhouse Square expects the same high standards of professionalism from its volunteers as it does from its paid staff members. Each new volunteer must attend orientation and follow-up training sessions.
When do Red Coats work?
Volunteers receive advance schedules of their assignments. Matinee crews may be scheduled anytime between 9:00AM and 5:00PM Tuesday - Sunday. Evening crews may be scheduled anytime between 5:00PM and 11:00PM Tuesday - Sunday. Administrative needs and special event times may vary.
Where do Red Coats park?
Transportation and parking are the responsibility of the Red Coat. Discounted parking is available.
What is the Red Coats' uniform?
The red jackets that give the Red Coats their name can be borrowed from Playhouse Square Center each time a volunteer is on duty or jackets can be purchased for those who prefer to own them. The volunteer's own black or navy blue slacks/skirts, solid white shirts with collars, and black or navy shoes complete the uniform. Black ties are available at OHvations.
Do Red Coats see Playhouse Square shows for free?
Volunteering is not a "free" ticket to see shows. Although Red Coats working in the theaters during performances may often see all or part of a performance, there is no guarantee. Guests may not accompany ushers to the theaters during their working hours.
Playhouse Square Center is proud of its dedicated and invaluable team of Red Coats, who help us to entertain over one million guests annually. Each year the Center celebrates these volunteers with their own Volunteer Recognition Event.