Lounge Access

Qantas Club lounges

When you arrive at any Qantas Club, QantasLink, joint Qantas/British Airways, Qantas/American Airlines® or Qantas/Air Pacific lounge, present your Qantas Club card, or your Platinum or Gold Qantas Frequent Flyer card, together with your ticket or boarding pass for travel on that day with a Qantas or British Airways flight number.

If you are travelling internationally, you will also need to present your Qantas Club card or your Platinum or Gold Qantas Frequent Flyer membership card at check-in. Most of our international lounges are 'airside' and easy to find once you have gone through passport control.

If you are not a Qantas Club member but travelling in Business class domestically or internationally, you will also have access to the Qantas Club lounge on the day of travel. If you are not a Qantas Club member but travelling internationally in First Class, you will have access to the First Class lounge on the day of travel.

Access to Partner airline lounges

In addition to Qantas Club lounges, you can relax in British Airways lounges (Terraces and Executive Club lounges) and American Airlines® Admirals Club lounges.

To access a partner airline lounge, simply present your Qantas Club card or Platinum or Gold Frequent Flyer card at check-in and again with your boarding pass at the lounge reception. You may also invite a guest. Note that both you and your guest must be travelling together and have onward travel that day on a flight marketed and operated by the partner airline whose lounge you wish to visit.^

^ Marketed and operated means a flight operated by the same airline whose flight number appears on your ticket. Includes American Airlines® or British Airways operated flights with a 'QF' flight number on your ticket.

Access to Associated lounges

You will be welcome at associated lounges in most international ports that Qantas flies to but where it does not operate its own lounge or partner airline lounge. Our associated lounges are operated by, or on behalf of, other airlines.* Present your Qantas Club, Platinum or Gold Frequent Flyer card at check-in and again with your boarding pass at the lounge reception. You may also invite one guest. Again, both you and your guest need to be travelling together further that day on a Qantas marketed flight.^ If you are taking a domestic flight, your guest does not need to be travelling.

* Lounges are not available in ports that are only serviced by Qantas codeshare flights.
^ Qantas marketed means a flight with a 'QF' flight number on your ticket.
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Access to oneworld airline lounges

As an additional benefit, Platinum and Gold Qantas Frequent Flyers (Emerald and Sapphire oneworld® members) may also enter the lounges of our oneworld alliance partners* when travelling on eligible flights that are marketed^ and operated by a oneworld alliance airline. You may also invite one guest. Note that both you and your guest need to be travelling together further that day on an eligible flight that is marketed^ and operated by a oneworld alliance airline.

Qantas Club members with Bronze or Silver status are unable to access oneworld alliance airline lounges with the exception of British Airways and American Airlines® lounges which can be accessed as part of our partner airline agreement.

Search for a oneworld lounge.

* oneworld partner airlines are Qantas Airways, American Airlines®, British Airways, Cathay Pacific Airways, Finnair, Iberia, Japan Airlines, LAN, Malev Hungarian Airlines and Royal Jordanian.
^ Marketed means that there must be a oneworld alliance flight number on your ticket.

Access for Jetstar passengers

Qantas Club members travelling with Jetstar are welcome in any Qantas Club or QantasLink lounge. Simply show your boarding slip and Qantas Club card, or Platinum or Gold Qantas Frequent Flyer card, at the lounge reception. You may also invite one guest who need not be travelling. If you are travelling without luggage you can check in for your Jetstar flight in most Qantas Club lounges. When you fly Jetstar, you won't be able to access partner, associated or oneworld airline lounges.

Other Qantas Club privileges, such as priority baggage, do not apply when travelling on Jetstar.

Note: Lounge check-in for Jetstar is 40 minutes before departure. If you arrive within 40 minutes of scheduled departure, go directly to the Jetstar check-in counter. You need to check-in for Jetstar flights at least 30 minutes before scheduled departure otherwise your ticket will be forfeited. No refund or free transfer is available. You will be required to book and pay for a new ticket if you wish to travel.


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