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ENJOY YOUR VISIT TO
THE THEATER AT CONTINENTAL AIRLINES ARENA
The Meadowlands would like all of our guests to enjoy their visit
to Continental Airlines Arena. To assist you, and to ensure your
safety, comfort and enjoyment, we are providing the following information
and guidelines. Due to heightened security measures, we strongly
urge all guests to enter the Arena as early as possible to avoid
delays.
LOCATION
Continental Airlines Arena is located within The Meadowlands Sports
& Entertainment Complex, 50 State Route 120, East Rutherford,
New Jersey.
PARKING AT CONTINENTAL AIRLINES ARENA
Devils, Nets, Seton Hall, Concerts - $10
Family Shows - $8
Charter Buses, Limos & RVs - $20
Parking lots generally open 3-5 hours prior to event.
Taxicabs and limousines should drop off and pick-up guests at
the green Exit P sign outside Gate A near the Pedestrian Bridge.
Pedestrian Bridge parking lot is reserved for charter buses.
Parking for guests with disabilities is available in Lots 21
and 23.
Illegal parking outside the Sports Complex on area roadways,
medians, grass malls and vehicle breakdown lanes should not be
attempted. Violators will be ticketed by local police and/or towed
at owner's expense.
Overnight parking (including RVs) is not permitted.
Port-o-sans are located throughout the parking lots. Port-o-sans
for guests with disabilities are available in Lots 21 and 23.
For a detailed map of the parking lots in Acrobat .pdf format,
click here.
DROP-OFF AND PICK-UP INFORMATION
Drop-offs and pick-ups can be made at the green Exit P sign
outside Gate A near the Pedestrian Bridge (southwest side of
the Arena).
Traffic and parking personnel on duty will direct motorists
where to park. Any vehicle wishing to remain on the Complex
after making a drop-off must pay the parking fee, and park in
a parking lot. These procedures are subject to change at the
discretion of Sports Complex management.
TAILGATING
Tailgating is permitted provided guests tailgate in the same
space occupied by their vehicle. Please be courteous to your fellow
fans -- open parking spaces should not be used for tailgating.
Grills are permitted for tailgating enjoyment, provided guests
do so only in the same space occupied by their vehicle. However,
their use near buildings or in any area where guests or property
may be damaged is strictly prohibited. Please do not discard hot
coals near vehicles or in plastic waste receptacles.
Open fires are not permitted.
Trash receptacles are located throughout the Sports Complex
parking lots and near the Arena entrances. Please bag and dispose
of your trash to make it safer for vehicles exiting the Sports
Complex after the game.
Aramark is the official food service provider/caterer for The
Meadowlands Sports Complex. To schedule a catered event, please
contact Aramark at (201) 933-9006. Contracted and outside caterers
are not permitted on Sports Complex property without the written
consent of the NJSEA.
Ball playing and frisbee tossing in the Arena parking lots
and roadways are safety hazards and are not permitted. Many injuries
occur as a result of these activities.
IMPORTANT LOCATIONS
Rest Rooms, Water Fountains,
Located throughout the Concourse.
Public Telephones
Located throughout the Concourse and in the Box Office Lobby.
ATM Machines
Located in the Box Office Lobby and on the Concourse at Gates
B and D.
Concessions and Merchandise
Stands are located throughout the Concourse. Concessionaire
is Aramark.
Safety/Security
The Safety/Security Office is located in the box office lobby.
For assistance, notify the nearest Safety/Security or Guest
Services Representative or call (201) 460-4343.
First Aid
For assistance, notify the nearest Event Staff Representative.
Lost and Found
Located within the Safety/Security Office in the box office
lobby or call (201) 460-4343.
Parents' Waiting Room
The Parents' Waiting Room is open for certain concerts
that attract a younger crowd. This area offers parents and chaperones
an opportunity to sit, work, watch TV or relax in a quiet area
while their children are enjoying the concert.
Admission to the Parents' Waiting Room is free. To confirm
whether the Waiting Room is available for a concert, check the
info page for that event.
The Waiting Room is located in the Winners Club Restaurant.
Entrance is outside the Arena between Gates C and D.
Parents should designate an area outside the Arena to meet
their children after the concert. Parents will not be admitted
into the seating area without a ticket.
Winners Club
A fine-dining restaurant located on the Main Level between Gates
C and D. Serves as private club and dining restaurant during
events. Leased for trade shows, luncheons, meetings, etc.
BOX OFFICE & WILL CALL
The Continental Airlines Arena Box Office is open daily for
ticket sales. Box Office is located in the main lobby between
Gates A and D.
Box Office hours are Monday through Saturday: 11 AM - 6 PM
Will Call/Reservations is located at windows 9-12. Tickets may
be picked up during regular Box Office hours or 2 hours prior
to the event.
