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This page contains hints and tips on how to find and view the content of this web site.

On this page: Usability | Accessibility | GIS .
 
This site was designed and is maintained by I.T. Services at Barrow Borough Council. Content is maintained by individual users on a service led basis. There are relevant contact details at the bottom of every page.
 
Barrow Borough Council aim to make this web site as widely accessible as possible. Our pages use a standard template with consistent layout and navigation, and much consideration has been given to the use of colour, text and images. However, the way each page is created by individual users may cause some inconsistencies. If you have any problems viewing this site please let us know, and if the page cannot be corrected we will arrange for the information to be sent to you in another format.
 
In October 2005 we made some changes to the Barrow Borough Council web site to bring it more in line with current technical standards for web site design, and to help us meet future standards. Our staff had advice and training, from usability and accessibility consultants Nomensa, to help us make these changes.
 
More recently an accessibility and usability audit for this site has been carried out by the Shaw Trust.
 
In October 2006 a Usability Review was conducted, on our behalf, by IAS Smarts Interactive. As a result we are about to review the layout of our web pages. As a first step towards making the site clearer, we have made some changes to the fonts and styles used for page content, headings and hyperlinks.
 
The web team regularly consults with visitors. You can read the results  and how, or whether, we act on feedback and requests.
 

Do you need help in making your computer easier to use?

Ability Net looks at the many ways you can make your keyboard and mouse, Windows, the internet and your favourite applications suit you and your needs: www.abilitynet.org.uk/myway/index.htm
 
The BBC web site provides advice and help to all those people who would benefit from making changes to their browser, operating system, or computer to be able to view bbc.co.uk and the rest of the web in a more accessible way: www.bbc.co.uk/accessibility/index.shtml.
 

GIS - Geographical Information Systems

Barrow Borough Council strives to meet the needs of computer users with visual impairment or other conditions that limit accessibility. Unfortunately, due to the graphics-intensive nature of GIS, this information cannot all be presented in an accessible format. If you would like assistance with access to this information please contact gis@barrowbc.gov.uk.

 

Usability

Usability describes the navigation, design and page structure of the site.
 

Navigation

Hyperlinks (links) within content are highlighted in a contrasting colour or underlined, and will change colour and/or be underlined when hovered over or focused on - Example One - - Example Two -
Title attributes (descriptions that can be read by screen readers , or viewed by hovering the mouse over the link) are used on many of our links, unless the text of the link already fully describes the target.
Images used as links will have a descriptive tag on the image as well as a text link.
We will usually warn you when an external site will open in a new window, new windows are only opened for Web Forms, Word and PDF files, our "Printer Friendly" page and areas that do not include our standard navigation menus.
 
There are keyboard shortcuts for navigating around longer pages:
Tab - most browsers will cycle through links on a page by using Tab (two opposing arrows, above Caps Lock on a standard keyboard).
End - will take you to the bottom of a page.
Home - will take you to the top of the page.
Page Down - will scroll the page down one screen.
Page Up - will scroll the page up one screen.
 

The content

on this site is categorised using a list of standard terms for local authority services and information. There are ten categories in the main navigation on the left of every page, and these categories can be selected for a general page on that topic. The menu will then show all pages within that section:
 
Business - for all existing and future businesses, with information on development, planning, licensing and regeneration.
Community & Living (includes Health, Social Care and Education)- broader community and neighbourhood information including local partnerships, community centres, events, clubs and societies.
Council, Government & Democracy - how your council works and is elected, contact details for departments and councillors, strategy and policy, Parish Councils and adjacent authorities.
Environment - contacts and information for cleansing, refuse, noise and animal nuisance, planning, environmental health and local development.
Housing - issues and advice on council housing and private housing.
Jobs & Careers - local and Council vacancies, career and employment advice contacts for adults and young people.
Leisure & Cultural - cultural and heritage, sporting and community events, local venues and facilities, information for visitors and residents on how to spend leisure time in the area.
News - latest and archived news, press releases and publications from the council.
Policing & Public Safety - emergency services, weather and environment alerts, local crime prevention.
Transport & Streets - information and contacts for travel enquiries, abandoned cars, concessionary fares and parking in the area.
 

"Search this site..."

  - If you are not sure where to find the page you are looking for try typing a word or phrase into our "Search this site..." box, available in the top right of every page. Select the GO button and a list of relevant pages will be displayed. Select the title to view the page.
 

"The Quicklink"

navigation menu will take you straight to key pages such as Job Vacancies and Council Departments. Select a page using the dropdown box and then select GO to view that page.
 

"Site Map"

lists all content pages by navigation structure.

"A to Z"

lists content pages by alphabetical listing.
 

A "Breadcrumb trail"

in the main content area (e.g. Business > Planning Applications > Weekly Planning Applications) will show your place in the navigation structure. This can be used to navigate back through the categories by selecting each part of the trail.
 

"Printer Friendly"

will generate a new window that shows only the main content of a page in a format that will print well.
 

