FAQ

Frequently Asked Questions

This page has been set up to provide answers to the most common questions we recieve. We suggest that you check this page before ever contacting us with a query or question. If you're question is answered here then we won't reply to you. If you feel we should add any other questions here, then contact us with the question tell us why we should add it.

1. I was scammed – can you help me?
   No we can't, Tip.It is a fan site only. We can't give you items or money or help you with your Runescape account. You have to be careful when playing so that you do not get scammed or fall for tricks.
2. I was hacked – what do I do now?
   We suggest you take appropriate security measures to make sure your computer is safe and secure before continuing to play RuneScape or doing anything else. You should scan and get rid of viruses, adware, spyware and other infections. You should also make sure you have the latest windows updates from www.windowsupdate.com. For more information, read this post on the Tech board on our forum.
3. I have been banned in RuneScape, please help.
   Tip.it is a fan site only. We have no affiliation with Jagex whatsoever so we cannot help you get your account back. The only recommendation we have for you is to send in a report via Jagex Customer Support. This can be found on the main RuneScape website.
4. How can I join the Tip.It staff? Or become a moderator?
   Tip.it Crew members and moderators are not chosen based on applications. Any applications sent in to the staff will not be taken into consideration at all. There is NOT a set of guidelines about how to become a Crew member or a moderator. Mature, active members of the community are chosen but despite any advice that is given, no guarantees can be made. The most important thing is to be yourself - if you are what we are looking for, you may just get asked to join the Tip.it Staff!
5. Can you put a link to or advertise my website on Tip.It?
   Unfortunately, Tip.It does not get involved in link exchanges with any other website, nor will we advertise other peoples' sites. This policy will not be changed any time soon and we will not reply to any such requests.
6. Can I use the Tip.It guides or Tip.It content on my website?
   Our content belongs to us exclusively and falls under our copyright. This is mentioned at the bottom of every page. Copying any of our content is a criminal offense. If and when we find out, we will do everything in our power to get your site closed down. Additionally, we currently do not let anyone else to use our content, even if they link back to us and acknowledge us as the source. You are free to link to us from your website to direct your users to our information.
7. RuneScape.com is not loading and I can't play – help me!
   Tip.It is a fan site only; we are not affiliated with Jagex in any way. We have no other advice to you when RuneScape.com is down, other than to be patient and wait for it to come back up.
8. How can I trim my armour?
   You CAN NOT. You can only get trimmed armour as a reward for completing Treasure Trails. People offering to "trim" your armour are trying to scam you. Use the Report Abuse button in game to report them to Jagex. Please read our Treasure Trails guide for more information about Trimmed Armour and how to obtain it.
9. Tip.It is a fan site, but what is a fan site?
   A fan site is created by game players to meet the needs of fellow players. We supply guides, maps, databases, a forum and basically try to offer any information you might need to fully enjoy the game. Please read our About page to learn more about Tip.It.
10. I have an idea for Tip.It – how can I tell you about it?
    If you have an idea for us as a fan site then please post on our forums where you will receive prompt attention. If for some reason you cannot join the forums, use the Contact Us page. However, be aware that due to the busy nature of our submissions form, we recommend you use the forums for any ideas so they do not get overlooked.
11. How can I take screenshots of RuneScape?
    You will need to take a screenshot and then save it using an image editing program. Read this topic on our forums for more information
12. How can I contact Jagex?
    Go to the www.runescape.com website and scroll down to the 'Customer Support' section. You will need to enter your username and password.
13. What are your advertising rates? Can I advertise on your site?
    We do not deal with direct approaches from individuals or companies wishing to advertise their 'runescape guides' or anything else for that matter. We approach potential advertisers ourselves if we feel it is appropriate. This policy is not open to debate.