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9 May 2007
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How can we help?

To make your experience of as enjoyable and useful as possible, we use the latest technologies across a wide range of media (audio, video, animation, interactive games and news tickers). For easy-to-follow advice about technical issues click on the relevant subject below. For other help subjects look in the left/right-hand columns.
  1. What is
  2. How do I get a game or audio/video clip to work?
  3. Where can I comment on programmes or websites?
  4. Where can I report technical faults or pages that don't work?
  5. How do I get a tape or transcript of a programme?
  6. Where can I find the BBC’s international online services?

Using the Internet
  1. Is there a quick guide to getting started on the net?
  2. Do you have a glossary of Internet terms?
  3. Can the BBC help me to become a more confident Internet user?

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