General Privacy Policy

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What it covers

This policy covers the treatment of personally identifiable information that Wiltshire County Council collects when you are using the Wiltshire County Council website, when you e-mail us, or when you complete and submit an online form via our web site.

Wiltshire County Council holds and processes personal data in accordance with all current legislation relating to data protection and complies with the Data Protection Act 1998.

Information collection and use

You can visit our site and use many of the services without telling us who you are or giving us any personally identifiable information.

The Council does not use cookies for the general running of the site. However, cookies may be used on some 'interactive' pages to provide additional functionality or when it is totally necessary to maintain a unique 'id.' on your browser whilst you use those pages. Where cookies are used their purpose will be made clear.

It is only when you complete a form that requests personal information or e-mail Wiltshire County Council that you can be identified. When completing forms you may be asked for a variety of personal information such as name, address, post code etc.

The County Council also automatically receives and records information on server logs from your browser including your IP Address and the page you requested.

The County Council uses the information for:

fulfilling your request for information or services

as input to improving our site

to inform you about improvements to our site

Information sharing and disclosure

Wiltshire County Council will not sell or rent your personally identifiable information to anyone, or use the data for any other purpose incompatible with the purpose for which it was originally collected.

Wiltshire County Council will only send personally identifiable information about you to other companies when we have your consent, or have a legal reason to do so. We may also use your information in response to subpoenas, court orders or other legal process. We will only hold your information for as long as necessary for these purposes.

Questions or suggestions

If you have any questions or suggestions regarding this statement or have any concerns about the processing of your personal data by Wiltshire County Council send an e-mail to dataprotection@wiltshire.gov.uk

or contact :-

The Office of the Information Commisioner,
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Contact Details

By Post

Corporate Webteam
Wiltshire County Council
County Hall
Bythesea Road
Trowbridge
Wiltshire
BA14 8JN

By Email

webteam@wiltshire.gov.uk

By Telephone

01225 756154

By Fax

01225 757578

By Hand

County Hall, Trowbridge

Opening Hours

Monday to Friday 9am to 5pm

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Email: Customer Care
Tel: 01225 713000
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Opening Hours:
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Fri - 8.30 am - 5.00 pm

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Email: info@wiltshire.gov.uk

Wiltshire County Council
Bythesea Road
Trowbridge
Wiltshire
BA14 8JN