Q. Do I need to register with The New York Post Online Edition?
A.
No. As of July 6th, registration for NYPOST.COM is not required.
Q. I'm already registered, what should I do with my username and password?
A. You don't have to do anything in order to continue enjoying the New York Post online. Registered users who remain signed in will be able to easily take advantage of opportunities to personalize their experience with the website in the near future. If you are a registered user, it is also easier and faster to enter contests and sweepstakes online as well as sign up for online services such as home delivery, real estate and daily newsletter alerts.
Q. Do any sections still require registration?
A. Yes. Some sections of the site, such as our real estate listings and the newsletter require for you to create an account, if you do not currently have one, with NYPOST.COM. However, pages offering products and services like home delivery of the Print Edition of the New York Post, will continue to be open to all readers.
Q. What if I have privacy concerns with entering certain information on the web site?
A. We respect your privacy. The New York Post will never use the information you submit to send you unsolicited email and will never share your personal information with third parties. To better understand how the New York Post uses the information you submit, please see our privacy policy.
Q. Why am I having trouble signing up for services?
A. If you're having difficulty signing up for services, please contact us with a detailed description of the problem you're having.
Q. I already have an account. How do I log in?
A. If you are a current member, you may click here to sign in using your e-mail address and password. In the future, you can very easily log in anywhere on our website. Simply click "Sign In" at the bottom of any page follow the instructions.
Q. How do I retrieve a forgotten password or username?
A. For forgotten passwords: Click here to see a reminder of for your password.
For forgotten usernames: Your username is your email address.
Q. What should I do if I can't remember my password?
A. In order to protect your security, we no longer send passwords via e-mail. To receive a hint to your password (which will be displayed on the screen):
Q. How do I sign up for services like NYPHome, Home Delivery of the Print Edition, or the Daily Newsletter?
A. It's easy! If you are a registered user, login and click on "Account Manager" in the navigation menu. Then select from a variety of services offered to you through the New York Post Online Edition. The Daily Newsletter is a great way to have the news of each day sent directly to your
e-mail account. Newsletters are available for more than 20 topics.
Click here to sign up now
or to manage an existing account.
Q. What are 'cookies' and why are they required?
A. A 'cookie' is a small piece of information that a site can store within your browser. The New York Post Online Edition uses a cookie to remember your information so you are not required to log in each time you return to the site.
Q. What if I have additional questions or comments?
A. For additional questions or comments, please contact Customer Care by clicking here.
Q. How can I subscribe to home delivery?
A. You can subscribe to home delivery of the New York Post by visiting http://www.nypost.com/homedelivery or by calling toll-free 1-800-552-7678.
Q. How do I change my home delivery order information?
A. Please contact our circulation department at 1-800-552-7678 (toll free) and provide them with the phone number you used to sign up for home delivery. Please indicate if you placed your order online when you call.
Q. How can I suspend home delivery while on vacation?
A. To do so, please call 1-800-552-7678 (toll free) and provide the operator with your telephone number. Please indicate if you signed up online for home delivery of the New York Post.
Q. Why can't I find the properties that I saved?
A. The New York Real Estate market changes rapidly, and the New York Post does not keep properties in its database that are no longer on the market. As a result, if you save properties that later are removed from our database (due to the fact that they've gone off the market), then these properties are automatically deleted from your profile.
Q. How can I get more information on a property?
A. Please email or call the associated broker. If you're looking for a property you don't see here, we might run your request as a House Hunt Challenge. Please send a query to realestate.letters@nypost.com
Q. How can I schedule an appointment to see a property?
A.
Q. I'm having trouble with the search functions. What do I do?
A. Please use the Technical Issue form under the "Contact Us" link (at the bottom of any screen) to send us an e-mail, and describe a couple examples of the search criteria you are using so that we can attempt to reproduce the problem you are experiencing.
Q. How do I change my e-mail address?
Q. How do I temporarily suspend my newsletter account?
A. We do not have a system in place that will allow us to suspend your account for a specified time.
However, you can use the account manager to suspend your account indefinitely, and then return to the account manager when you would like to start receiving the newsletter again to "reactivate" your account. To do this:
Q. I just signed-up to receive the newsletter but I haven't gotten it yet. Why?
A. Most likely, you are not receiving a newsletter because you have not signed yourself up for any specific topics. You can add and subtract sections from your newsletter, change your email address, and/or sign up for a new newsletter under an additional address by visiting the account manager and logging in with your username and password.
Q. Why don't I receive the newsletter on weekends?
A. There are currently no plans to publish a weekend edition of the newsletter. If you think that a weekend edition of the New York Post's newsletter is a feature you'd like to have, please make this suggestion at: http://www.nypost.com/contact/technical.htm. This will ensure that your comment reaches the right parties.
Q. I suspect that the newsletter may have a virus attached to it. Is this possible?
A. The New York Post's daily newsletter does not contain a virus or any attachment when delivered from our servers. If you are having problems, it is likely that one of two things is happening:
When you are logged in, you'll see a screen containing some of your personal information. Scroll down, and you should see a link called "Change Your Newsletter Format". By clicking on this link, you will be taken to a menu where you may choose to receive the text version of the newsletter.
Q. How do I register for one of the New York Post Online services?
A. You can currently register for a number of specific services on our site. Below is a list of the services for which you can register:
Q. How do I print an article online?
FOR AOL USERS:
Please contact AOL to learn how to alter your security and privacy settings so that you may allow cookies from nypost.com.
FOR INTERNET EXPLORER USERS:
In IE 6.0, please select the Tools menu and then Internet Options. In the window that opens, click the Privacy tab. At the bottom of the Privacy window, click the "Edit" button. A window will then appear showing you which, if any, sites you have allowed or blocked. If a site is blocked, you may right click on it and choose Allow.
Even if nypost.com is not present in the list, it is still advisable to type it into the "Address of Web site" box and click Allow.
FOR FIREFOX USERS:
In Firefox version 1.0.6, you click on Tools, Options and then Privacy. In the Privacy window there is a heading called Cookies with either a plus or minus next to it. If you click so there is a minus sign, you will see a yellow box surrounding Cookies, in which you will be told what cookies are and how to change your settings.
To determine if NYPOST.COM's cookies are allowed by your browser, you must click the Exceptions button. A window will then appear showing you which, if any, sites you have allowed or blocked. Even if nypost.com is not present in the list, it is still advisable to type it in and click Allow.
Q. My browser is stuck on an old homepage. How do I fix this?
A. Sometimes pages get "stuck" in your browser on a certain date.
First, try click the refresh icon in your brower's menu bar. If that does not work, please close and reopen the browser. Finally, if that also fails, please read below:
If you are using Internet Explorer:
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