Help & Customer Services

Company Overview

I Want One of Those Ltd is one of the UK's leading multi-channel retailers selling 'stuff you don't need... but you really, really want'. Having moved successfully expanded from on-line into mail order & business sales, the company has grown rapidly. Launched in January 2000 with just £15,000, the company has grown quickly with turnover last year over some £10mn. We are now part of the Findel Plc Group.

The Directors

The Executive Directors are Richard Wainright-Lee, Managing Director; Tim Booth, Brand and Creative Director; Mark Johnson, Operations, Development and Performance Director; and Grace O'Driscoll, Commercial Director.

The Management Team

Working with the directors (for appropriate contact details click here) are:

  • Gary Hopkins - Head of Finance
  • Sagar Vadher - Head of technology
  • Maria Constantinou - Customer Services Manager
  • Romina Accorroni - Head of HR
  • Jason Meherin - Warehouse Manager
  • Luke Jonas - Head of B2B business unit
  • Ella Williamson - PR Manager

Our people and our attitude to our customers are key to the company's future. At present we have over 45 full time staff and we are always looking out to recruit the best of the best. During peak times our staff numbers increase considerably as we are invaded by a strong contingent of international travellers and other well-wishers.

I Want One Of Those.com

Launched in January 2000, our website attracts on average well over 100 million page views each year. Our Site Editor, Simon Moules works hard to make it interesting, efficient, easy to use and fun. Customers' comments and observations about life, love, the universe and all other forms of cryptography keep him alert; and there are not so many lerts around these days.

The Catalogue

Catalogues are published from time to time and seek to become an antidote to mass market mail order manuals by being an invited and welcome occasional visitor to your door mat.

Customer Support

Our on-line (telephone, livechat and e-mail) Customer Support Team is available to answer questions, take orders and provide all sorts of additional information about our stuff. They really welcome customer feedback and take great pleasure in the huge number of WOW! nominations they continuously receive (for which, Thank You). They are available during business hours (in the UK) - to see these hours please click here.

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Gift Finder > Stuck for an idea? Try our Gift Finder

wrapping
Gift wrapping
Gift wrapping

We can wrap your purchases and add a hand written Gift Tag with a message of your choice for just £3.95.

Once you have added items to your shopping cart, you can choose to add gift wrapping. When in the Check-Out, you can pick the type of paper you like, whether you would like to wrap items singly, or all together, and you can also type in your own personal message, which we will hand write into a Gift Tag for you.

Hover your mouse over the gift boxes below to see a close-up of each pattern.

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