For additional information regarding events at Continental Airlines
Arena, call the Event Information Hotline at (201) 935-3900.
ADMISSION POLICIES
Doors generally open 1 hour prior to the start of an event.
Due to heightened security measures at the gates, we strongly
urge all guests to enter the Arena as early as possible to avoid
delays.
Everyone 12 months or older must have a ticket for admittance.
Physically challenged guests requiring assistance should contact
a Guest Services Representative at the gates or Mike Smith, ADA
Manager, in advance, at (201) 935-3900.
Exit/Re-entry into Continental Airlines Arena is not permitted.
All guests entering the Arena are subject to search. Refusal may
be grounds to prohibit admission.
Merchandise may not be sold or resold on Meadowlands property
or areas adjacent to The Meadowlands Sports Complex.
PERMITTED ITEMS
Plastic Bottles (One bottle per fan with cap removed)
Binoculars
Still cameras - non-professional. Note that certain events
do not allow cameras. Check the specific event information page
for more info.
Small purses and fanny packs
Seat Cushions
Aramark bags containing just-purchased merchandise
Umbrellas
PROHIBITED ITEMS (subject to
change based on event without notice)
Large Bags, Backpacks, Briefcases
Coolers
Glass Bottles, Cans
Alcoholic Beverages
Thermoses
Video Cameras, Recording Devices
Professional cameras and tripods
Pets (only service animals are permitted)
Aerosol Cans
Firearms, Knives (incl. pocket knives), Box Cutters or Weapons
of any kind
Chains
Hanging Banners, Signs, Sticks, Poles
Laser Pointers
Noise Makers, Whistles, Air Horns, Bull Horns
Fireworks
Clothing containing vulgar language
Drugs, Narcotics, Illegal Substances
Pepper Spray, Mace
Any item deemed by management to be dangerous or inappropriate
Prohibited items that are discovered during inspections at
Arena entrances must either be returned to the owner's vehicle
or discarded. The Arena will not provide a storage area for
these items. Unlawful items that are discovered during security
inspections are subject to being confiscated and the person
in possession of those items is subject to arrest. Guests arriving
by mass transit must take particular caution not to bring any
prohibited items, as no exceptions will be made. Thank you for
your continued cooperation and please be assured that your comfort
and safety are our primary goals.
Prohibited items are subject to change based on event without
notice.
WHILE IN YOUR SEAT
Proper behavior is expected from all of our guests. Foul/abusive
language and/or rowdy behavior will not be tolerated and will
be cause for ejection and/or arrest. Violators may also be ejected
and if applicable, have their season tickets revoked. Notify the
nearest Guest Services or Safety/Security Representative immediately
if actions of this type occur near you.
Retain ticket stubs for Guest Services Representatives to verify
proper seat location. Adults should ensure that children are in
possession of their own ticket. This will facilitate reuniting
the child with parents should they become separated.
Sit only in your assigned seat to avoid inconveniencing other
guests.
Keep aisles clear at all times; emergency situations require
that stairways be kept clear. Guests sitting or standing in the
Arena aisles jeopardize the safety of others.
Be prepared to show your ticket stub each time you enter your
assigned seating section.
Disabled seating is reserved for disabled guests with one companion
only.
SMOKING POLICY
Continental Airlines Arena is a smoke free facility. Smoking
is permitted at certain times in designated areas outside Gates
B and D. Smoking areas are open at halftime (basketball), between
periods (hockey) and at intermission (concerts, family shows).
Some concerts do not allow smoking at intermission; check "Event
Info" for more details.
ALCOHOL POLICY
Guests who attend events at Continental Airlines Arena expect
to have a good time. As such, it is our duty to ensure that those
guests who drink alcoholic beverages do so responsibly. The following
is a list of the alcohol policies instituted at Continental Airlines
Arena:
Guests will not be permitted to bring alcoholic beverages into
the Arena.
Guests will not be allowed to enter the Arena if they appear
intoxicated.
Alcohol is sold at all sporting events and family shows. For
concerts, a decision is made on a case-by-case basis. Please check
the "Event Info" for a specific concert to confirm if
alcohol will be sold.
Limit of 2 beers per purchase.
Alcoholic beverages are not vended in the seating areas.
Guests who appear to be under the age of 30 must provide valid
proof of age.
Beer sales are shut off at the end of halftime/intermission
or earlier at management's discretion.
Drunk and disorderly behavior as well as violation of any alcohol
policy will result in ejection from Continental Airlines Arena
without refund and could result in the loss of season tickets.
SATISFACTION
The Meadowlands prides itself on providing the finest of services.
If your visit did not go as planned, please speak with an Arena
Supervisor or email us to provide feedback. This will allow
Arena Staff to better serve you during your next visit.
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