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We aim to give the best customer satisfaction but now and then problems will arise but we at J.T.H Export are always contactable and will try our best to solve it to your satisfaction. RefundsWe will refund you your full amount minus tax and shipping costs if we sent you the wrong quantity or product. Before any refund please contact us.
Back to TopWe will only accept a return if the item or items are still in there original packaging and still sealed and no missing parts. Before returning the goods please contact us otherwise we will not accept any returns. ShippingWe ship your purchases ASAP, but sometimes due to high traffic we will then ship them out on a first come first serve basis. Our food range is sent from the manufactures to maintain the freshness of the items. Shipping normally takes 3-5days with all our products but we aim for you to have your items as quickly as possible. Our shipments are either sent by Royal Mail 1st Class, Royal Mail Standard or TNT. Shipping prices are based on the weight of your order ensuring you the customer the best possible price. All our items are packaged to the highest standard ensuring you receive it in the best of condition for you to sell. Right now we only ship within the United Kingdom. If you would like to see if we ship anywhere else please do not hesitate to contact us. Shipping Prices 0.30p - £3.60 First Class1-2 Days after dispatch £3.61-£9.59 Royal Mail Standard Parcel 3-5 Days after dispatch £9.60-£37.50 TNT Next Day Delivery after dispatch
Free Shipping for orders now totaling over £250.00 excl VAT and the Lebkuchen Range Back to TopPaymentsWe accept your payments in the following way by: Bank Transfer Bank Transfer payment takes 3-5 days to arrive in our accounts and is free. If you are using the same bank and sort code to send us the money it will take a day for us to receive it. Once payment is cleared we will ship out your goods immediately. Credit and Debit Card We accept only on certain items payments by credit card and debit card through Paypal. To use Paypal with your credit and debit card there is no need to sign up anymore if you do not have an account with them. Payment is normally received within the hour and we will ship out your goods as soon as possible unless we have a high volume of orders then it will be on a first come first serve basis. At the moment we only accept credit card payments currently from UK cardholders. We do not sell on your personnel information to anybody
Back to TopJ.T.H WHOLESALE DIRECTORY
Other website www.jthexport.co.uk |