About the Series

“There are the rare occasions where we go to jobs and we can actually walk away afterwards and say ‘Well, if I hadn’t been there at that time, doing this job, with my equipment, training and background; they would have died’ – that is the most rewarding thing. You float for days.”Paul Tonge, Paramedic, Sydney Ambulance Centre.

On Wednesday, July 12th at 7.30 pm, SBS Television will begin screening Help, a six-part documentary series that takes you inside the real-life events that Ambulance officers and paramedics face every day while on the job.

Every minute of every day, someone calls an ambulance for help. This series provides a unique insight into a world only seen by ambulance officers, paramedics and emergency victims, as lipstick cameras mounted onto the hats of ambulance officers gives viewers unprecedented access into one of society’s most gritty, demanding and challenging jobs – that of the NSW Ambulance Service’s paramedics and officers.

The Paramedic’s role is a vital one: they are often the first on an accident scene, providing critical treatment for sick or injured people, aiming to stabilise the patient during transportation to hospital. They are society’s genuine, unsung heroes who quietly go about their business of saving lives, every day.

This fresh series brings a new perspective to the world of medically-themed television, through its unprecedented fly-on-the-wall access as the crew accompanies members of the NSW Ambulance Service as they go about their life-saving work.

These are very personal stories of people in stressful situations, either as a patient or a professional paramedic. Hiding nothing from the viewer, every experience the officer has will be experienced by the viewer. “I wanted to show a ‘night in the life of an Ambulance officer’ and to experience this first-hand from the dispatching of the job through to transporting the patient to hospital”, says Director/Writer/Producer Guy Mansfield.

To achieve this, a small film crew travelled with the Ambulance officers for forty twelve-hour shifts. The only voice-over is in the epilogue to the story informing us of the patient’s outcome. “I didn’t want to make a standard ‘observational/informative’ type of documentary. I wanted to make it more of a drama held together by what the ambulance officers were saying and doing, not a voice-over”, says Mansfield.

Help is an edge-of-your-seat ride into a whole other world that is only seen by ambulance officers, paramedics and emergency victims.

This program can be purchased via Marcom.

SBS Video Player

HELP Episode

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