Penn State-Capital


Mailing list netiquette

When you use a mailing list (also called a discussion list), hundreds of people will read your message. When you reply to a message from a mailing list, the biggest mistake people make is forgetting that hundreds of people will read their reply.

IF MAILING LISTS ARE NEW TO YOU, DON'T HIT THE REPLY BUTTON WHEN YOU RECEIVE A MESSAGE FROM THE LIST!

The Capital College has been communicating over a growing number of listservs, including faculty, staff, division, and committee lists.  Because of the sheer volume of mail we receive, not only within the college, but also concerning our own duties and interests, many of the college's faculty and staff receive close to 100 email messages a day, if not more.

Although there are no "written laws" of the Internet, there is implied etiquette, or often referred to as netiquette.

When we send messages to individuals, or to a campus or college Listserv, each of us should keep five main guidelines in mind.

(1.) If you send a message in all caps (UPPER CASE) it is assumed that the user sending the message is shouting. This can be offensive to the

recipient.

(2.) Messages sent to a Listserv should pertain to the particular Listserv.

(3.) Attachments should NOT be sent to Listservs unless the group is aware that the attachment is being sent.

(4) When replying to a Listserv message, it is important that you direct your reply to the proper person or group of users you intend your response to go to.

(5) When generating a reply, users should delete the original message, or just leave segments of the original message, which are being specifically replied to.

If you have any questions, please feel free to contact: rcb18@psu.edu.

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This page is maintained by rcb18@psu.edu.
Updated February 16, 1999