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* Taipei Metro Once Again Rated the Most Reliable Metro System Among 25 CoMET and Nova Consortiums

Since Taipei Metro joined the Nova International Railway Benchmarking Group and the Community of Metros (Nova/CoMet) in 2002, it has started collecting and analyzing data of the 33 Key Performance Indicators set by Nova/CoMet in order to compare them with those of other metro systems around the world, as a reference to improve its operation. Taipei Metro also has gained keys to success from case studies on different subjects such as safety, reliability, and incidents, and from the operational experiences of other metro systems.

In 2004, Taipei Metro smoothly reached its goal of halving the number of incidents causing a delay of 5 or more minutes occurring on the Metro. In 2005, Taipei Metro implemented the Incident Frequency Reduction Plan with the goal of decreasing the number of incidents causing a delay of 5 or more minutes to below 30 per year, which ended with a remarkable result of only 29 instances, the lowest in its history. In 2006, the number increased slightly due to the opening and initial unsteadiness of new lines (Banqiao Line Phase 2 and Tucheng Line) and the introduction of new trains (model 371).

 

Number of incidents causing a  
    delay of 5 or more minutes between 2000 and 2006
Number of incidents causing a delay of 5 or more minutes between 2000 and 2006

The average number of car/kilometers between incidents causing greater than 5-minute delays (converted from the number of incidents causing a delay of 5 or more minutes) on Taipei Metro reached 1,508,000 car/kilometers in 2003. According to data of the Railway Technology Strategy Centre (RTSC) at Imperial College London, this was the highest reliability score among all of the 25 Nova/CoMET members. In 2005, the number was 1,809,000 car/kilometers, again placing Taipei Metro in first place. This showed that Taipei Metro’s safety and quality standards had already reached the highest levels. In 2006, the number decreased slightly to 1,752,000, but the service was still the best in the world.

CoMET (Community of Metros) is a consortium of twelve of the world’s largest metropolitan railways (metros) - Berlin BVG, Hong Kong MTR, London Underground Ltd, Mexico City STC, Moscow MoM, New York City Transit, Paris Metro (RATP), Paris RER, Sao Paulo MSP, Metro de Madrid, Tokyo Metro, and Shanghai SMOC - each of which transports more than half a billion passengers per year.

Nova (Nova International Railway Benchmarking Group) is a consortium of thirteen of the world’s large metropolitan railways (metros) - Dublin Iarnrod Eireann, Glasgow SPT, Hong Kong KCRC, Metropolitano de Lisboa, Montreal STM, Newcastle Nexus, Naples Metronapoli, Singapore MRT, Taipei Metro, Buenos Aires Metrovias, Toronto TCC, Metro de Santiago, and Rio Metro - each of which transports less than half a billion passengers per year.


Comparative chart of car-km  
    between incidents for Taipei Metro and members
Comparative chart of car-km between incidents for Taipei Metro and members
of Nova and CoMET in 2004 and 2005
 

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