A "skip to content"

link, in the code at the top left of every page, is to aid users of accessibility programs, such as screen readers, to avoid listing all navigation items and go straight to the content of a page.
 

Downloads

The Council makes use of the ability to download documents to your computer. There are clear advantages to this for larger documents as they can be downloaded and read 'off-line' (without being connected to the internet) and printed out if required.
Most downloads are in Adobe's Portable Document Format (PDF). This document format is consistent no matter what your browser, computer or set-up.
 
To view PDF files you need Adobe Reader. Information on how to download and install Adobe Reader.
 
Adobe also has a version of this reader, Acrobat Reader 5.1 for Windows with Search and Accessibility, on their access pages (access.adobe.com) that includes support for screen readers.
 
Another type of document available for download is in Microsoft Word format. If you do not have a program that can read these documents you can download the free Microsoft Word Viewer program.

Accessibility

Accessibility describes features and aids for users who may have difficulty viewing or accessing the default page design.
Jump To: Navigation for Accessibility | Text Size | Scripting.

Barrow Borough Council aims to comply with accessibility guidelines based upon the World Wide Web Consortium's Web Content Accessibility Guidelines (WCAG). WCAG defines three levels of checkpoint priority.
All our pages should meet the AA standard (Double A meaning conformance to Priority 1 and 2 checkpoints) of these guidelines.

Most pages on this site should now validate to XHTML 1.0 Transitional, as defined by the W3C (see Related Information). This means that the page has been designed in a way that makes it work with no errors on most modern browsers.

A "skip to content"

link, in the code at the top left of every page, is to aid users of accessibility programs, such as screen readers, who wish to avoid listing all navigation items and go straight to the content of a page.
 

Title attributes

(descriptions that can be read by screen readers or viewed by hovering the mouse over the link) are used on many of our links, unless the text of the link already fully describes the target.

Images

used as links will have a descriptive tag on the image as well as a text link.

We will usually warn you when an external site will open in a new window

, but we are currently changing our site so that new windows are only opened for Web Forms, Word and PDF files, and our "Printer Friendly" page.
 

There are keyboard shortcuts for navigating around longer pages:

Tab - most browsers will cycle through links on a page by using Tab (two opposing arrows, above Caps Lock on a standard keyboard).
End - will take you to the bottom of a page.
Home - will take you to the top of the page.
Page Down - will scroll the page down one screen.
Page Up - will scroll the page up one screen.
 

Text Size:

 we use relative text sizing where possible. This means that if you are having difficulty reading the text you can increase the size by following the appropriate instructions below.
 
Users with a Scroll Wheel Mouse on Windows Systems:
Holding down the "Ctrl" key (on the bottom left of the keyboard) while scrolling the mouse wheel, will change the text size.
 
Mac users:
You can hold down the "command" key (the one with the apple logo on it) and press the keys '+' or '-' to increase or decrease your font size, respectively.
 
Browser Type: Microsoft Internet Explorer
Select View from the menu at the top of the window.
Choose Text size.
Another menu should appear listing Smallest to Largest.
Select appropriately.
 
Browser Type: Mozilla Firefox
Select View from the menu at the top of the window.
Choose Text Size.
Another menu should appear listing Increase, Decrease or Normal.
Select appropriately.
You can also use: Ctrl++ to increase, Ctrl-- to decrease and Ctrl 0 to reset to default text size.

Browser Type: Netscape Navigator
Select View from the menu at the top of the window.
Click Increase Font
The text in your browser window should now appear larger.
Repeat until the text is at the desired size.
 
Browser Type: Opera
Select View from the menu at the top of the window.
Choose Zoom.
Select a percentage.
Repeat until the text is at the desired size.
n.b. this will increase the size of all the elements on page. To alter only the text size use:
File > Preferences > Fonts and colours.
Change the fonts and colours of the text and links, background colour, and minimum text size to a style that better suits you.
 
Browser Type: Mozilla/Netscape 7
Select View from the menu at the top of the window.
Choose Text Zoom, and choose a suitable text size.

Browser Type: Safari
Select View from the menu at the top of the window.
Choose "Make Text Bigger" or "Make Text Smaller".
 

Forms and Scripting

Wherever possible, device-independent event handlers (e.g. not dependant on mouse clicks) have been implemented so that use of the mouse is not required.
 

Get Safe Online Web Site Launched

Get Safe Online will help you protect yourself against internet threats. The site is sponsored by government and leading businesses working together to provide a free, public service.
 
"To help the public educate themselves, the Get Safe Online campaign will raise public awareness of the issues and provide solutions through a new website: www.getsafeonline.org. The website is a one-stop-shop for reliable, up-to-date information about online safety, to give home users and small businesses the advice they need to use the Internet safely. "

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Related Information

W3C - World Wide Web Consortium: www.w3.org.
 
Information on the standards set by the Government for public sector web sites:
 
We have collected some general advice for organisations or groups who are considering commissioning a web site. The advice can also be applied to existing web sites as it highlights the current standards and guidelines that all web designers should be aware of.
The document is available for download as a Word document and a pdf:
 
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